CAPITAL ONE FINANCIAL CORPORATION

2012-07-13

Hollywood, FL

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-13

Buford, GA

Making/receiving payments, sending money

Bank account or service: Other bank product/service

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-07-13

East Long Beach, CA

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2012-07-13

Credit line increase/decrease

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-12

Pooler, GA

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-12

Darbydale, OH

Collection practices

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-12

Las Vegas, NV

Collection debt dispute

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-12

San Francisco, CA

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-12

San Jose, CA

Customer service / Customer relations

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-12

Bloomfield, CT

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-12

Manhattan, NY

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-12

Gloucester City, NJ

Collection debt dispute

Credit card:

Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2012-07-12

Bluffton, SC

APR or interest rate

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-12

Fairport, NY

Customer service / Customer relations

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-12

Wilmington, DE

Collection debt dispute

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-07-12

Lake Ridge, VA

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-12

Sm, KS

Cash advance fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-12

Roseville, CA

Customer service / Customer relations

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-11

Oceanside, CA

Late fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-11

San Francisco, CA

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-11

Laurel, MD

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-11

Okc, OK

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-11

Sandwich, MA

Loan modification,collection,foreclosure

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-11

Plattekill, NY

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-11

Decatur, GA

Credit line increase/decrease

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response