CAPITAL ONE FINANCIAL CORPORATION

2012-08-24

Washington, DC

Account opening, closing, or management

Bank account or service: (CD) Certificate of deposit

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-08-24

Houma, LA

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-08-23

Brooklyn, NY

Using a debit or ATM card

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-08-23

Buffalo, NY

Making/receiving payments, sending money

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-23

Orion Twp, MI

Credit card protection / Debt protection

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-23

N Chesterfld, VA

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-08-23

Pittsburgh, PA

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-23

New Bern, NC

Collection debt dispute

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-23

San Jose, CA

Advertising and marketing

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-23

Chicago, IL

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-08-23

Chicago, IL

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-23

Hagerstown, MD

Forbearance / Workout plans

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-23

Upland, CA

Credit card protection / Debt protection

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2012-08-23

Nyc, NY

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-08-23

Irving, TX

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-22

Oakland, CA

Credit determination

Credit card:

Company Response: Closed

Disputed: No Timely Response

2012-08-22

Las Vegas, NV

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-22

Bayonne, NJ

APR or interest rate

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-22

Ft Trumbull, CT

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-08-22

Rochester, OH

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-22

Charlotte, NC

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-22

Windsor Castle, PA

Application processing delay

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-22

Co Spgs, CO

Late fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-08-22

Houghs Neck, MA

Bankruptcy

Credit card:

Company Response: Closed

Disputed: Yes Timely Response

2012-08-22

Akron, OH

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response