CAPITAL ONE FINANCIAL CORPORATION

2012-11-08

Georgetown, IN

Credit reporting

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-11-07

Allentown, PA

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-11-07

Katy, TX

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-11-06

E Massapequa, NY

Cash advance

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-11-06

Fort Worth, TX

Credit reporting

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-11-06

Harlingen, TX

Account opening, closing, or management

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-11-06

Fontana, CA

Customer service / Customer relations

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-11-06

Arlington, MA

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-11-06

Austin, TX

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-11-06

Davie, FL

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-11-06

San Fernando, CA

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-11-06

Logan, UT

Billing statement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-11-06

Tampa, FL

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-11-06

Birmingham, AL

Credit line increase/decrease

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-11-06

Benton Harbor, MI

Forbearance / Workout plans

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-11-06

Los Angeles, CA

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-11-06

Elkhart, IN

Customer service / Customer relations

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-11-06

Bedford, TX

APR or interest rate

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-11-06

Arco, CA

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-11-06

Saint Charles, MD

Payoff process

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-11-06

Mboro, TN

Application processing delay

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-11-05

San Diego, CA

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2012-11-05

Baltimore, MD

Credit monitoring or identity protection

Credit reporting:

Problem cancelling or closing account
Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-11-05

Ft Belvoir, VA

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed

Disputed: No Timely Response

2012-11-05

Baltimore, MD

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response