CAPITAL ONE FINANCIAL CORPORATION

2013-03-15

New Britain, CT

Loan servicing, payments, escrow account

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-03-15

Orlando, FL

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-03-15

Columbus, OH

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-03-15

Brooklyn, NY

Customer service / Customer relations

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-03-15

Brentwood, TN

Other fee

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-03-15

Bracey, VA

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-03-15

El Cajon, CA

Credit reporting

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-03-15

Commerce, MI

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-03-15

Framingham, MA

Other fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-03-15

Raymond, NH

Other

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-03-15

Bonaventure, FL

Problems when you are unable to pay

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2013-03-15

Wonder Lake, IL

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2013-03-15

Maynard, MA

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-03-15

Glasgow, IA

Credit card protection / Debt protection

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-03-14

Bracey, VA

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-03-14

Fort Worth, TX

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-03-14

Maclean, VA

Problems caused by my funds being low

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2013-03-14

Las Vegas, NV

Late fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-03-14

Belle Harbor, NY

Making/receiving payments, sending money

Bank account or service: Cashing a check without an account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-03-14

Concord, CA

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-03-14

Edina, MN

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-03-14

San Buenaventura, CA

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-03-14

Phoenix, AZ

Collection debt dispute

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-03-14

Haverhill, FL

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-03-14

Arlington, VA

Credit decision / Underwriting

Mortgage: Home equity loan or line of credit

Company Response: Closed with non-monetary relief

Disputed: No Timely Response