CAPITAL ONE FINANCIAL CORPORATION

2014-04-18

Bountiful, UT

Account opening, closing, or management

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-18

Lake Lotawana, MO

Other

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-04-18

Lenexa, KS

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-04-18

Fanwood, NJ

Customer service / Customer relations

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-04-17

Manhattan, NY

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-17

Chula Vista, CA

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with non-monetary relief

Disputed: No Untimely Response

2014-04-17

Bronx, NY

Communication tactics

Debt collection: Credit card

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-17

Georgetown, MD

Account opening, closing, or management

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-17

Athens, GA

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-04-17

Greenville, SC

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-17

Carrollton, TX

Problems caused by my funds being low

Bank account or service: (CD) Certificate of deposit

Company Response: Closed with monetary relief

Disputed: No Untimely Response

2014-04-17

China Grove, NC

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-04-17

San Diego, CA

Payoff process

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-04-17

Denver, CO

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-04-17

Library, PA

Making/receiving payments, sending money

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-17

P J S, NY

Deposits and withdrawals

Bank account or service: (CD) Certificate of deposit

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-04-17

Warrenton, VA

Account opening, closing, or management

Bank account or service: (CD) Certificate of deposit

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-04-17

Ontario, CA

Advertising and marketing

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-16

Kenosha, WI

Credit card protection / Debt protection

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-16

Sandwich, MA

Taking out the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-04-16

Stafford, VA

Balance transfer

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-04-16

Cimarron, CA

False statements or representation

Debt collection: Credit card

Attempted to collect wrong amount
Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-04-16

Reno, TX

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-04-16

La Verne, CA

Cont'd attempts collect debt not owed

Debt collection: Auto

Debt was discharged in bankruptcy
Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-16

George School, PA

Credit determination

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response