CAPITAL ONE FINANCIAL CORPORATION

2014-05-27

Flushing, NY

Communication tactics

Debt collection: Credit card

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2014-05-27

Aurora, IL

Cash advance

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2014-05-27

Phila, PA

Disclosure verification of debt

Debt collection: Credit card

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-05-27

Jersey City, NJ

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2014-05-27

Emerald Hills, CA

Loan servicing, payments, escrow account

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-05-26

Big Stone, SD

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-05-26

San Diego, CA

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-05-26

San Diego, CA

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-05-25

Glens Falls, NY

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was discharged in bankruptcy
Company Response: Closed with explanation

Disputed: No Timely Response

2014-05-25

Live Oak, TX

Delinquent account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2014-05-25

Baltimore, MD

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2014-05-24

Washington, DC

Customer service / Customer relations

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2014-05-24

Cimarron, CA

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-05-24

Albany, GA

Other

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2014-05-23

Ft Myers, FL

Customer service / Customer relations

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-05-23

Raymond, NH

False statements or representation

Debt collection: Credit card

Attempted to collect wrong amount
Company Response: Closed with explanation

Disputed: No Timely Response

2014-05-23

Austin, TX

Improper contact or sharing of info

Debt collection: Credit card

Contacted employer after asked not to
Company Response: Closed with explanation

Disputed: No Timely Response

2014-05-23

Southern Pnes, NC

False statements or representation

Debt collection: Credit card

Attempted to collect wrong amount
Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-05-23

Coldstream, KY

Balance transfer

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-05-23

Bertha, MN

Cont'd attempts collect debt not owed

Debt collection: Credit card

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2014-05-23

Dallas, TX

Customer service / Customer relations

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-05-23

Plainview, TX

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2014-05-23

Hollywood, FL

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2014-05-23

Lake Lotawana, MO

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2014-05-23

Terrell, TX

Making/receiving payments, sending money

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response