CAPITAL ONE FINANCIAL CORPORATION

2014-09-01

Canutillo, TX

Managing the loan or lease

Consumer Loan: Installment loan

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-08-31

Neptune, NJ

Payoff process

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2014-08-31

Lannon, WI

Delinquent account

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-08-30

Las Vegas, NV

Late fee

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2014-08-30

Virginia Bch, VA

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-08-30

Lincoln, NE

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2014-08-29

Corpus Christi, TX

Cont'd attempts collect debt not owed

Debt collection: Credit card

Debt was paid
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-08-29

Charlotte, NC

Payoff process

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-08-29

Knickerbocker, NY

Communication tactics

Debt collection: Credit card

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2014-08-29

Chicago, IL

Problems when you are unable to pay

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-08-29

Phillips Ranch, CA

Credit determination

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-08-29

Goose Creek, SC

Taking/threatening an illegal action

Debt collection: Credit card

Attempted to/Collected exempt funds
Company Response: Closed with explanation

Disputed: No Timely Response

2014-08-29

Bardonia, NY

APR or interest rate

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-08-29

Chesterfield, MO

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2014-08-29

Katy, TX

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response

2014-08-29

Washington, DC

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Untimely Response

2014-08-29

Astoria, NY

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2014-08-28

Franklin, TN

Credit card protection / Debt protection

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-08-28

West Harrison, NY

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2014-08-28

Los Angeles, CA

APR or interest rate

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-08-28

Naugatuck, CT

Communication tactics

Debt collection: Credit card

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2014-08-28

Fleetwood, NY

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2014-08-28

Jamaica, NY

Deposits and withdrawals

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: No Timely Response

2014-08-28

Ridley Park, PA

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2014-08-28

Houston, TX

Other

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response