CAPITAL ONE FINANCIAL CORPORATION

2015-01-25

Guadalupe, AZ

Communication tactics

Debt collection: Credit card

Threatened to take legal action
Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-25

Prunedale, CA

Sale of account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-24

Meriden, CT

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-24

Account opening, closing, or management

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-24

Chestnut, NJ

Other

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-24

Harsens Is, MI

Problems when you are unable to pay

Consumer Loan: Installment loan

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-01-24

Pensacola, FL

False statements or representation

Debt collection: Auto

Attempted to collect wrong amount
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-01-24

Friendly, WV

Disclosure verification of debt

Debt collection: Credit card

Right to dispute notice not received
Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-24

Las Vegas, NV

Cont'd attempts collect debt not owed

Debt collection: Credit card

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-24

Oak Forest, IL

Customer service / Customer relations

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-01-24

Anch, AK

Credit card protection / Debt protection

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-23

Middleton, TN

Sale of account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-23

Bronx, NY

Payoff process

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-01-23

Bel Alton, MD

Loan modification,collection,foreclosure

Mortgage: Home equity loan or line of credit

Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-23

Detroit, MI

Credit determination

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-23

Union Chapel, TX

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-23

Santa Cruz, CA

Disclosure verification of debt

Debt collection: Credit card

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-23

Fort Worth, TX

Taking out the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-01-23

Chester, VA

Rewards

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-23

Falmouth Foreside, ME

Other

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-23

Kannapolis, NC

Communication tactics

Debt collection: Credit card

Used obscene/profane/abusive language
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-01-23

Brooklyn, NY

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-23

Sherman Oaks, CA

Other

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-23

Republic, PA

Communication tactics

Debt collection: Credit card

Used obscene/profane/abusive language
Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-23

Reeds, MO

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response