CAPITAL ONE FINANCIAL CORPORATION
Consumer Complaints
There are over 39408 complaints on file for CAPITAL ONE FINANCIAL CORPORATION. Dated between 2019-12-11 and 2011-12-01.
Complaints Page 11
2019-11-22
Boston, MA
Problem with a credit reporting company's investigation into an existing problem
Credit card or prepaid card: General-purpose credit card or charge card
Was not notified of investigation status or results
Company Response: Closed with explanation
2019-11-22
Urbandale, IA
Fees or interest
Credit card or prepaid card: Store credit card
Charged too much interest
Company Response: In progress
2019-11-22
Closing an account
Checking or savings account: Checking account
Company closed your account
Company Response: Closed with explanation
2019-11-22
VA
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Card was charged for something you did not purchase with the card
Company Response: In progress
2019-11-22
MI
Problem when making payments
Credit card or prepaid card: Store credit card
Problem during payment process
Company Response: Closed with explanation
2019-11-22
Tarzana, CA
Getting a credit card
Credit card or prepaid card: General-purpose credit card or charge card
Card opened as result of identity theft or fraud
Company Response: In progress
2019-11-22
Plano, TX
Managing an account
Checking or savings account: Checking account
Problem accessing account
Company Response: Closed with explanation
2019-11-22
Rochester, NY
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Company Response: Closed with explanation
2019-11-22
CA
Trouble using your card
Credit card or prepaid card: General-purpose credit card or charge card
Can't use card to make purchases
Company Response: In progress
2019-11-22
Sierra Madre, CA
Problem when making payments
Credit card or prepaid card: General-purpose credit card or charge card
Problem during payment process
Company Response: Closed with explanation
2019-11-21
Parkland, WA
Managing an account
Checking or savings account: Other banking product or service
Funds not handled or disbursed as instructed
Company Response: Closed with explanation
2019-11-21
Tampa, FL
Problem with a lender or other company charging your account
Checking or savings account: Checking account
Transaction was not authorized
Company Response: Closed with explanation
2019-11-21
MD
Advertising and marketing, including promotional offers
Credit card or prepaid card: General-purpose credit card or charge card
Confusing or misleading advertising about the credit card
Company Response: Closed with explanation
2019-11-21
Utica, NY
Took or threatened to take negative or legal action
Debt collection: Other debt
Collected or attempted to collect exempt funds
Company Response: Closed with explanation
2019-11-21
Soquel, CA
Advertising and marketing, including promotional offers
Credit card or prepaid card: General-purpose credit card or charge card
Didn't receive advertised or promotional terms
Company Response: In progress
2019-11-21
Bronx, NY
Managing an account
Checking or savings account: Checking account
Problem making or receiving payments
Company Response: Closed with explanation
2019-11-21
Bremen, GA
Attempts to collect debt not owed
Debt collection: Credit card debt
Debt is not yours
Company Response: In progress
2019-11-21
Snellville, GA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Closed with non-monetary relief
2019-11-21
Bueche, LA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Closed with explanation
2019-11-21
Valley Glen, CA
Problem when making payments
Credit card or prepaid card: General-purpose credit card or charge card
Problem during payment process
Company Response: Closed with explanation
2019-11-21
Oxford, GA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2019-11-21
Chicago, IL
Closing your account
Credit card or prepaid card: General-purpose credit card or charge card
Can't close your account
Company Response: Closed with monetary relief
2019-11-21
Kingman, AZ
Problem when making payments
Credit card or prepaid card: Store credit card
Problem during payment process
Company Response: Closed with explanation
2019-11-21
Lagrange, GA
Problem with a credit reporting company's investigation into an existing problem
Vehicle loan or lease: Loan
Their investigation did not fix an error on your report
Company Response: Closed with explanation
2019-11-21
Oxford, GA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: In progress