CAPITAL ONE FINANCIAL CORPORATION

2015-11-28

Hampton, GA

Unsolicited issuance of credit card

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-28

Call, NC

Customer service / Customer relations

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-28

Columbia, MD

Taking out the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-28

Pinellas Park, FL

Closing/Cancelling account

Credit card:

Complaint: This account was closed on XXXX/XXXX/08 want to be removed from my credit it 's already more than 7 years.
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-11-27

Chatham, OH

Taking out the loan or lease

Consumer Loan: Installment loan

Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-27

Mohawk, MI

Account opening, closing, or management

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-27

Bethesda, MD

Billing statement

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-11-27

Columbus, OH

Credit determination

Credit card:

Complaint: I once had a credit card from capital one which i had paid off and i was never late the account was established since XX/XX/XXXX i was never given the opportunity for an unsecured credit card the account went in-active so in XX/XX/XXXX of this year i was applying for another secured credit card of which i was talked in to applying for an unsecured card after they company looked at the account. I explained to the supervisor that i was a victim of identity fraud and my score was low and they said not to look at that because i was a great longstanding customer and when i applied as they suggested me to i was turned down so i recently submitted another application for another secured credit card.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-27

Phoenix, AZ

Application processing delay

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-27

Billerica, MA

Billing disputes

Credit card:

Complaint: capital one said this was an interest free credit card, that i got through XXXX as an employee, now they are charging me interest on the credit card
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-27

SC

Delinquent account

Credit card:

Complaint: I have contacted capital one bank several times since I found out they were reporting XXXX default debts that were paid in a settlement agreement. in the agreement when I finished paying the agreed amount they would remove the items from my report. they have not removed them and I keep getting the run around and they keep trying to say it was third party agency however capital one is the XXXX reporting it and they are the ones I paid. they are using deceitful practice to collect money and then not holding up to what they say they will do. after several phone calls to capital one I received a letter saying I need to talk with a third party agency they pay to collect money and make their agreements. As I explained on every phone call capital one is reporting it and they are the ones I paid.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-11-26

Bloomington, MN

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2015-11-26

Chicago, IL

Closing/Cancelling account

Credit card:

Complaint: On or around XXXX XXXX 2015, I called Capital One to close my Secured MasterCard account. The representative confirmed that this account would be closed and provided information with regard to receiving my security deposit. Instead of this, the representative closed my unsecured Visa account of which I was not aware.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-26

MI

Overlimit fee

Credit card:

Complaint: I owned a business back in 2008 that I took a credit card out from capital one with a credit limit of XXXX everything went well for the first 6 months then I started getting charged over the limit fees each month in the amount of XXXX each month i called and was told they would not remove them after a year i gave up paying on it they had doubled what i owed them raised my interest rate now they have hired an attorney which has put XXXX judgement 's against me for it XXXX on my checking account XXXX on my state taxes and the XXXX XXXX is on my house which has a mortgage on it all for the amount of XXXX this is outrageous for such a small amount since then I have lost my business due to the economy
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-25

Columbus, OH

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-25

Naples, FL

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-25

Ashburn, VA

Problems when you are unable to pay

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-25

Austin, TX

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-11-25

Edmonds, WA

Advertising and marketing

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-25

Toms River, NJ

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-11-25

Tampa Palms, FL

Account opening, closing, or management

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-25

New Orleans, LA

Credit line increase/decrease

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-25

Delray Beach, FL

Arbitration

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2015-11-25

East Rockaway, NY

Credit determination

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-11-25

Franklin, TN

Credit card protection / Debt protection

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response