BAYVIEW LOAN SERVICING, LLC

2015-04-03

Atlanta, GA

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-03

Asbury Park, NJ

Loan servicing, payments, escrow account

Mortgage: Home equity loan or line of credit

Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-02

Mem, TN

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-02

Palos Park, IL

Loan modification,collection,foreclosure

Mortgage: FHA mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-04-01

Finksburg, MD

Loan servicing, payments, escrow account

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-03-31

Ladera Ranch, CA

Loan modification,collection,foreclosure

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed

Disputed: No Timely Response

2015-03-31

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-30

San Gabriel, CA

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage

Complaint: XXXX XXXXAwhile ago, I came into temporary financial hardship for the XXXX time in my life, due to a divorce, increased monthly mortgage payments being reset and living expenses. The result was being temporarily unable to pay the property taxes for XXXX and part of XXXX. The mortgage company, Bayview, paid those expenses and it is appreciated. Prior to that, the monthly mortgage amount of {$200.00} from the inception of the loan in XXXX including house insurance and property taxes were paid without a missed payment. In XXXX of XXXX, Bayview increased the monthly mortgage from {$200.00} to {$690.00}, an increase of 337 % presumably for the property taxes already paid and an amount to be placed in the escrow account. I was trying to come up with the amount due of {$5600.00} per the XXXX XXXX, XXXX statement sent out by Bayview. Sadly, that did not occur. An RMA loan was applied for on XXXX XXXX, XXXX, as time was running out. Foreclosure proceedings were due to be initiated on XXXX XXXX, XXXX. On XXXX XXXX, XXXX, Bayview sent another letter, now stating that the total amount due was {$7500.00}, on XXXX XXXX, XXXX. A difference of {$1900.00} in seven days! I have been working diligently with Bayview in resolving the situation. I have requested that the total amount due, upon verification, be added to the monthly principal. This would be the most expedient method for both parties in resolution. I am quite able to make the original monthly mortgage payment of {$200.00} that continues to be made monthly, in addition to the homeowner 's insurance and HOA dues that are current. I have a very close friend of over 35 years, who is temporarily forwarding $ 2,000.00/month in order to meet my affordable financial obligations. This is as secure as a bank loan in the monthly income being received. Additionally, stated to Bayview, that a home in California will be going on the market inXX/XX/XXXX. Conditions have improved greatly in the California real estate market. Upon the sale of this home, I stated to Bayview that the verified amount due, in order to bring the account current, would be paid in full. If Bayview adds the amount due to the mortgage principal, the amount due would still be paid in full, contingent on the California home selling. However, it would have to be a set amount frozen at a specific date. In an email from Bayview dated XXXX XXXX, XXXX, it states that the additional documentation sent in has been reviewed by the underwriting department. The underwriter " conditional '' the file and is requesting that borrower provide income docs ( PERSONAL LOAN FRIEND ) reflecting on the RMA. On the same day, I responded if could advise what type of acceptable documents and verified income were looking for, then would begin to amass that information. No advisement from Bayview on the request. On XXXX XXXX, XXXX, Bayview then asks if this person is living with me. My response on the same day was that the answer is no. Today, on XXXX XXXX, XXXX, Bayview now states can not use the income stated as " Loan from Friend '' as valid/verifiable income for purposes of a loan modification. Again, no answer from Bayview, regarding my request to advise what documentation would be needed, to satisfy their XXXX XXXX, XXXX request for such. It strongly appears from the communication, that underwriting had no problem with that source of income, in that were requesting verification and documentation of such. No mention was ever made, until today, XXXX XXXX, XXXX, that this income was non-usable. Understandably, I now begin to question what is going on, given the fact that not until after my request for the type of documentation needed for the income, does this show up. I am more than willing to work with Bayview on reasonable, affordable solutions to this situation.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-03-25

Claiborne, LA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-25

Santa Ana, CA

Loan modification,collection,foreclosure

Mortgage: Conventional adjustable mortgage (ARM)

Complaint: Bayview XXXX foreclosed on my property without proper notice nor will provide documentation to me or my legal counsel showing they did act within the law. Me and my legal counsel has requested the required documentation from the trustee Co and have not provided proper documentation. I was in the middle of a loan modification while all of this was taking place.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-25

Discovery Bay, CA

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Complaint: I wanted to refinance my loan with XXXX and also to modify my loan with them. As soon as they saw that we wanted to do that they sold the loan to bay view loan services. As soon as the loan was sold we found ourselves with people that came to do appraisals of the house without calling or making appointments. Then we had to pay XXXX appx in late fees that the company could not provide proof of. Then they opened an escrow account in our name without asking permission even though all our taxes and insurances are paid through XX/XX/XXXX and late XX/XX/XXXX. I attempted to call them XXXX times .i left messages only got voice mails. Then when I finally got a hold of a person when I told him that if the issue of the escrow account does not get closed I will inform CFBP he put me on hold and never answered the phone anymore. After on hold for over XXXX. Minutes I had to hang up the phone. Last year we subdivided the property. XXXX mortgage signed off on the subdivision. Now I have a mortgage covering XXXX properties which the bank does not recognize that are XXXX properties even if the county has XXXX different apn numbers. This new lender send an appraiser to do an appraisal on the old property ... ... which he did it incorrectly for the bank ... so he provided the bank with false information ... ....
Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-24

Gainesville, VA

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-24

Miami, FL

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-24

Austin, TX

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Untimely Response

2015-03-24

Portland, OR

Application, originator, mortgage broker

Mortgage: Conventional adjustable mortgage (ARM)

Complaint: Bayview Servicing LLC holds my XXXX mortgage ( ex-XXXX loan ) I am currently in chapter XXXX Bankruptcy, because I became behind on payments. My XXXX mortgage XXXX Bank sent me a letter stating the total amount was foregiven ( $ XXXX ) via the XXXX XXXX settlement, But Bayview is refusing to apply my XXXX primary loan ( $ XXXX ) to that DOJ settlement. As I read the settlement my XXXX mortgage should be included as it was a XXXX XXXX XXXX originated, And I still live in the House. my previous XXXX XXXX XXXX loan number # XXXX
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: Yes Timely Response

2015-03-24

Rochester, NY

Loan modification,collection,foreclosure

Mortgage: FHA mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-24

SC

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-03-24

Salt Lake City, UT

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-23

Cont'd attempts collect debt not owed

Debt collection: Payday loan

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-23

San Francisco, CA

Settlement process and costs

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-23

Henrico, VA

Loan modification,collection,foreclosure

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-22

San Diego, CA

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-03-20

Hollywood, FL

Loan modification,collection,foreclosure

Mortgage: Home equity loan or line of credit

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-18

Glendale, CA

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-03-18

S San Fran, CA

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response