Ad Astra Recovery Services Inc

2015-04-28

Van Nuys, CA

Cont'd attempts collect debt not owed

Debt collection: Payday loan

Debt is not mine
Complaint: I recently checked my credit profile and discovered that " AD Astra recovery Services, Inc '', had put a negative trademark on my credit profile for over {$300.00}. I then sent a letter for verification to this collection company requesting verification of this debt. On XXXX XXXX, 2015 I received a letter containing a loan agreement with just a signature in my name. After further review I seen nothing in this agreement other than someone writing my name on a piece of paper. I did some investigation and found that a person whom get this type of loan must fill out an application and submit a blank check from their bank. Neither of this type of validation was submited by this collection agency. A fraud alert was put on my credit profiles sometime ago. I am requesting assistance in getting to the bottom of this fraud and attempt by this collection company to violate the law.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-04-24

Austin, TX

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: Ad Astra Recovery Services is repeatedly contacting me to collect a debt owed by " XXXX XXXX ''. I have informed Ad Astra Recovery Services that I am not " XXXX XXXX '', and that I do not know " XXXX XXXX '', but they continue to leave messages on my XXXX XXXX account.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-04-23

Houston, TX

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: Dispute with XXXX XXXX and XXXX credit bureaus
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-22

KS

Improper contact or sharing of info

Debt collection: Payday loan

Talked to a third party about my debt
Complaint: Contacted Ad Astra at XXXX. A male answered the phone, took my name and then said " are you still receiving mail '' and disclosed my private address to a third party, then disclosed the details of when the loan was taken out. After contacting the same phone number and addressing my concern with the supervisor " XXXX '' she then attempted to deny the call ever happened with their office. This is a clear violation of my privacy rights, and because the call did occur XXXX is violating the deceptive practice 's of the FDCPA. I would request that the Consumer Protection Bureau please audit the phone records of this company. The company has XXXX complaints against them with the better business bureau.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-04-20

Itasca, IL

Can't contact lender

Payday loan:

Complaint: I have ask Ad Astra Recovery Account XXXX on a number of occasion to validate this debt they have not. This account was included bankruptcy on XX/XX/2014Ad Astra Recovery is reporting to XXXX every month late payment.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-04-09

Chattanooga, TN

Received a loan I didn't apply for

Payday loan:

Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-04-02

Sherman, TX

Cont'd attempts collect debt not owed

Debt collection: Payday loan

Debt is not mine
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: Yes Timely Response

2015-03-27

Dallas, TX

Cont'd attempts collect debt not owed

Debt collection: Payday loan

Debt resulted from identity theft
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: Yes Timely Response

2015-03-27

Clayton, MO

Cont'd attempts collect debt not owed

Debt collection: Payday loan

Debt was paid
Complaint: I have completed all payments, but it still shows as an open collection on my credit report.
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-03-19

Gardena, CA

Received a loan I didn't apply for

Payday loan:

Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: No Timely Response

2015-03-15

Dallas, TX

Disclosure verification of debt

Debt collection: I do not know

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-03-12

Magnolia, TX

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-04

San Marcos, CA

Disclosure verification of debt

Debt collection: Payday loan

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2015-02-28

Newport Beach, CA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-02-25

Los Angeles, CA

Disclosure verification of debt

Debt collection: Payday loan

Right to dispute notice not received
Company Response: Closed with explanation

Disputed: No Timely Response

2015-02-24

Carrollton, TX

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2015-02-24

Washington, DC

Cont'd attempts collect debt not owed

Debt collection: Payday loan

Debt resulted from identity theft
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-02-20

Greensburg, KS

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2015-02-16

Blue Island, IL

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-02-06

Ontario, CA

Taking out the loan or lease

Consumer Loan: Installment loan

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-02-05

Fort Worth, TX

Received a loan I didn't apply for

Payday loan:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-01-30

Oak Ridge N, TX

Disclosure verification of debt

Debt collection: I do not know

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-27

Frederick, MD

Communication tactics

Debt collection: Payday loan

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-23

Fontana, CA

Communication tactics

Debt collection: Payday loan

Called after sent written cease of comm
Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-20

Houston, TX

Incorrect information on credit report

Credit reporting:

Account status
Company Response: Closed with explanation

Disputed: No Timely Response