There are over 9925 complaints on file for AES-PHEAA. Dated between 2019-12-11 and 2012-03-07.
2019-11-08
Lemon Grove, CA
Problem with customer service
Company Response: Closed with explanation
2019-11-08
GA
You never received your bill or did not know a payment was due
Company Response: Closed with explanation
2019-11-08
Needham, MA
Don't agree with the fees charged
Company Response: Closed with explanation
2019-11-08
Louisville, KY
Don't agree with the fees charged
Company Response: Closed with explanation
2019-11-08
Los Indios, TX
Don't agree with the fees charged
Company Response: Closed with non-monetary relief
2019-11-07
Sylvester, GA
Trouble with how payments are being handled
Company Response: Closed with explanation
2019-11-07
Fort Worth, TX
Information belongs to someone else
Company Response: Closed with explanation
2019-11-07
Augusta, GA
Trouble with how payments are being handled
Company Response: Closed with explanation
2019-11-07
Fort Lee, NJ
Trouble with how payments are being handled
Company Response: In progress
2019-11-07
Rochester, NY
Problem with customer service
Company Response: In progress
2019-11-07
Trouble with how payments are being handled
Company Response: Closed with explanation
2019-11-07
Muskego, WI
Need information about your loan balance or loan terms
Company Response: In progress
2019-11-07
Phila, PA
Need information about your loan balance or loan terms
Company Response: Closed with explanation
2019-11-07
Euclid, OH
Received bad information about your loan
Company Response: Closed with explanation
2019-11-07
Omaha, NE
Received bad information about your loan
Company Response: Closed with explanation
2019-11-06
Baltimore, MD
Company Response: Closed with explanation
2019-11-06
Sandy Hook, CT
Account information incorrect
Company Response: Closed with explanation
2019-11-06
Simi Valley, CA
Don't agree with the fees charged
Company Response: Closed with non-monetary relief
2019-11-06
Los Indios, TX
Problem with customer service
Company Response: Closed with explanation
2019-11-05
OR
Received bad information about your loan
Company Response: Closed with non-monetary relief
2019-11-04
Gloucester City, NJ
Their investigation did not fix an error on your report
Company Response: Closed with non-monetary relief
2019-11-04
Chula Vista, CA
Problem with customer service
Company Response: Closed with non-monetary relief
2019-11-04
Humble, TX
Problem lowering your monthly payments
Company Response: Closed with non-monetary relief
2019-11-04
San Diego, CA
Trouble with how payments are being handled
Company Response: Closed with non-monetary relief
2019-11-02
Fort Pierce, FL
Received bad information about your loan
Company Response: Closed with explanation