AES-PHEAA
Consumer Complaints
There are over 9925 complaints on file for AES-PHEAA. Dated between 2019-12-11 and 2012-03-07.
Complaints by Product
| Student loan - Federal student loan servicing | 5588 |
| Student loan - Non-federal student loan | 2085 |
| Credit reporting, credit repair services, or other personal consumer reports - Credit reporting | 912 |
| Student loan - Private student loan | 651 |
| Debt collection - Federal student loan debt | 178 |
| Debt collection - Non-federal student loan | 173 |
| Debt collection - Federal student loan | 115 |
| Debt collection - Private student loan debt | 76 |
| Debt collection - I do not know | 47 |
| Debt collection - Other debt | 19 |
| Debt collection - Other (i.e. phone, health club, etc.) | 18 |
| Credit reporting - | 17 |
| Credit card or prepaid card - General-purpose credit card or charge card | 16 |
Latest Complaints
2019-12-09
Allerton, NY
Dealing with your lender or servicer
Student loan: Private student loan
Trouble with how payments are being handled
Company Response: Closed with explanation
2019-12-08
NY
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Received bad information about your loan
Company Response: Closed with explanation
2019-12-08
Clermont, FL
Attempts to collect debt not owed
Debt collection: I do not know
Debt was result of identity theft
Company Response: Closed with explanation
2019-12-08
Clermont, FL
Attempts to collect debt not owed
Debt collection: I do not know
Debt was result of identity theft
Company Response: Closed with explanation
2019-12-06
CT
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Received bad information about your loan
Company Response: Closed with explanation
2019-12-06
IL
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Don't agree with the fees charged
Company Response: Closed with explanation
2019-12-05
Hollywood, FL
Attempts to collect debt not owed
Debt collection: Federal student loan debt
Debt is not yours
Company Response: Closed with explanation
2019-12-05
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Problem with customer service
Company Response: Closed with explanation
2019-12-04
Federal Way, WA
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Trouble with how payments are being handled
Company Response: Closed with non-monetary relief
2019-12-04
CA
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Trouble with how payments are being handled
Company Response: Closed with non-monetary relief
2019-12-03
Ft Myers, FL
Attempts to collect debt not owed
Debt collection: Private student loan debt
Debt is not yours
Company Response: Closed with explanation
2019-12-03
Binghamton, NY
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Don't agree with the fees charged
Company Response: Closed with explanation
2019-12-03
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Don't agree with the fees charged
Company Response: Closed with explanation
2019-12-03
Cheverly, MD
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Don't agree with the fees charged
Company Response: In progress
2019-12-03
San Diego, CA
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Received bad information about your loan
Company Response: Closed with explanation
2019-12-02
IA
Communication tactics
Debt collection: Federal student loan debt
Used obscene, profane, or other abusive language
Company Response: Closed with explanation
2019-12-02
Fairgrounds, LA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Old information reappears or never goes away
Company Response: In progress
2019-12-02
Springfield, MO
Problem with a credit reporting company's investigation into an existing problem
Student loan: Federal student loan servicing
Problem with personal statement of dispute
Company Response: In progress
2019-12-02
Oxford, GA
Struggling to repay your loan
Student loan: Federal student loan servicing
Problem lowering your monthly payments
Company Response: In progress
2019-12-01
Dallas, TX
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Received bad information about your loan
Company Response: Closed with explanation
2019-12-01
Waco, TX
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information is missing that should be on the report
Company Response: Closed with explanation
2019-11-30
Portland, OR
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Need information about your loan balance or loan terms
Company Response: In progress
2019-11-30
NY
Problem with a credit reporting company's investigation into an existing problem
Student loan: Federal student loan servicing
Problem with personal statement of dispute
Company Response: Closed with explanation
2019-11-29
Metairie, LA
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Received bad information about your loan
Company Response: Closed with explanation
2019-11-29
Houston, TX
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Don't agree with the fees charged
Company Response: Closed with explanation
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