Valarity, LLC

2017-03-17

Bonneauville, PA

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Untimely response

Disputed: No Untimely Response

2016-09-16

Mountain View, OK

Communication tactics

Debt collection: Medical

Frequent or repeated calls
Complaint: Medical debt turned over to a collection agency has called repeatedly and latest call was a lady named XXXX XXXX who said she has received several complaints about me and needed to discuss them, this was left on my voice mail. Very unnerving and rude. I want these calls to stop! Obviously if I could XXXX would pay this debt. It is XXXX of several medical bills I have accrued this year and am doing my best.
Company Response: Untimely response

Disputed: No Untimely Response

2016-06-27

MO

False statements or representation

Debt collection: Medical

Attempted to collect wrong amount
Complaint: The account Valarity is holding has been satisfied. I do not owe this money. It was paid in full. {$63.00} to the original billing institution in XXXX.
Company Response: Untimely response

Disputed: No Untimely Response

2015-09-28

Agra, OK

Communication tactics

Debt collection: Medical

Frequent or repeated calls
Complaint: They have called twice already this morning, using a robo-dialer to call my cell phone. When I answer, an electronic voice tells me to please hold for a very important call and then puts me on hold with music playing. This is unacceptable, both the multiple calls and the robo-dialing then putting me on hold.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-15

Alexandria, VA

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Complaint: I have XXXX at the time of this medical service and my XXXX was fully responsible for paying the medical bill. I had XXXX at the time for me and my XXXX kids as a single dad when I lost my job in 2012. The medical provider failed to file claimed with XXXX even after I provided my XXXX information at the time of service. This is wrongful collection attempt that has significantly affected my credit and I would ask that the collection be removed from my credit file. This collection agency can not be contacted and there are many consumer reviews on the web of abuses from this company.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-07-10

Lowell, AR

Communication tactics

Debt collection: Medical

Called after sent written cease of comm
Complaint: On XXXX/XXXX/15 I sent Valarity LLC a certified letter stating I was aware I owed a past due balance of {$1600.00} but I am on XXXX I do currently have a financial assistance agreement with XXXX Valarity as their collection agency. I asked Valarity not to call me anymore but to send communications via mail. They received the certified letter on XXXX/XXXX/15. Since then, Valarity continues to call XXXX a day. I recognize the phone number, so I do not answer the calls. I was advised not to speak to them.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-06-18

Agra, OK

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Complaint: XXXX XX/XX/XXXX XXXX XXXX, XXXX As a 100 % rated XXXX veteran I qualify for XXXX medical care at a non-VA facility under CFR 38 1752. XXXX Care coordinator XXXX XXXX contacted the XXXX XXXX VA medical center and received both verbal and written authorization for my care as a VA patient and not a private citizen. Such authorization automatically denotes the VA medical center as the billing entity, not the patient. Since XX/XX/XXXX I have repeatedly written both the VA and the multiple agencies of the XXXX XXXX XXXX in an attempt to insure that the costs of this hospitalization is paid. To date, I continue to receive collection notices, to which I immediately respond. Today ( XX/XX/XXXX XXXX I was denied credit because a collection agency XXXX had reported to XXXX Credit Bureau XXXX XXXX XXXX items of collection. This agency is unknown to me and in no manner have ever communicated with me, either in writing or by tele-communications. I was never afforded the opportunity to dispute the items they purchased for collection which I deem to be in direct violation of FDCRA and malicious in nature.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-05-22

Waynesville, MO

Communication tactics

Debt collection: Medical

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-12

Saint Clair, MO

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Complaint: Sent letter to Valarity to request verification of accounts
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-05-12

Springdale, AR

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Complaint: XXXX XXXX years ago when my son was born, XXXX hospital submitted claims to Valarity , LLC for XXXX bills as collections, within 15 days of his birth. Insurance picked up the bills and they were paid in a timely manner. In XX/XX/XXXX, Valarity XXXX LLC reported these XXXX bills as negative and outstanding collection accounts and I called and spoke with XXXX at Valarity ( repeatedly ) to have these removed from my account. I also spoke with XXXX XXXX at XXXX to confirm that I did n't owe these bills beginning of XXXX, and she said that they should be removed from my XXXX Credit Report and then had XXXX Hospital email Valarity , LLC explaining that these are not bills I owe and should be deleted. Valarity told me then that they were disputing these accounts with XXXX and I also submitted a dispute with XXXX myself. Within 3 days, XXXX of the XXXX accounts were deleted. I waited 10 days and called XXXX to look into another investigation on why the other XXXX were not being deleted and then I waited the recommended 45 day time period with XXXX while calling Valarity again to see why XXXX accounts came back as verified as true debt. At this point, I spoke with XXXX, a supervisor with Valarity , LLC frequently and she was supposed to be helping me get these accounts deleted. I submitted another dispute with XXXX and XXXX of the XXXX accounts were deleted within a week, but the final XXXX were again verified as true debt, only this time they were listed as " true debt collection, paid in full '' on my credit report causing a drop in my credit score! I called XXXX weekly, sometimes a XXXX times a week to get this matter resolved. She sent me out a letter from Valarity explaining I did n't owe the debt and said it might take up to XXXX XXXX for these last XXXX to be removed ( even though I reminded her that she and XXXX had both said if I never owed these debts that they would by law have to be removed immediately from my report and would take 24 hours to be deleted. ) I began a XXXX investigation with XXXX while it was still in the dispute process with them to have someone look into what was going on. XXXX XXXX, I called XXXX again to inquire why these XXXX debts were listed as closed and the status on my credit report had now listed these as paid in full as of XX/XX/XXXX for XXXX and XX/XX/XXXX for the other and these accounts now said true collection of debt. XXXX told me XXXX XXXX, that her manager would be calling me back right away to help me with this and took my number. No one called me. When I called Valarity a month later, an employee with Valarity told me XXXX was not in that day after taking my name, but when I hung up and called back, another employee transferred me to XXXX right away. XXXX transferred me to her manager XXXX, who assured me she would be calling XXXX herself, and then calling me back on Friday XXXX XXXX XXXX ). XXXX called me back on Friday the XXXX of XXXX and told me she could n't reach XXXX as they were closed by XXXX thurs but would be trying again and personally be handling this to get it resolved and would be calling me back later that day. She never called me back and at this point I feel I am being strung along for debt I do n't owe and never did. These debts are still listed as verified on my credit report.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-24

Saint Clair, MO

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-16

Walnut Shade, MO

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-03

Saint Clair, MO

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2015-02-19

Nixa, MO

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2015-02-01

Okc, OK

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-25

Mountain View, OK

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-20

Lecoma, MO

Communication tactics

Debt collection: Medical

Used obscene/profane/abusive language
Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-16

Saint Clair, MO

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-10

Ballwin, MO

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-02

Shalimar, FL

False statements or representation

Debt collection: Medical

Attempted to collect wrong amount
Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-12-30

Bentonville, AR

Communication tactics

Debt collection: Medical

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-12-04

Hartford, AR

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2014-12-01

Waynesville, MO

Communication tactics

Debt collection: Medical

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2014-11-03

Brooklyn Heights, MO

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2014-10-15

Edna, KS

Improper contact or sharing of info

Debt collection: I do not know

Contacted me after I asked not to
Company Response: Closed with explanation

Disputed: No Timely Response