UMB BANK, NATIONAL ASSOCIATION

2013-07-12

Indian Creek, IL

Making/receiving payments, sending money

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response

2013-07-08

Kansas City, MO

Account opening, closing, or management

Bank account or service: (CD) Certificate of deposit

Company Response: Closed with explanation

Disputed: No Timely Response

2013-07-02

Houston, TX

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-06-26

Apopka, FL

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-06-24

Clayton, MO

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2013-06-19

Moran, KS

Credit card protection / Debt protection

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-05-09

Brooklyn Heights, MO

Using a debit or ATM card

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-04-25

Kansas City, MO

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-01

Saint Joseph, MO

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-04-01

Chicago, IL

Making/receiving payments, sending money

Bank account or service: Checking account

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-03-25

Bath, SC

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed

Disputed: No Timely Response

2013-03-07

Lincoln, NE

Application, originator, mortgage broker

Mortgage: Home equity loan or line of credit

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-27

Gladstone, MO

Application, originator, mortgage broker

Mortgage: FHA mortgage

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-02-15

Saint Clair, MO

Credit decision / Underwriting

Mortgage: Other mortgage

Company Response: Closed

Disputed: Yes Timely Response

2013-01-29

Grand Prairie, TX

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-01-24

Buffalo, NY

Application processing delay

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-01-24

Oswego, IL

Late fee

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-01-18

Kansas City, MO

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-01-16

Redding, CA

Other

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2012-12-18

Co Spgs, CO

Credit determination

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-11-26

Bronx, NY

Problems caused by my funds being low

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-11-08

Aurora, CO

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-10-28

Topeka, KS

Settlement process and costs

Mortgage: FHA mortgage

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-10-25

Manassa, CO

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-10-17

Kansas City, MO

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Untimely Response