The CBE Group, Inc

2015-06-06

Tuckasegee, NC

Taking/threatening an illegal action

Debt collection: I do not know

Threatened to sue on too old debt
Company Response: Closed with explanation

Disputed: No Timely Response

2015-06-05

Three Bridges, NJ

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2015-06-05

Alt De Orocovis, PR

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-29

Atlanta, GA

Improper contact or sharing of info

Debt collection: Credit card

Contacted employer after asked not to
Complaint: I have a debt collection company calling my employer. I just reported XXXX company maybe a month ago and they stopped and clearly gave my information over to another company since they could no longer call my employer. I need this to stop permanently. I ca n't have these sorts of calls coming into my work office. My employer 's phone number is not my phone number, which means they 're knowingly contacting me at work.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-05-28

Bradenton, FL

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-05-27

Bradfords Cross Roads, NC

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-22

Santa Ysabel, CA

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Complaint: So my wife and I switched from XXXX to XXXX, and XXXX advertised that " we 'll pay your early termination fee ( ETF ) ''. So we went there and we followed all the steps for them to pay our ETF, and now we 're getting calls from the CBE debt collection agency about a XXXX bill that was never paid. So I called the main office number and the female representative said I should of received a prepaid debit card with the money on it and that I should of paid the termination fee myself and use the card for what ever else. So when I called the store where I pay my bill at the male representative said " well, how it usually works is you pay the termination fee and we reimburse you with a debit card. '' I told him " that was never explained to me when I decided to choose XXXX and if that was the case, then why advertise that XXXX will pay your ETF when I have to pay it myself? '' The representative proceeded to tell me there is nothing tmobile can do for me due to it being passed the XXXX day limit to request a ETF yet I followed the steps that the representatives told me to do. Now my grandmother-in-law and myself have marks on our credit due to the lack of knowledge XXXX failed to provide me with and set XXXX up for failure and the false advertisement that they 're still advertising to this day. Can someone help me or at least point me in the right direction to take care of this problem?
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-21

Grandview, MO

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-19

Stilwell, OK

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-05-19

Grand Haven, MI

Communication tactics

Debt collection: Credit card

Called after sent written cease of comm
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-05-16

Alachua, FL

Improper contact or sharing of info

Debt collection: Other (i.e. phone, health club, etc.)

Talked to a third party about my debt
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-15

PA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Complaint: The CBE Group is continuing to harass me with another letter claiming I owe a debt to XXXX that was paid in XXXX. The amount was leftover balance from a previous account that was closed by XXXX when I made some account changes. I have been a longtime customer and XXXX simply issued me a new account number. Despite sending them a copy of the paid invoice and a letter fated XXXX XXXX, 2015 warning them not to pursue this matter, I have received another letter ( copy attached ) attempting to collect a phantom debt.I want this company censured and fined. I would like to be personally compensated for the maximum amount due to CBE 's negligence and possible damage to my credit.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-10

Euless, TX

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-08

Hinkley, CA

Communication tactics

Debt collection: I do not know

Used obscene/profane/abusive language
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-05

NC

False statements or representation

Debt collection: Other (i.e. phone, health club, etc.)

Attempted to collect wrong amount
Complaint: On the first note I had rented an apartment with XXXX XXXX, with several roommates, went to court and I was left paying out money but it was stated that once the balance was paid in full they names would be in the clear as well, but the made no attempt to pay. 2nd there is a XXXX XXXX account in my name but it 's in IOWA, different social security number, address etc. ( 3 ) The apartment XXXX rented with them again roommates and now my credit is runied. Just runied I need help
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-04

Ocklawaha, FL

False statements or representation

Debt collection: Other (i.e. phone, health club, etc.)

Attempted to collect wrong amount
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-01

Houston, TX

Communication tactics

Debt collection: I do not know

Called outside of 8am-9pm
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-29

Layton, UT

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-04-29

Cub Run, KY

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt resulted from identity theft
Complaint: A XXXX account was created in my name in XXXX of 2011, however, I could not have opened this account because I was under the age of XXXX at the time. XXXX has a debt in my name for {$430.00}, which will deny me military access if the debt is not paid or cleared. I have never had XXXX, my identity was stolen and used to purchase XXXX illegally in the name of a minor. In 2011, when the account was opened, I would 've been XXXX years of age. Let me add that the account is registered to XXXX XXXX XXXX, XXXX, Kentucky, XXXX. I have never lived at said address, XXXX XXXX lives at said address.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-29

Shulerville, SC

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: The same company ( using multiple numbers ) keeps calling my house and immediately hanging up if someone answers. The calls happen multiple times a day ( as many as XXXX in XXXX day ), every day and sometimes early in the morning or late at night. This is not only a clear violation of the Fair Debt Collection Practices Act, but is also violating South Carolina state code on telephone harassment.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-28

PA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Complaint: I had XXXX about XXXX years ago in 2011. I canceled XXXX I was all paid up and sent back their equipment and that is what they are charging me for. I sent it back and I do n't owe them anything.
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-04-27

Hudson, NC

Problems when you are unable to pay

Consumer Loan: Installment loan

Complaint: I called The CBE group at XXXX XXXX XXXX XXXX in XXXX ia XXXX about a debt there collecting from XXXX I ask them if I would settle up would they take it off my credit they said no ... I ask why they said they could n't ... oh yes they can I no they can I want to file a oplaint against them
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-24

Leming, TX

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: Constant non stop, several calls per day to my cell phone. I 've answered and they say they are wanting to speak with someone other than myself, I tell them they have the wrong number and I am notifying them to stop calling, as I am charged on my cell phone. They have continued to call even more frequently. Tactless, rude demeanor and quite disruptive. Please STOP these people. Thank You.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-20

New Market, AL

Improper contact or sharing of info

Debt collection: Other (i.e. phone, health club, etc.)

Talked to a third party about my debt
Complaint: Called my wife at work after I told them to stop calling me, failed to provide proof of debt, placed their bad information on my credit report therefore damaging my credit, and call repeatedly from various numbers after I have blocked previous numbers. The list of things they do goes on and on but this is enough. After searching XXXX, this seems to be a common practice of this company. Also, refused to tell me who they were and why they were calling.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-15

TX

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: man they are calling me XXXX times a day
Company Response: Closed with explanation

Disputed: No Timely Response