The CBE Group, Inc

2018-07-02

Lewisville, TX

Communication tactics

Debt collection: Other debt

You told them to stop contacting you, but they keep trying
Complaint: XXXX, XX/XX/2018, XXXX, TX XXXX XXXX called me with a spoofed number to look similar to my own area code. XXXX ( or whatever her name is ) disclosed my information without even verifying my identity. Then proceeded to state she would keep calling and continue to call. She mention that XXXX was the second collection agency handling the case.
Company Response: Closed with explanation

Timely Response

2018-06-27

Indianapolis, IN

Communication tactics

Debt collection: Other debt

Used obscene, profane, or other abusive language
Company Response: Closed with explanation

Timely Response

2018-06-25

Taft, OH

Written notification about debt

Debt collection: Medical debt

Didn't receive notice of right to dispute
Complaint: Unclear of what debt this is. I called to inquire and was given another acct # XXXX and told I would received a call back. I never did.
Company Response: Closed with explanation

Timely Response

2018-06-20

Shreveport, LA

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Complaint: According to my credit report, this account, which was paid in XX/XX/XXXX, was opened in XX/XX/XXXX. It was reported as a delinquent collection on XX/XX/XXXX. I have not received any documentation from this company verifying this debt.
Company Response: Closed with explanation

Timely Response

2018-06-11

Raleigh, NC

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Closed with explanation

Timely Response

2018-06-10

Elsinore, UT

Attempts to collect debt not owed

Debt collection: Medical debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2018-06-07

MO

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Old information reappears or never goes away
Complaint: CBE Group continues to report old and paid collection on my report their client is XXXX.
Company Response: Closed with explanation

Timely Response

2018-06-06

Moapa, NV

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: I have an unverified account from THE CBE GROUP , INC . I had previously disputed this account. I have never done business with THE CBE GROUP , INC. Pursuant to the Fair Debt Collection Practices Act ( FDCPA ) 15 U.S.C.1692g, I dispute the validity of the debt purport I owe. I request that THE CBE GROUP, INC provide verification of the following : 1. The original Application or contract ; 2. Any and all statements allegedly related to this debt ; 3. Any and all signed receipts ; 4. Any and all canceled checks ; 5. Original date of default and collection activity begin 6. Whether you purchased the debt, and if so, the amount paid for the debt 7. The date ( s ) the debt allegedly accrued ; 8. An itemization of the costs, including an accounting, for any additional interest, charges, or other fees placed on this account. I want to request that THE CBE GROUP, INC Cease and Desist all further communications and collection actives and provide the verification of the purported debt.
Company Response: Closed with explanation

Timely Response

2018-06-05

Euclid, OH

Written notification about debt

Debt collection: I do not know

Didn't receive notice of right to dispute
Complaint: I have no idea who CBE GROUP is or who they represent. This company entered a collection on my credit report without notifying me or contacting me regarding what this debt was about. I have never had an account with this company or anyone they claim to represent. CBE GROUP is indicating that an account with the account number XXXX & XXXX was opened with their company in XX/XX/2018. I never opened an account with them or anybody else. This account must be a result of identity theft or someone opening an account in my name using my identity. I have no knowledge of this account nor did I give anyone permission to open an account with my name. When a debt collector engages in the collection of DEBT they must provide copies of the following items : 1. Provide a certified copy of the complete credit application that debtor signed to secure the credit with your entity. 2. Provide signed verification of each transaction that is part of the alleged cumulative debt. 3. Provide the contract or other instrument through which [ Alleged Creditor } authorized CBE GROUP as third-party collection agent. 4. Provide a true and correct copy of the instrument by which [ I have no idea who CBE GROUP, is or who they represent. This company entered a collection on my credit report without notifying me or contacting me regarding what this debt was about. I have never had an account with this company or anyone they claim to represent. CBE GROUP is indicating that an account with the account number XXXX & XXXX was opened with their company in XX/XX/2018. I never opened an account with them or anybody else. This account must be a result of identity theft or someone opening an account in my name using my identity. I have no knowledge of this account nor did I give anyone permission to open an account with my name. 5. Provide the delegation of authority from the Director of the Office of Management Budget to CBE GROUP, that authorizes your company to settle accounts of the United States ( Public Law 104-316 ). 6. Provide the Certified Assessment Certificate. Violation ( s ) : * Failure to provide a notice prior to reporting negative information to a credit reporting agency ( CRA ). * Failure to provide a notice within 30 days after reporting negative information to a credit reporting agency ( CRA ). * Failure to provide an Opt Out Notice. * Failure to disclose as required by federal law mandatory information in their Privacy Policy notice. * Sharing Non Public Information ( NPI ) without providing an Opt Out Notice
Company Response: Closed with explanation

Timely Response

2018-06-04

Pflugerville, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2018-06-03

Helena, MT

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: the CBE Group trying to collect on a cable bill. I hve in my posession FROM THE ORIGINAL creditor, XXXX aka XXXX, showing a balance owed by me as XXXX dated XX/XX/2018. I have no contract with CBE Group, nor was i made aware of ANY sales of my information to this group.
Company Response: Closed with explanation

Timely Response

2018-05-31

Philadelphia, PA

Communication tactics

Debt collection: Credit card debt

Frequent or repeated calls
Complaint: I have previously submitted a complaint with you regarding this company for the same reasons, and it was effective until recently. XXXXXXXX XXXX contacts me, my husband, my parents, and my in laws multiple times per day. When visiting my parents yesterday they were calling their house, and they explained to me that it was the fourth time today XXXX was calling to ask for me. My parents have told them multiple times that I do not live there, and can not be reached there so please stop calling. With my last complaint this was all specified and they agreed to stop. They have not. So far today they have called my phone twice, as well as my husbands. If I were to call my parents Im certain they will have called them as well. Something needs to be done because they obviously dont have consequences when they are reported or else they would stop harassing me and my entire family.
Company Response: Closed with explanation

Timely Response

2018-05-30

Houston, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2018-05-30

Penn, PA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Closed with explanation

Timely Response

2018-05-28

Lewisville, TX

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: CBE Group is reporting a debt on my credit report for {$29.00} to XXXX XXXX. I do not and have not ever had any business or agreement with CBE Group or XXXX XXXX. I have not lived in an area where XXXX XXXX is even offered. I notified that this debt is not mine, and furthermore, the reporting dates are during a period when I had no permanent address. I was living in a hotel and have records of my previous address move-out date, records of my hotel stay, and record of when I moved into my next residence. This company is still fraudulently reporting a debt on my XXXX credit report and I am concerned what other personal information they have of mine.
Company Response: Closed with explanation

Timely Response

2018-05-23

IN

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Complaint: MY WALLET WAS STOLEN AND I DONT KNOW WHO TOOK IT. SOMEONE OBTAINED A CABLE BILL WITH XXXX IN MY NAME I HAVE NEVER HAD XXXX
Company Response: Closed with explanation

Timely Response

2018-05-18

Cheverly, MD

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: Everyday relentlessly I am receiving 5 to 7 calls a day from this number XXXX XXXX XXXX which my caller ID is saying this call is being made from XXXX XXXX in XXXX. The first time I answered this call, The immediate message said Hi, This is CBE and anything you say will be recorded and all went silent then the call just disconnects. I searched CBE and it is a debt collection service with office based in XXXX, but I did not call or reach out to this company for any information. I have a call blocking service provided to me by my phone carrier XXXX which Identify scam or these type of calls but all it does it let my phone ring twice and disconnects the call but recently this same number comes in and my phone keeps ringing and my blocking service does no good as if thought the number is being proofed. I want this company to stop calling me PERIOD. I even tried to answer them to find out what they want but the call gets disconnected.
Company Response: Closed with explanation

Timely Response

2018-05-17

Helena, MT

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: XXXX XXXX have not verified my information nor did they validate the date. I have NO contract with them whatsoever. still put on my credit report and refuse to verify any information to me.
Company Response: Closed with explanation

Timely Response

2018-05-16

Bronx, NY

Took or threatened to take negative or legal action

Debt collection: I do not know

Threatened or suggested your credit would be damaged
Complaint: I contacted XXXX XXXX they said they don't own this collection it belongs to cbe group. I don't own no collections I wa in jail. they say I owe XXXX I don't own this. Threatened will ruin my credit if I don't pay
Company Response: Closed with explanation

Timely Response

2018-05-16

Gladstone, MO

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2018-05-11

Ft Belvoir, VA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was already discharged in bankruptcy and is no longer owed
Complaint: I filed bankruptcy and it was dischargedXX/XX/2015. Included in the discharge was XXXX XXXX XXXX. I explained to the debt collection department that I included this bill in the Bankruptcy and it was discharged. They claim that the service was reconnected after bankruptcy. I did not live in XXXX after bankruptcy discharge, nor did I incur any electrical charge from XXXX. I was and still am paying for services in my home in XXXX - XXXX electric bill. Further they are listing me as an open credit from 3 months ago. All this information is false and I request that it be remove immediately.
Company Response: Closed with explanation

Timely Response

2018-05-08

IN

Communication tactics

Debt collection: Other debt

Frequent or repeated calls
Complaint: On XX/XX/XXXX after rejecting the phone call for debt collector for XXXX at XXXX PDT ( after already explaining that I do not owe the debt of {$130.00} ) they immediately called back XXXX PDT. I was out of town in California, so receiving calls at XXXX PDT wasn't fun either. But the audacity to call back immediately after rejecting the call really takes the cake.
Company Response: Closed with explanation

Timely Response

2018-05-08

Leeton, UT

Written notification about debt

Debt collection: Medical debt

Didn't receive notice of right to dispute
Complaint: I have been called multiple times by two different collection agencies in Utah. One is called XXXX XXXX and one is called the CBE Group. The CBE Group has been abusive and has refused to stop contacting me despite the fact that I have told them multiple times that I have never received any notice from them in writing. They have told me that because they sent it, it doesn't matter if I received it. The two collection agencies are trying to collect on the same debt.
Company Response: Closed with explanation

Timely Response

2018-05-08

VA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I do not owe this amount. Property they are trying to collect from I was not the owner or a resident at the time and I did not authorize these services. The company has yet to show me any documentation that shows I was a resident at this property at the time of collections.
Company Response: Closed with explanation

Timely Response

2018-05-07

CO

Written notification about debt

Debt collection: Medical debt

Didn't receive notice of right to dispute
Complaint: I had no idea that there was a collection of {$25.00} against me until I attempted to apply for credit. The company informed me that XXXX had a horrible mark against my credit because a collection agency by the name of CBE Group claimed that I never paid a {$25.00} debit. It would have been nice to have been notified by someone of what this charge was for and when it happened. This company never sent me any written notification about this issue and now XXXX has removed it from my credit report. But I have no idea what the other credit bureaus show about the CBE Group and how to get those additional agencies to remove this erroneous claim. My concern is that this company holds people for ransom by submitting inaccurate information to credit bureaus without the consumer being aware of it. Clearly enabling companies like CBE Group to act in this manner is no different than anyone in the world putting a mechanics lean on a home so that the title is cloudy. There needs to be some sort of proof that the company has reached out to the consumers and that the consumers clearly ignored all communication. They should also be obligated to obtain a signature of delivery of their notifications in order to file with the credit bureaus. This is not the way that companies should be allowed to do business and there need to be repercussions to organizations who file erroneous and inaccurate information about consumers. I look forward to your insight and support to stop predators like CBE Group.
Company Response: Closed with explanation

Timely Response