TRANSWORLD SYSTEMS INC

2015-07-14

Cascade, MI

Dealing with my lender or servicer

Student loan: Non-federal student loan

Received bad information about my loan
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-07-13

Elmwood, LA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-13

Jeffersontown, KY

Taking/threatening an illegal action

Debt collection: Credit card

Sued w/o proper notification of suit
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-07-13

Nyc, NY

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-07-13

Bawcomville, LA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-13

VA

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Complaint: Debt collection notices constantly received from Transworld Systems Inc . I have called twice and notified them that debt has been paid with Check # XXXX cashed by XXXX XXXX XXXX on XXXX XXXX, 2015 for the full amount of the debt of {$40.00}. ( Scanned copy with full cashing information attached ) My account # at Transworld is XXXX. However, Transworld continues to send me collection notices more than weekly despite my calls. The XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX VA XXXX goes directly to an answering service when called. I provide all requested information and am told I will be called back within 24 hours. After 5 calls, they have failed to contact me. I consider the actions of Transworld invasive and abusive and the lack of response from XXXX XXXX XXXX XXXX against reasonable business practices. Furthermore, they only have one method of contact -- phone -- - which as previously stated is an answering machine with no return phone calls despite numerous attempts by me and assurances on their part.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-13

Elmwood, LA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-13

Harrisburg, PA

Can't repay my loan

Student loan: Non-federal student loan

Can't get flexible payment options
Complaint: As co-signer of a school loan with XXXX XXXX with the understanding that I did not want the responsibility of co-ownership of the loan. The rep at the time and I agreed that I would write a statement on the signature page on not sign on the dotted line. As long as my son was paying the loans there were no problems but when he got caught up in financial problems, they came after me. Though I am now paying the loan to XXXX, my request for " Proof of Signature '' is repeatedly answered with a computerized signature. I ask for assistance in obtaining the original signature page which may or may not allow me to clear my name and my credit. Additionally, I contacted XXXX XXXX five years ago, about a different loan I co-sign and they said they did n't have anything for me but for my son. Six months ago I started receiving threat from their collection agency and when I had my son call, he was told that I had to pay off a complete loan ( of which there were XXXX, but only XXXX with my signature or permission ). I know it is standard practice to go after the " co '' if the payments are not made or stop but these things are insinuated on me without verification. I have tried everything to get my son to pay his loans and I do not know what my right are with the situations or the loan companies. I just want proof of signature ( not computerized ) from XXXX XXXX and because I did co-sign for the XXXX ( just XXXX not XXXX ), I need to know where to start. Now there is another, ( not sure who, please see attached ) they are requesting I pay XXXX at XXXX time when I was n't aware that there was an issue. My son has not lived with me for a couple of years and the first time they contacted me was to ask for payment is full. I am willing but I have to know where to begin and the collection people do not want to talk it out, they want money. Any direction or assistance in obtaining the information I request as proof of my obligation/non-obligation will be greatly appreciated.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-10

Dearborn Heights, MI

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-10

Brooklyn, NY

False statements or representation

Debt collection: Auto

Indicated shouldn't respond to lawsuit
Complaint: To whom it may concern, I have leased a vehicle from XXXX XXXX until XXXX XXXX from an auto leasing corp. I paid for the rental with my credit card. The credit card guarantees auto insurance in case of damage to the vehicle. I returned the vehicle on XXXX XXXX and they found a dent on the fender. As a responsible citizen trying to do the right thing, I filled out the damage report. I contacted my credit card who opened a case and subsequently a claim for me. Card benefit services sent me a list of documents needed from the auto rental corporation, and the damage recovery unit sent over some of the required documents. Card benefit services acknowledged receiving the documents and requested the rest of the documents be sent. The damage recovery unit put a representative in charge of my case, whom I have tried to contact both through phone and email on numerous occasions, which is documented in the attached files. He has yet to communicate with me regarding the " debt '', despite my efforts to reach him. I have requested repeatedly from the damage recovery unit to receive the documents needed in order for my credit card to process my claim. Some of these calls and E-mails are in the attached files. Though I was never successful to speak to the recovery specialist in charge of my case, ( he was repeatedly out of town or out of the office, despite the assurance that I can contact him directly at any time ), I was able to speak to several other representatives, who guaranteed that my documents would be sent to the credit card company. As of today XXXX/XXXX/2015, it has not been sent. I was sent a demand letter on XXXX/XXXX/2015 from the recovery specialist in charge of my case with a ten days ' notice to repay my debt before my case will be handed over to a collection agency ( see attached Demand E-mail file ). I am in the process of applying for a unit in the XXXX that requires top security clearance, and unsatisfactory credit will disqualify me from being accepted into the unit. I E-mailed them back on XXXX/XXXX/2015 ( see attached response to Demand E-mail file ). I did not receive a response so I called the damage recovery unit on XXXX/XXXX/2015 I demanded to speak to the specialist who signed the demand letter, but was told it is not possible. I did speak to a different specialist who guaranteed me, that the documents would be sent over. She also told me to disregard the demand letter ( see " told to disregard the demand letter '' recording ( XXXX ) ). On XXXX/XXXX/2015, seven days after receiving the demand letter, I received a letter from a collection agency, although the damage recovery unit guaranteed me XXXX days in the demand letter. ( See attached " Transmittal demand Letter '' file, and " Demand E-mail '' file ). This means my credit was negatively affected, concurrently affecting my acceptance into the XXXX unit I am actively trying to join. I contacted the damage recovery unit on XXXX/XXXX/2015, and was once again not able to speak to the representative charged with my case. The representative I spoke with admitted that the situation I am in is due to their incompetence, but still refused to cancel the debt with the collection agency, even though it will damage my credit ( see " final conversation with damage recovery unit '' recording ( XXXX until end ) ). As of XXXX/XXXX/2015 they still did not send the necessary documents to the card benefit services, who still have an open claim on my behalf. ( see " letter from benefit services '' file, " benefit services not received necessary documents '' recording ). I will contact a lawyer and file a lawsuit if this matter is not resolved, as their misconduct will disqualify me from the XXXX unit that has been my lifelong dream to join. The mental anguish it will cause me is not something I can describe in this letter.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-09

Bronx, NY

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-09

WA

Communication tactics

Debt collection: Federal student loan

Frequent or repeated calls
Complaint: They call me at work pretty much every single day. When I am not there, they harass my boss asking her to tell them my working hours. She has told them she cant give them my work schedule, yet they persist and ask for it. They are very harassing. When I am at work, I am very very busy as is my boss. These repeated calls are harassing and interrupt my work as well as my co workers. I am getting in trouble because I get calls at work almost every day. I feel I may be close to getting fired for recieving constant calls at work. I have told them not to call me at work, but they continue.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-08

Delray Beach, FL

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-08

Fort Lauderdale, FL

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-08

N Hollywood, CA

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-08

Smyrna, SC

Improper contact or sharing of info

Debt collection: Federal student loan

Contacted employer after asked not to
Complaint: I called to speak to someone regarding my past due student loan, the rep proceeded to ask my information including my place of employment which I gave him but I did not give him the phone number of my employer because I clearly stated " I can not receive personal calls of ANY TYPE '' he argued with me stating that they would n't call they just need the number, I again said I was not going to give that information. I was unable to complete the call at that time because I was on a time restraint and said I would contact them back later that week. A few days later a rep called me at work when I was off, which means whoever called took it upon themselves to not only call after I CLEARLY stated not to but to also LOOK UP the phone number to my employer because I would not disclose that information. I called them back and spoke to a supervisor who apologized and said it was against policy to call my employer when I had asked them not to and the rep that did so would be reprimanded and it was a mistake. I was very upset and again the issue at hand had not been resolved regarding my loan. This company has since called my employer TWO more times. I called them back and explained AGAIN that they CAN NOT call my employer and the rep told me he did not see a note on my account until he had already called and that by law they ca n't call if there 's a note so they would not be calling again. I have already been reprimanded by my employer multiple times regarding these people continuously calling. I explained I could lose my job over this after the first time they called yet they called again 3 more times. Obviously my request is not being taken seriously and this was my last resort to stop it.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-08

Walnut Shade, MO

False statements or representation

Debt collection: Medical

Attempted to collect wrong amount
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-08

Keytesville, MO

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Complaint: I received several letters from Trasworld Systems stating I owe XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX, XXXX, Mo. Phone XXXX. The sum of {$99.00}. I called XXXX XXXX & they told me that my account was paid in full. To ignore the Collection Agency. I do n't want this to affect my credit score & I want Transworld to leave me alone. I called Transworld but could never get through. Please help.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-07

Cockrell Hill, TX

Taking/threatening an illegal action

Debt collection: Credit card

Attempted to/Collected exempt funds
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-07

Cheverly, MD

Communication tactics

Debt collection: Medical

Frequent or repeated calls
Complaint: With this collection agency they harrassed me and told me that I needed to make a payment. They did not provide me with a written verification of the debt to prove that I needed to pay. They furthermore, did not try to retract the debt from the proper persons.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-07

Phila, PA

Disclosure verification of debt

Debt collection: Non-federal student loan

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-07

CT

False statements or representation

Debt collection: Medical

Attempted to collect wrong amount
Complaint: - XX/XX/2015 due to an XXXX condition I had the urgent need to go to visit XXXX XXXX XXXX XXXX located at Address : XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX - Phone : ( XXXX ) XXXX They provided a XXXX for XXXX an offered an agreement to rent or purchase the equipment under the XXXX. I market the rental option for {$30.00} a month. - On XXXX XXXX, 2015 I received the first invoice/bill ( $ XXXX {$18.00} ) from XXXX and made a complain with the XXXX XXXX XXXX care center where they called to support my claim due to the documentation presented. - XXXX XXXX, 2015 I received a second invoice for the same amount stating I was late with the payment. I went back to the medical facility looking for a solution and explanation to the problem created by their institution. ( Documents attached and date stamped ). They called me later saying my case was solve and that I will receive an invoice for the correct amount of {$30.00}. That invoice never came. - XXXX XXXX, 2015 I received the collection leter from the collection agency Transworld Systems Inc. located at XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX with the case reference # XXXX ( to be provided later ) for a debt with XXXX on the amount of $ XXXX XXXX XXXX, 2015 I went to the XXXX XXXX XXXX XXXX facility to speak wit the supervisor ( XXXX XXXX XXXX XXXX ) and from there call the collection agency to explain and provide the information attached. The collector agent that took the call was XXXX XXXX ( XXXX ) XXXX and her supervisor was XXXX. XXXX was not helpful at all and she recomemded paying the full amount to prevent being reported to the credit berau and then ask for the credit if any. I totally desagree with the proces since its not right to collect wrong amounts. - I said clearly to them that I was disputing the charges and they told me it would take few days for them to investigate. - I called XXXX on XXXX XXXX, 2015 during the afternoon to confirm that my case was being investigated and they put me on hold for about 20 min losing the call at the end with no respond.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-06

Erie, PA

False statements or representation

Debt collection: Medical

Attempted to collect wrong amount
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-06

Sacramento, CA

Communication tactics

Debt collection: Medical

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2015-07-06

Lk Buena Vis, FL

False statements or representation

Debt collection: Other (i.e. phone, health club, etc.)

Attempted to collect wrong amount
Complaint: I got a call from XXXX at Transworld Services at XXXX. Said my daughter owed money for a XXXX for contractor work. Checked and the XXXX is several states away and has no file on my daughter. Furthermore, my daughter is XXXX years old and mute and therefore can not order anything. Told this to " XXXX '' and she was adamant about getting my information to pay this imaginary dept. I asked if I could contact her and she gave me a different number : XXXX.
Company Response: Closed with explanation

Disputed: No Timely Response