TRANSWORLD SYSTEMS INC

2016-08-31

Ridgeland, MS

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-31

Shulerville, SC

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Complaint: Transworld Systems Inc. sent me a letter regarding an owed balance of {$300.00} with a request for me to mail payment to " apology letter tenet. '' I attempted to call to inquire about said debt, and the person I spoke to could find no record of my account number provided on my bill. After she requested further personal information, I felt uneasy about continuing the conversation. I am not delinquent on any debt currently, and I 've never been made privy to this amount by any company or medical office. The only notice I 've been given about owing this amount came from Transworld Systems Inc . This company is violating the Fair Debt Collection Practices Act because they are using deceptive practices to obtain money for a debt that they ca n't prove.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-30

Clarksville, TN

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-30

East Rockaway, NY

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-30

NY

False statements or representation

Debt collection: I do not know

Attempted to collect wrong amount
Complaint: Received a call from XXXX XXXX XXXX employed with Transworld Systems Inc . Stated this is a debt. collection agency left XXXX numbers. XXXX and XXXX. Be advised my ID was compromised many years ago by unknown actors. There is a great deal of misinformation and fraud base in the past. I have been unable to address these criminal actors for yrs. for no person group or agency will present me with the correct information.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-29

Hazleton, IN

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-29

Discovery Bay, CA

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Complaint: I received XXXX letters claiming I medical debt from XXXX. I called XXXX and asked if my account was current. They claimed I owed no money and that they did not use Transworld Systems Inc as a debt collection agency. I called Transworld System Inc and they said for Hippa reasons they would not verify my debt until I gave them my birthdate and also wanted my social security number. I told them I would not discuss the debt further or give them any personal information until they could verify the debt. They refused citing hippa.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-29

Loma Linda, CA

Dealing with my lender or servicer

Student loan: Non-federal student loan

Received bad information about my loan
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-27

Manor, DE

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-27

Norwood, MO

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was discharged in bankruptcy
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-27

Plymouth, FL

Taking/threatening an illegal action

Debt collection: Non-federal student loan

Threatened to sue on too old debt
Complaint: I was sent a letter from Transworld Systems Indicating that I owed them over XXXX from XXXX. However I am in good standing with XXXX and after checking my account on XXXX 's website I saw that my next payment would be due in XXXX. I called and spoke to a rep. who never answered any of my questions but repeated what I said and kept trying to get me to pay a debt that I do not owe. The default date according to Transworld Systems was XXXX/XXXX/09 which is well beyond the statue of limitation in NY and it should not be collected on at all. As the debt origination date should be well before 2009 if it is at all valid.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-26

Nashville, TN

Dealing with my lender or servicer

Student loan: Non-federal student loan

Received bad information about my loan
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-08-25

Independence, MO

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Complaint: Husband was taken to ER and seen by ER doctor before being admitted to the hospital. All claims pertaining to this admission have been paid correctly with the exception of the ER doctor. I believe the original claim was not filed correctly and the hospital was paid instead of the doctor. I have an EOB showing that the amount they claim due was paid to the hospital by our secondary insurance carrier less than one month after the claim was filed. I have been told on more than XXXX occasion that because my husband is the subject of the claim, but not a party to it, the information they can give me is limited. I have made XXXX XXXX XXXX XXXX phone calls to various entities and sent XXXX letter with copies of all pertinent information at my disposal in an effort to clear up this matter. It is my belief that the original claim as filed by the hospital was not done correctly and therefore the funds were paid to them instead of the ER doctor. Much to my dismay I have not been able to get them ( at least they have never told me they had XXXX to go back to the original filing by the hospital to determine if indeed this is actually the problem. If I am correct in this regard, then the hospital owes the ER doctor the balance, not us. I did check with Medicare and was told that they must submit all claims to the secondary insurer as shown on the paperwork submitted to them. When I spoke with the secondary insurer they did assure me that the claim had been paid in full but could not give me the check number ( again because my husband was not a party to the claim, just the subject ). They stated that they would be happy to correct any errors, if any, but the complainant must contact them by phone ( anything written would end up in the infamous " round file '' ). The complainant responded to me after I delivered this message that they could not contact the insurer by phone which seemed absolutely ludicrous to me. Any assistance you can give us in resolving this issue will be greatly appreciated. The ER doctor 's organization was advised in XXXX 2016 that any further contact by them or effort to collect this debt would be considered harrassment.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-25

Waynesburg, PA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Complaint: I returned a XXXX to XXXX XXXX. It was NEVER used. Now, I am receiving a debt collection letter for {$200.00} from Transworld Systems Inc . I am not going to pay the {$200.00} for something that I returned to the company! Please help me! I do n't want this on my credit report. Never mind the fact that XXXX XXXX constantly tries to contact me to return as a customer!
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-24

Atl, GA

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Right to dispute notice not received
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-24

Fort Pierce, FL

Fraud or scam

Other financial service: Credit repair

Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-24

Clayton, MO

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was discharged in bankruptcy
Complaint: I, XXXX XXXX ( I was recently married so my maiden name is XXXX XXXX ) I received a letter about a pass due balance of {$300.00}. I spoke to a rep on XX/XX/XXXX and requested a settlement. The rep stated will need to get hospital to approve settlement and will call back once she find out results. The rep called me back XX/XX/XXXX and left a VM. I called the company back to respond to the VM on XX/XX/XXXX @ XXXX. The rep disclosed my account info prior to verifying who I was ( HIPPA violation ) and told me my balance due at this time is {$750.00}. I asked the rep where did that amount come from I was told a different amount. Rep stated I have more than one account in collections and attempted to collect a debt on an account that was included in my chp.XXXX bankruptcy. My bankruptcy was filed XX/XX/XXXX and discharged XX/XX/XXXX.I had to advise the rep I filed bankruptcy and any other bill should have been included in the bankruptcy. The rep looks over the account and came back and said I see the other accounts were included in the bankruptcy. I requested a supervisor, once the supervisor came on the phone I asked her why her rep is attempting to collect on a debt that was included in my bankruptcy? The supervisor stated the rep did not attempt to collect on a bankruptcy account and the rep was only collecting on the bal due in the amount of {$300.00} and if I filed bankruptcy, I never provided that info to them so the company was not aware of the bankruptcy. I advised the supervisor with the amount the rep stated is in collections and the full amount I owe which is {$750.00} and this was included in my bankruptcy. The supervisor stated well the rep is new and did n't pay attention to the account correctly but the balance due at this time is XXXX. I ended the call. I would like to file a compliant against this company this was a FDCPA and HIPPA violation.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-08-23

Hinkley, CA

Communication tactics

Debt collection: Medical

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-23

Boston, MA

Communication tactics

Debt collection: Non-federal student loan

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-08-23

Alpharetta, GA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-23

Jacksonville, FL

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Complaint: I am disputing the charge of {$120.00} from XXXX because I was told in XXXX 2016 that I no longer owed them the money and that the account was taken care of. Please see my case below. On XXXX XXXX, 2016 my husband and I asked our credit to be pulled to purchase our first home together and I was shocked to find out that there is a mark on my credit from Transworld Systems. After much research on XXXX XXXX, 2016 I found out that the original creditor is XXXX. First, let me state that I have not received any notice from XXXX or Transworld regarding a delinquency resulting in reporting to the credit agency. As I am sure you are aware that your company is required by law to submit in writing a letter to me letting me know that you will be adding a delinquent record to my credit report. This letter was never sent or received. After much more digging I found out that this XXXX bill of {$120.00} was taken care of in XXXX 2016. In XXXX I spoke with XXXX XXXX and after much back and forth told me I did not owe anything further and I left it at that. Since then I have received nothing from XXXX that is until finding out that Transworld has put a delinquency on my credit. I have since done the following to correct this action and have not received help from any party : XXXX/XXXX/16, I called Transworld and spoke with XXXX XXXX with questions regarding this account, I was referred to speak with XXXX to discuss the account. I called XXXX and spoke with XXXX who told me to call XXXX XXXX XXXX, which was the provider that gave me the knee scooter. I called and spoke with XXXX XXXX from XXXX XXXX XXXX and he informed me that I do not owe any money to XXXX ( please see the enclosed letter ). XXXX/XXXX/16, I called XXXX back and asked to speak with a supervisor, after 45 minutes on hold I finally spoke with XXXX XXXX who informed me that I would not owe XXXX money that they billed my insurance and it was denied and that I owe XXXX. I explained to XXXX about my experience in XXXX and he told me that was not noted in the account. I also asked for him to send me the information proving that I owe the funds ; he told me they billed my insurance and that the insurance will have record. XXXX/XXXX/16 I called my insurance XXXX and spoke with XXXX and XXXX in XXXX separate calls, they XXXX informed me that XXXX never made a claim for a crutch substitute. After hanging up the phone with XXXX I called XXXX back and spoke with XXXX who said I could not speak with anyone other than XXXX XXXX even though I requested to speak with someone higher than XXXX, XXXX put in a ticket for a manager to call me back within XXXX48 hours. I called Transworld back and asked for a manager and after much hold time I got on the phone with XXXX XXXX and at which time was informed that my account is under dispute and that I can not discuss my account. I asked for XXXX and me to call XXXX and sort it all out, as I noted this credit mark is prohibiting me from purchasing a home. XXXX informed me that we could not do that and that I had XXXX48 hours before they had to reply. XXXX/XXXX/16 I called XXXX and spoke with XXXX XXXX who informed me that there is nothing they can do to take this off of my credit and that he will have to speak with his supervisor and they will call me back. XXXX/XXXX/16 I called and asked for XXXX XXXX to discuss my account and have been informed by XXXX XXXX that I must submit a letter in dispute and that until XXXX replies to Transworld there is nothing that they can do to help me. I can call back and speak with XXXX XXXX in a few hours as he is on break.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-22

Valrico, FL

Communication tactics

Debt collection: Non-federal student loan

Called after sent written cease of comm
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-22

Baton Rouge, LA

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-22

Centreville, VA

Cont'd attempts collect debt not owed

Debt collection: Auto

Debt is not mine
Complaint: On XXXX/XXXX/2015, my vehicle was rear ended at a red light in XXXX County, XXXX. The driver admitted he was at fault and his insurance company provided me a rental car via his policy coverage. Before the settlement of damages from my vehicle were paid to me ; my car was deemed a total loss, the rental car company reported the vehicle stolen. XXXX XXXX a Car ; is the rental agency. Also known as XXXX XXXX. They reported the car stolen on XXXX/XXXX/2015 and Never informed me of course. On XXXX/XXXX/2015 on my way from a job interview in XXXX XXXX, MD ; I was detained by the XXXX XXXX Police Department for alledgely Grand Thief Auto. I surrender the vehicle, along with XXXX sets of key and the temporary registration ; naturally the temporary registration was in my name. The vehicle was in perfect condition at the time of my detainment and later arrest. All the Court proceeding were XXXX XXXX in regards to the friviloious stolen vehicle charges. Apparently once the XXXX XXXX Police took possesion of the vehicle they not only stole out of the vehicle my {$1000.00} XXXX sports jacket I wore to my earlier job interview ; they cause {$340.00} damages to the rental vehicle. Thus XXXX Damage Recovery Unit-XXXX XXXX, MO XXXX has turned this case over to Transworld Systems , INC, XXXX. # XXXX XXXX XXXX XXXX. I have sent two written correspondences requesting to dispute the non valid {$340.00} fee because I do Not work for the XXXX XXXX Police department and can Not be held responsible from their dishonest and apparently criminal actions. This harrassement must stop and I would appreciate if your agency could get involved to stop this non valid attempted debt collection. Not only was I injured, my vehicle destroyed to no fault of mine, Court proceedings and now harrassement of a debt I do Not owe.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-22

Houston, TX

False statements or representation

Debt collection: Other (i.e. phone, health club, etc.)

Attempted to collect wrong amount
Company Response: Closed with explanation

Disputed: No Timely Response