TRANSWORLD SYSTEMS INC

2017-03-06

Tampa, FL

Delinquent account

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2017-03-06

Akron, OH

Disclosure verification of debt

Debt collection: Non-federal student loan

Not given enough info to verify debt
Complaint: I filed a complaint and received my response. In it included only XXXX photo verification of a returned cash check of the loans they claim they owe. There are XXXX total loans. I would like to know why I only received a photo of XXXX of the cashed returned checks on the loans. I would like to receive the other XXXX to verify that this is legitimate. I dont understand why they would not include all XXXX to begin with. I am very concerned that all of these loans are not legit and that I never cashed the checks for them in the first place.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2017-03-04

Walnut Spgs, TX

False statements or representation

Debt collection: Other (i.e. phone, health club, etc.)

Attempted to collect wrong amount
Company Response: Closed with explanation

Disputed: No Timely Response

2017-03-04

San Jacinto, CA

Disclosure verification of debt

Debt collection: I do not know

Not given enough info to verify debt
Complaint: XXXX with Transworld Systems Inc. called and left message regarding a debt they feel belongs to someone with a name similar to mine. I returned XXXX 's call and spoke with XXXX. XXXX never voluntarily disclosed that we were speaking on a recorded line. I had to ask twice before she told me that call was recorded. I provided XXXX the file number and she wanted me to self identify with personal data. I demanded Transworld Systems Inc . Cease and Desist with emphasis that we were speaking on their recorded line. She was not willing to honor my demand because I refused to self identify in order to verify my personal information, proving I was the person in question. I asked her to tell me what information she had and I would verify hers. XXXX refused to cooperate. I demanded that she contact me in writing.. As I felt completely suspicious of potential fraud. I asked her to mail me documents which her organization has that created said debt. XXXX told be that was not possible because they could not verify my identity. I am not aware of the matter in question. I need a signed promissory note with my signature to prove they have legal standing to contact me regarding this matter. In addition, I filled Bankruptcy, therefore Transworld Systems Inc. needs to contact my attorney. XXXX, Attorney at Law in XXXX, CA. to discuss this matter. Again, this matter causes me great anxiety being that the representatives of Transworld Systems XXXX Inc. are called me randomly without concrete proof they 're calling the debtor of interest. has called me out of the blue despite a bankruptcy, and they have an expectation for me to provide them with personal information that puts my identity in unknown hands. They 've contacted me on a recorded line without revealing the call was being recorded ( proof of this lack of disclosure available upon request. ). collector has grossly violated my rights under the Fair Debt Collections Act. I do not know why this entity has contacted me. I do not have any business with them. They do not have permission to contact me. This was an unwelcomed/unsolicited call.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2017-03-02

Hon, HI

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not disclosed as an attempt to collect
Company Response: Closed with explanation

Disputed: No Timely Response

2017-03-02

Tampa, FL

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2017-03-02

Homestead, FL

False statements or representation

Debt collection: Medical

Attempted to collect wrong amount
Company Response: Closed with explanation

Disputed: No Timely Response

2017-03-02

Wayland, MI

Can't repay my loan

Student loan: Federal student loan servicing

Can't decrease my monthly payments
Company Response: Closed with explanation

Disputed: No Timely Response

2017-03-02

Addicks Barker, TX

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: Yes Timely Response

2017-03-02

Bowie, MD

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2017-03-02

Key Biscayne, FL

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Right to dispute notice not received
Complaint: Did not receive notice of right to dispute. I have a dispute with a pressure cleaning company who damaged my house paint by using chlorine. I intend to sue them. Debt collector should have given me a notice and right to dispute prior to attempting to collect debt.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-03-01

Crown Point, IN

False statements or representation

Debt collection: Other (i.e. phone, health club, etc.)

Indicated committed crime not paying
Company Response: Closed with explanation

Disputed: No Timely Response

2017-03-01

Vernon Hill, VA

Dealing with my lender or servicer

Student loan: Federal student loan servicing

Trouble with how payments are handled
Company Response: Closed with explanation

Disputed: No Timely Response

2017-02-28

Reeds, MO

False statements or representation

Debt collection: Medical

Attempted to collect wrong amount
Company Response: Closed with explanation

Disputed: No Timely Response

2017-02-27

Albuquerque, NM

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2017-02-27

NH

Disclosure verification of debt

Debt collection: Medical

Right to dispute notice not received
Complaint: My debt is from an emergency room visit that occurred after my health insurance had expired. long story short the doctor that " treated '' me failed to do a XXXX associated with the condition and symptoms i was exhibiting and i was admitted to the hospital with XXXX in the weeks following. I was hospitalized and XXXX for quite some time. The bill in question was unchecked and thus went into collections, however i was never notified of this. I have never received any correspondence through mail, email nor received any phone calls regarding my debt being placed into collections with Transworld Systems. The only reason i ever became aware of it being in collections was seeing it appear in my credit report. Since discovering it i have had it disputed and removed from my credit report only to have it reappear a few weeks later. I disputed it again and this time it was not removed. it was after this i received my first and only contact from Transworld Systems which was a letter attempting to validate the collection. In the letter it provides a website of theirs to use in an effort to resolve the issue. The website however requires registration to gain access. And registration is only possible with a registration code that is supposed to be provided prior to being directed to the website. Which was never provided to me. There is a phone number listed to contact as well which i have attempted to call NUMEROUS times however no representative has ever answered. A prompt plays and asks you to hold until a representative is available however after roughly 3 minutes and 30 seconds the prompt replays and at 3 minutes and 54 seconds the line disconnects. Every single time. The situation is asinine and i want to resolve it as my credit is being severely ruined by these shenanigans and with no way to communicate it is infuriating and incredibly unfair. I researched this company and from what i have read i am far from the first person to be taken advantage of by them. An outstanding number of reviews and testimonials were incredibly negative and if they are true Transworld Systems should be subject to legal action.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2017-02-27

Dallas, TX

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Complaint: This debt per my insurance company was not submitted. I have asked the doctors office multiple times to submit it to the correct insurance company for payment. They refuse to work with me. They refused to allow me to text them a copy of the insurance card. They do not have secured email to send the insurance card to. XXXX XXXX is the contact at XXXX XXXX XXXX and has refused to handle this situation in a professional manner. She has threaten to turn me to collections knowing very well that I have XXXX XXXX XXXX that will pay this in full and I would only owe a {$25.00} co-pay and yet she refuses to allow for a secure way for me to provide the information to her to resolve it. I work onsite with clients in various time zones and ca n't do " old school phone calls '' - they wo n't provide a portal and/or a texting ability to ensure I can securely send the information at a time outside of my normal working hours. They are on the verge of fraud for turning this to collections without processing to the insurance company that I have requested. My husband had me on his policy until end of XXXX 2016 and my insurance started on XXXX XXXX, 2016 so they were to either claim to his first mine secondary and/or determine what was going to pay out the best - mine policy was better and would only be a {$25.00} copay. My feeling is that they are having to write off more with my insurance policy thus trying to use only my husbands policy so they can ask for more out of pocket from me - this is on the verge of fraud and not in the best interest of the customer.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2017-02-27

Cocoa, FL

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Complaint: In XXXX XXXX I received a statement from my XXXX XXXX card showing a charge of {$72.00} by XXXX in XXXX XXXX ( this credit card was on file with XXXX ). I disputed the charge because it was not mine and XXXX XXXX credited my account. Later the same month XXXX XXXX sent me 2 letters, one stating they had contacted XXXX and the other stating they 'd yet to hear back from XXXX regarding the situation ; pending no followup from XXXX, I could consider the matter closed as of XXXX XXXX, XXXX. However, in XXXX I received a " Past Due '' invoice directly from XXXX for the same charge. I called XXXX on XXXX XXXX, spoke with a woman named XXXX, was able to get details regarding the charge and told her why I was disputing it ( I live in XXXX, the delivery charged to my account was out of XXXX, and the delivery was to XXXX ), and she credited my account and closed it. In XXXX XXXX I got a demand letter from XXXX stating my balance was past due! Despite it was supposedly closed in XXXX! On XXXX XXXX I called XXXX, spoke with a woman named XXXX in the Fraud Department, explained the circumstance, and she opened a case ( # XXXX ). I got a phone call from her on XXXX XXXX letting me know she had seen a scan of the delivery receipt in question ( where I was mistakenly billed ), that it was a billing error ( incorrect XXXX account number entered by clerk ), that it was not fraud but a mistake by XXXX, and the case was closed. Suddenly in XXXX XXXX I got a nasty " Statement of Recovery Enforcement '' from XXXX XXXX XXXX ( account # XXXX ) on behalf of XXXX, regarding the same charge and balance, despite it had supposedly been taken care of twice already!! I emailed XXXX 's collections department, explaining the situation ( again ), on XXXX XXXX. I then received a letter ( dated XXXX XXXX ) from XXXX XXXX ( not XXXX ) stating they were ceasing collection efforts. I was away on a business trip with my husband from XX/XX/XXXX-XX/XX/XXXX, and at XXXX point, when I called our home to check voicemail messages, there were a few voicemails from another collection agency in XX/XX/XXXX ( I do n't remember the name of the agency, nor do I have the number of the agent on my case ). I did call the number twice and left voicemails ( I did not write down the name of the individual because I could n't understand the name ), although in my 2nd voicemail I briefly explained the situation and that they need to contact XXXX because it was taken care of. I never received another call and assumed this was ( again ) resolved. Then on Thursday, XXXX XXXX, XXXX, I suddenly received a " Seriously Past Due '' invoice from Transworld Systems Inc XXXX file # XXXX ) regarding the same XXXX charge from XXXX XXXX!! Supposedly this had been taken care of three times, presumably four ( when I did n't received a return call in XX/XX/XXXX ) and now past-due charges have been applied, totaling a balance of {$82.00} ( {$72.00} + {$10.00} )! I am at my wit 's end!! I have contacted everybody I should have to get this resolved, and now I have another company harassing me!! I do n't know what else to do but report XXXX, XXXX XXXX XXXX, and Transworld Systems for constantly contacting and harassing me, for a mistake XXXX made, when I 've made multiple attempts to resolve XXXX 's mistake and had supposedly had it taken care of multiple times!
Company Response: Closed with explanation

Disputed: No Timely Response

2017-02-26

Dunlap Lake, IL

Improper contact or sharing of info

Debt collection: I do not know

Talked to a third party about my debt
Company Response: Closed with explanation

Disputed: No Timely Response

2017-02-25

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Complaint: Reporting debt owed with a new open date when in fact the Debt is owed is from 2011.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-02-24

Grand Prairie, TX

Disclosure verification of debt

Debt collection: I do not know

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2017-02-24

Cutler Bay, FL

Dealing with my lender or servicer

Student loan: Non-federal student loan

Having problems with customer service
Complaint: I called University Accounting Services trying to re-establish a payment plan ( XXXX ) for my student loan for " XXXX '' They advise me to call XXXX @ XXXX for them to advise me that my account is XXXX XXXX and they ca n't give me any information to contact XXXX by mail because they do n't even have a phone number for " XXXX '' them self
Company Response: Closed with explanation

Disputed: No Timely Response

2017-02-24

Penn Yan, NY

Cont'd attempts collect debt not owed

Debt collection: Credit card

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2017-02-24

Urb El Pilar, PR

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: Yes Timely Response

2017-02-24

Dell Rapids, SD

Communication tactics

Debt collection: Federal student loan

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response