ONLINE Information Services, Inc.

2017-01-21

Bronx, NY

False statements or representation

Debt collection: Medical

Attempted to collect wrong amount
Complaint: My insure pay oh ready the full amount ....!!!
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2017-01-10

Newark, NJ

Communication tactics

Debt collection: Medical

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2017-01-09

Las Vegas, NV

Disclosure verification of debt

Debt collection: I do not know

Not given enough info to verify debt
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2017-01-05

New Port Richey, FL

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not disclosed as an attempt to collect
Company Response: Closed with explanation

Disputed: No Timely Response

2017-01-02

Deltona, FL

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2016-12-30

Disclosure verification of debt

Debt collection: I do not know

Right to dispute notice not received
Company Response: Closed with explanation

Disputed: No Timely Response

2016-12-28

Brooklyn, NY

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2016-12-21

Ernul, NC

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2016-12-20

Raeford, NC

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not disclosed as an attempt to collect
Company Response: Closed with explanation

Disputed: No Timely Response

2016-12-19

Flushing, NY

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2016-12-15

Pinellas Park, FL

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2016-12-13

Lewiston, NY

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Complaint: agency posted against my credit report with no prior attempts at contact. Reported against XXXX different bureaus using XXXX different names " ONLINE COLLECTIONS XXXX '', XXXX and " ONLINE IN XXXX '', XXXX. They reference an original creditor, " XXXX XXXX XXXX '', with an account open date " XX/XX/XXXX '' and last reported date " XX/XX/XXXX ''. I have not lived in Florida since XXXX. After disputing the claims against my credit report, one of them dropped off on XX/XX/XXXX, 7 days after I filed the dispute. The agency then proceeded to re-post the same thing against my report again, today on XX/XX/XXXX. While it 's possible that " XXXX '' may have sent " bad data '' to this agency or someone may have used my information to open this account, that is all irrelevant as they have violated the law by failing to contact me, in writing before making any claims against my credit report.
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2016-12-10

Jersey City, NJ

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-12-08

Three Bridges, NJ

Communication tactics

Debt collection: Medical

Frequent or repeated calls
Complaint: I paid off my medical collection, what I got because some person in medical ofgice did mistake. I got the bill. I cslled up to original collector, find out more about this bill. Lady at ofgice, said, sorry it was mistake, you are fine. Font have to pay anything. So I did not. After months I got letter from collection company! Iagreed pay. What I did, they promised re.ove the collection from report, and it not really happened. They removed it from XXXX but not from all credit analysis companies. I called again, no answer, they never called back.
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2016-12-01

Brooklyn, NY

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-11-30

Cheat Lake, WV

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2016-11-30

Newark, NJ

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Complaint: on XXXX/XXXX/2016, I mailed a debt validation letter to Online Collections in regards to a alleged debt with XXXX XXXX XXXX Account # XXXX that I DO NOT OWE! Online Collections failed to verify the debt, refused to answer the stipulated question in my debt validation letter and in return, mailed me a XXXX-page single line statement that list the name of the doctor and a charge of {$77.00}, THIS IS NOT A VALIDATION OF THE ALLEGED DEBT!
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-11-29

Three Bridges, NJ

False statements or representation

Debt collection: Medical

Attempted to collect wrong amount
Complaint: Online Collections XXXX, XXXX, XXXX XXXX, telephone number ( XXXX ) XXXX are attempting to collect debt of {$16.00} from their client XXXX XXXX XXXX when I am paying my bills to XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, XXXX XXXX, telephone number XXXX. Also all my XXXX XXXX XXXX XXXX are under XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX, XXXX, CN XXXX, XXXX, XXXX XXXX, telephone number XXXX.
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2016-11-18

Orange Park, FL

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2016-11-16

Audubon, PA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-11-16

NC

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Complaint: I sent the following letter to XXXX. on XX/XX/XXXX, when I found the charges in collection on my credit reports. To whom it may concern, 1. On XX/XX/XXXX I spoke first a representative XXXX at XXXX and requested cancellation of the account effective XX/XX/XXXX. 1.1. She stated that I had to speak to XXXX to cancel the account. I spoke to XXXX, providing the same information, and was asked to fax the request to cancel the service. 1.2. I then faxed the request to the number I was given XXXX and formally requested cancellation of the account effective XX/XX/XXXX. 1.3. Since XXXX Company had official ownership of the home by the court any charges billable after the date of XX/XX/XXXX need to be removed from our account. 1.4. I requested a final bill be sent to my daughters address in XXXX. Fl. No final bill was ever received from your organization. 2. Unsure of true amount owing I paid {$99.00} on-line on XX/XX/XXXX in an effort to satisfy our debt up to XX/XX/XXXX. Sincerely, After receiving this letter the collection notice was removed from my credit report. As of this month both XXXX and XXXX are both reporting the charge of {$320.00} in Collection again. I have been dealing with this issue since XXXX. What can be done to have it removed preminantly?
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-11-11

FL

Incorrect information on credit report

Credit reporting:

Information is not mine
Complaint: XXXX continues to place a collection account on my credit report. I have disputed this several times and they have previously removed, only to insert it back on my report again. The account is something regarding " online information services '' to which i have never had an account.
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2016-11-10

Lexington, NC

Disclosure verification of debt

Debt collection: Medical

Right to dispute notice not received
Complaint: Despite requests for validation of the amount of the debt collector is trying to collect, the debt collector does not respond to my request for validation. Below the letter I have sent the debt collector : " In previous occasions I have requested a validation of the amounts you 're trying to collect, which are thee accounts amounting to {$380.00}. I do not recognize these accounts and I do n't have an account with your client. In accordance with the FDCPA, I am requesting a validation of the alleged debt as follows : Please provide a copy of the following documents : 1. A copy of the agreement with your client that authorizes you to collect this alleged debt. 2. A copy of the agreement that bears my signature I allegedly promised to pay the original creditor the claimed amount. 3. Complete payment history and equipment return credits for this account to prove that the amount you wish to collect is accurate. 4. You license number issued by the North Carolina Department of Insurance that allows you to collect debts in this state. If you are unable to validate the amount claimed, with the information requested in items 1 to 4 above, or find out that the amount claimed is in error please proceed immediately to delete the account from your records. All information requested must be provided. Any information provided to the CRA must be deleted too. Failure to properly validate the debt will result in a complaint filed with the FCPB and, the NC Insurance Department and/or filing a lawsuit in Federal Court. ''
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-11-02

Seymour, TN

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2016-10-28

Jacksonville, FL

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Complaint: The offices of XXXX XXXX XXXX XXXX sold and unpaid balance to multiple collection agencies and I have to pay multiple times to protect or try to repair my credit, this resulting on lowering my credit score and limiting my abilities to obtain credit to buy a house.
Company Response: Closed with explanation

Disputed: No Timely Response