NAVY FEDERAL CREDIT UNION

Consumer Complaints

There are over 5340 complaints on file for NAVY FEDERAL CREDIT UNION. Dated between 2019-12-16 and 2011-12-05.

Complaints Page 195

2013-12-16

Carson City, NV

Identity theft / Fraud / Embezzlement

Credit card:


Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-12

Edgewood, WA

Deposits and withdrawals

Bank account or service: Checking account


Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-06

Cheverly, MD

Account opening, closing, or management

Bank account or service: Checking account


Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-12-06

Lithia Spgs, GA

Deposits and withdrawals

Bank account or service: Checking account


Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-05

Bowie, MD

Deposits and withdrawals

Bank account or service: Savings account


Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-05

Jupiter, FL

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt resulted from identity theft
Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-03

Centerville Branch, GA

Managing the loan or lease

Consumer Loan: Vehicle loan


Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-12-03

Radcliff, KY

Managing the loan or lease

Consumer Loan: Vehicle loan


Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-12-02

San Antonio, TX

Account terms and changes

Consumer Loan: Personal line of credit


Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-12-02

Fort Washington, MD

Application, originator, mortgage broker

Mortgage: Conventional fixed mortgage


Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-01

Virginia Bch, VA

Customer service / Customer relations

Credit card:


Company Response: Closed

Disputed: No Timely Response

2013-11-29

City Industry, CA

Closing/Cancelling account

Credit card:


Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-29

Virginia Bch, VA

Cont'd attempts collect debt not owed

Debt collection: Auto

Debt was paid
Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-11-26

Bowie, MD

Improper contact or sharing of info

Debt collection: Credit card

Talked to a third party about my debt
Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-26

Kissimmee, FL

Deposits and withdrawals

Bank account or service: Checking account


Company Response: Closed

Disputed: No Timely Response

2013-11-25

Fairfax, VA

Managing the loan or lease

Consumer Loan: Vehicle loan


Company Response: Closed

Disputed: Yes Timely Response

2013-11-22

Bellamy, VA

Application, originator, mortgage broker

Mortgage: Conventional fixed mortgage


Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-21

San Diego, CA

Deposits and withdrawals

Bank account or service: Checking account


Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-21

Columbia, MD

Making/receiving payments, sending money

Bank account or service: Checking account


Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-20

Aurora, CO

Account opening, closing, or management

Bank account or service: Other bank product/service


Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-19

Kissimmee, FL

Account opening, closing, or management

Bank account or service: Checking account


Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-18

Salton City, CA

Account opening, closing, or management

Bank account or service: Checking account


Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-18

Eastamptn Twp, NJ

Loan servicing, payments, escrow account

Mortgage: Other mortgage


Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-11-15

Cedar Hill, TX

Closing/Cancelling account

Credit card:


Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-14

Fort Lauderdale, FL

Problems when you are unable to pay

Consumer Loan: Vehicle loan


Company Response: Closed with non-monetary relief

Disputed: No Timely Response


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