NATIONSTAR MORTGAGE

Consumer Complaints

There are over 21508 complaints on file for NATIONSTAR MORTGAGE. Dated between 2019-12-11 and 2012-03-15.

Complaints Page 60

2019-02-26

NV

Trouble during payment process

Mortgage: Other type of mortgage


Company Response: Closed with explanation

Timely Response

2019-02-26

Doral, FL

Struggling to pay mortgage

Mortgage: Other type of mortgage


Company Response: Closed with explanation

Timely Response

2019-02-26

Trouble during payment process

Mortgage: Conventional home mortgage


Company Response: Closed with explanation

Timely Response

2019-02-26

MO

Problem with a credit reporting company's investigation into an existing problem

Mortgage: VA mortgage


Complaint: As a veteran, I feel XXXX XXXX XXXX is no help to us veterans on VA loans programs. After a bad car accident and a huge stack of medical bills, we completed our application and was granted a VA Forbearance program. Under the program we were not suppose to be charged late fees, or any late payments reported to the credit bureau. We successfully completed the special VA Forbearance program only for XXXX XXXX XXXX to ruin our credit by reporting late payments to the credit bureau which was not part of the forbearance program. We even offered to make partial payments during the special forbearance program and all were refused. We notified them many times that we were making arrangements to bring the loan current and they refused to waive their late payment charges and took rapid action to foreclose on our property. They processed a rapid foreclosure even after notifying them that we would be bringing the loan current. They rushed into foreclosure without any discussion with us and the first time we knew about it was when the county notified us of the date. We finally convinced them to take our payment to bring the loan current only for them to later sell our mortgage to XXXX XXXX XXXX dba Mr. Cooper probably to avoid the headaches and press about their underhanded process. We sincerely hope that no one else is treated this way by XXXX XXXX XXXX or any other lender.
Company Response: Closed with explanation

Timely Response

2019-02-26

Jonesboro, GA

Applying for a mortgage

Mortgage: Other type of mortgage


Company Response: Closed with explanation

Timely Response

2019-02-26

Sarasota, FL

Trouble during payment process

Mortgage: FHA mortgage


Complaint: **XXXX XXXXCONSPIRACY TO DEFRAUD CONSUMERS/U.S. GOVERNMENT***A NOTE FOR THE CFPB PLEASE SEE EXHIBIT X IN THIS FILING XXXX XXXX HAS REPEATEDLY LIED TO YOU ABOUT BEING AN UNAUTHORIZED 3RD PARTY*** CASE SUMMARY IN XX/XX/XXXX XXXX AND XXXX XXXX WERE VICTIMS OF A CONSPIRACY TO COMMIT PREDATORY LENDING AND NUMEROUS INTENTIONAL ACTS TO DEFRAUD SENIOR CITIZENS IN FLORIDA. THIS WAS NO ACCIDENT. IT WAS SYSTEMIC, DOCUMENTED AND PROVEN AS YOU WILL SEE. ***WE BEGIN WITH THE LOAN ORIGINATION FRAUD, WE HAVE LOAN FRAUD ON ALL DOCS AND ALL DISCLOSURES IN VIOLATION OF FLORIDA CONSUMER LAW. THE ENTIRE SALES PITCH IS MAIL FRAUD ( EXHIBIT K ) AND THE ENTIRE TRANSACTION VIOLATES THE TRUTH IN LENDING ACT, IF A LOAN IS NOT PROPERLY DISCLOSED ( SEE EXHIBIT C, D, G, I ), IT MUST BE CORRECTED WITHIN 30 DAYS AND SIGNED BY ALL PARTIES. THIS WAS NEVER DONE ... XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, AND XXXX XXXX ALL CONFIRMED THE FRAUD BUT REFUSED TO COMPLY WITH STATE AND FEDERAL LAWS. *** IF ANY OF THIS WAS AN ACCIDENT IT WOULD HAVE BEEN CORRECTED AND APOLOGIES WOULD HAVE BEEN OFFERED IN ADDITION TO A CANCELLED LOAN AND A FREE AND CLEAR TITLE ... JUST THE OPPOSITE HAPPENED. THE PAYMENT FOR THIS ELDERLY COUPLE DOUBLED SEVERAL TIMES AS A DIRECT RESULT OF LOAN FRAUD. THEY STOLE {$1500.00} FROM THE ESCROW ACCOUNT WITHOUT AUTHORIZATION ( SEE EXHIBIT D ), THEY ALSO PRETENDED TO CORRECT THE LOAN BUT FORECLOSED ON THE ELDERLY COUPLE. THEY ARE STILL TRYING TO COLLECT ATTORNEY AND SERVICE FEES FOR THE FORECLOSURE BUT THEY COMMIT MAIL FRAUD ONCE AGAIN BY LISTING THEM AS LATE FEES BILLED ON ONE DAY BUT THEY ARE CLEARLY LABELED " LEGAL FEES '' UNDER LENDER PAID EXPENSES ON THE SAME STATEMENT ( EXHIBIT V ) TO COLLECT THESE ILLEGAL FEES THEY USED WIRE FRAUD AND COLLECTED PRINCIPAL WITHOUT PROPER CREDIT 3 DIFFERENT TIMES. THIS ELDERLY COUPLE MADE 3 HOUSE PAYMENTS AT ONCE, CONFIRMED ON THE PHONE WITH XXXX XXXX AT CORPORATE OFFICE ... AND THEY WERE STOLEN 3 DIFFERENT TIMES. REQUESTS FOR COPIES OF THE PHONE CALLS WERE DENIED, THEY SAID WE HAD TO SUBPEONA THEM, BUT WE STILL HAVE WRITTEN PROOF SEE EXHIBIT P. XXXX XXXX XXXX CLAIMS TO HAVE DONE THE LOAN CORRECTLY BUT THEIR DOCUMENTS ALSO SHOW THE MISSING INSURANCE AT LOAN DISCLOSURE ( SEE EXHIBIT J ). WIND INSURANCE WAS LEFT OFF THE LOAN BUT THEY CLEARLY HAVE A COPY, SEE EXHIBIT W ... THE SENIOR CITIZENS PAID XXXX XXXX AND XXXX XXXX THOUSANDS OF DOLLARS TO GET RIPPED OFF BY THIS GROUP COLLECTIVELY. THEY FINISH THE SCAM BY COLLECTING THE PRIMARY MORTGAGE INSURANCE AND SELLING THE HOME THEY ILLEGALLY FORECLOSED ON. NATIONSTAR 'S XXXX XXXX IS CURRENTLY ENGAGED IN WIRE FRAUD FOR XXXX XXXX. HE IS A NATIONSTAR EMPLOYEE CLAIMING TO BE A VICE PRESIDENT WITH XXXX. NATIONSTAR HAS AN F RATING WITH THE XXXX XXXX XXXX AND OVER 20,000 CFPB COMPLAINTS. ATTACHMENTS ... EXHIBITS ARE IN PDF FORM AND LISTED BY NAME ... EXHIBIT/PDF A/B ... ILLEGAL FORECLOSURE ... EXHIBIT C, TURTH IN LENDING ACT VIOLATION ... EXHIBIT D,,, NATIONSTAR CONFIRMING ALL ILLEGAL ACTS BUT REFUSING TO COMPLY WITH VICTIM 'S RIGHT TO IMMEDIATE LOAN CANCELLATION, SIGNED BY XXXX XXXX ... EXHIBIT ... VIOLATION OF CONSURE LAW/TRUTH IN LENDING ACT ... EXHIBIT F, VICTIMS ... EXHIBIT G, TRUTH IN LENDING ACT VIOLATION.. EXHIBIT H, CONTACT INFO FOR UNRESPONSIVE TITLE CO ... EXHIBIT I, TRUTH IN LENDING ACT VIOLATION ... EXHIBIT J, XXXX XXXX GOOD FAITH ESTIMATE FRAUD/TRUTH IN LENDING ACT VIOLATION ... EXHIBIT K, MAIL FRAUD, XXXX ... EXHIBIT L, TRUTH IN LENDING ACT VIOLATION XXXX XXXX ... EXHIBIT M, NATIONSTAR CONFIRMING THE CONSUMERS WERE VICTIMS OF PREDATORY LENDING AND FRAUD BUT REFUSING TO COMPLY..EXHIBIT N ... TRUTH IN LENDING VIOLATION XXXX ... EXHIBIT O,XX/XX/XXXX, NATIONSTAR CONFIRMS CRIMES BUT REFUSES TO COMPLY AND CONTINUES TO COLLECT ILLEGALLY ... EXHIBIT P, VICTIMS MADE 3 PAYMENTS BUT ONE WAS STOLEN TO PAY FOR LEGAL FEES THAT WERE ILLEGALLY ADDED ... FEES WERE ADDED LONG AGO WHEN THEY ALSO COMMITTED ANOTHER WIRE FRAUD, LYING TO CONSUMER ABOUT COMPLYING WITH RIGHT TO LOAN CSNCELLATION BUT SIMULTANEOUSLY FORECLOSING WITHOUT NOTICE.,, EXHIBIT Q, XXXX PARTICIPATING IN FINAL LOAN FRAUD ... EXHIBIT R, FRAUDUKENT GOOD FAITH ESTIMATE FROM XXXX ... EXHIBIT S, XXXXFRAUD ... EXHIBIT T, XXXX FRAUD EXHIBIT U, XXXX GOOD FAITH ESTIMATE FRAUD ... EXHIBIT V ... NATIONSTAR COLLECTING LEGAL FEES BUT ILLEGALLY BILLING THEM AS LATE FEES ... EXHIBIT W, WIND INSURANCE COPY ... THEY CLAIM THEY NEVER HAD IT .... THIS WAS THEIR COPY ... EXHIBIT X, FRAUDLENT HUD 1 AND FRAUDULENT FHA LOAN APPLICATION, TRUTH IN LENDING ACT VIOLATION.. XXXX XXXX ... EXHIBIT Y, REFUSAL TO COMPLY, CONSPIRACY TO DEFRAUD CONSUMER/FHA/U.S. GOV, XXXX XXXX ... EXHIBIT Z ... PROOF NATIONSTAR HAS BEEN FULLY AWARE OF THIS FRAUD SINCEXX/XX/XXXX/ PROOF OF XX/XX/XXXX STEALING ESCROW AND ILLEGALLY DOUBLING THE HOUSE PAYMENT
Company Response: Closed with explanation

Timely Response

2019-02-26

Niantic, CT

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Complaint: Servicer refuses to acknowledge a XXXX XXXX XXXX exempted assumption. Ability to repay or not has no bearing on XXXX assumption and XXXX or the servicer can not deny a XXXX assumption for ATR or creditworthiness. They are either unaware that their policy is illegal, not following their own procedures or purposely disregarding both. 12 CFR Part 1026 Regulation Z interpretation : " the creditors written acknowledgement of the successor as obligor is not subject to the Bureaus Ability-to-Repay Rule ( ATR Rule ), 1026.43, because such a transaction does not constitute an assumption as defined by Regulation Z 1026.20 ( b ) '' " Unless the change satisfies the definition of an assumption under 1026.20 ( b ), a change of obligors does not trigger the ATR requirements under 1026.43. " https : //www.federalregister.gov/documents/2014/07/17/2014-16780/application-of-regulation-zs-ability-to-repay-rule-to-certain-situations-involving
Company Response: Closed with explanation

Timely Response

2019-02-26

Aurora, UT

Struggling to pay mortgage

Mortgage: FHA mortgage


Complaint: I'm writing this complaint concerning a dispute and Forbearance that was denied, and no fault of mine, but the company that was handling it.My name is XXXX XXXX I have or had a loan with XXXX XXXX. XXXX XXXX contracted a company to due collections and other dealings pertaining to Mortgages. This companies name is XXXX. I was having a hardship back in XX/XX/XXXX. I contacted XXXX to explain my situation. XXXX at the time explained my options. One of the options was to do a forbearance. I agreed that this would be the best solution to my hardship. They said they would send out the paperwork, that I needed to fill out and return by the end of XXXX. I agreed to the terms and to the contract. After I sent it in, they sent back the approval, and the Forbearance would start on XX/XX/XXXXand end at the end of XXXX, and at that time I could decide to do a modification or refinance my loan. my payment would be for the amount of XXXX at the first of every month until XXXX. I called in the first payment and it was a check for the amount of XXXX. It was written from my church. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, and banked through XXXX XXXX XXXX XXXX XXXX XXXX. I was abler to get a confirmation that it was accepted. I then sent my second payment for the amount of XXXX. No problems. It wasn't until the end of XXXX that I received letter stating my forbearance was terminated due to a routing number. They stated that they must receive a letter from the bank confirming that the routing number had not changed. I called immediately to see what they were talking about. They could not give me any information except to dispute it and reapply for another forbearance. I sent a dispute a couple days latter to the fax number they given me to send my dispute. A couple weeks later I received the papers to do another forbearance. I then called weekly to follow up. I called weekly from XXXX to XXXX. I would call and they would tell me everything looks great XXXX XXXX not to worry that it is in the process and to call again in another week to follow up or find out the results. After numerous calls and frustration, I was able to get a answer, after demanding and waiting on the phone over 2 hours, the young lady came on and said sorry. She said she was sorry for both the forbearance and my dispute being turned down. I asked why and she couldn't give me a answer. In the dispute I sent a letter from the bank, a copy of the check, and all the other information to show that the routing number was good no changes and the check was good. XXXX never tried to put the check through, this is from the bank that covered the check XXXX XXXX XXXX. XXXX cancelled my forbearance without calling or notifying me, until almost 3 months later. I didn't have any idea that my forbearance was cancelled until months later, or that XXXX never tried to put the check through the bank. I was devastated and continued to do everything I could to work with XXXX and to show them this was not any of my fault. I spent 3 months waiting and calling continually every week to solve and get answers to this dilemma. All this time they were telling me not to worry, that it seemed to them it would go through. I even ask for supervisors and Managers to help or get involved. I only received from the customer service that a supervisor would go through all the calls and recordings and get back with me. I received nothing. In XXXX after I was told that the forbearance and the dispute was turned down, that if I couldn't come up with the arrearages that foreclosure would start. I was beside myself. My new wife couldn't handle it and we separated. we had to tell our children, they were devastated. I received a letter from XXXX, stating that they have sent it to a foreclosure attorney and I needed to contact them. The XXXX week of XXXX I receive another letter stating that XXXX is longer involved. That they sold or sent my loan to a new company called XXXX. It stated that the loan will be with XXXX starting XXXX and that I would need t contact them and not XXXX. I've contacted XXXX, I even did a modification. when I spoke to XXXX told them what has been going on, they stated that it did not matter, because I was now with them. I asked them about my modification and they stated it probably wont go through and I should try and sell as soon as I can. They also told me that I need to contact the attorneys involved. I ask the name and phone and it was the same foreclosure attorney as XXXX. There shouldn't be any reason why this is happening. If XXXX would of deposited the check, my forbearance would of never been cancelled. It doesn't make any sense why they didn't even try. and after knowing that there wasn't any problems they didn't do anything to help. and they got gave my loan to another company without resolving any of the issues. XXXX also wasted 3 to 4 months getting back with me or answering anything to do with the forbearance or dispute. They added late fees and added appraisal fees, added for a person to come to the home continuously to see if it was occupied by us, and I'm not sure but I also think that they charged to to the forbearance or redo the loan. They told me to hold off in making any payments until the issues were resolved. I don't understand why they keep me going on for months.why did it take months. why couldn't anyone give me any answer until months later. My family and I are devastated and don't understand why they would do this. Please investigate or help us in this serious matter. Thank you XXXX XXXX
Company Response: Closed with explanation

Timely Response

2019-02-26

Columbus, GA

Struggling to pay mortgage

Mortgage: FHA mortgage


Complaint: I am a service member in the XXXX XXXX on XXXX XXXX and I am writing this letter to explain in detail the history and circumstances leading to the current default on my mortgage. According to the last statement I received from you, I currently owe {$71000.00} and my Escrow Balance is $ -XXXX. In XX/XX/XXXX, I had a XXXX XXXX XXXX XXXX from XXXX XXXX to XXXX XXXX, CA which reduced our income by {$1500.00} per month while still under XXXX XXXX XXXX as our Mortgage lender. In XX/XX/XXXX, my mortgage was transferred XXXX XXXX and by that time, my family was struggling to make mortgage payments. Around the same time, a significant change in property taxes increased the monthly payment by approximately {$300.00} per month. The change was due to registration of STAR program which was not processed properly by the municipality. Ultimately this was corrected but not before adding to the financial burden my family was already experiencing. We continued to make partial payments while attempting to keep our default to no less than three months while exhausting most of our savings in the process. In XX/XX/XXXX, we were instructed XXXX to request for loan modification and to stop making payments until that process was finalized. We were then approved for a loan modification about three months later. Our trial payments were for three installments of {$2300.00} due in XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX. XXXX did not accept the final payment because it was not made on time and returned those funds to us. That put us right back to square and owing far more than 180 days in mortgage payments. We have not made a payments since. We made four attempts at Loan Modifications in XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and on XXXX XX/XX/XXXX in an effort to bring the account current. All of these were submitted and denied by XXXX 30 days after they were submitted. Each time, XXXX concluded that they were unable to reduce the mortgage amount and that I did not qualify for any of the modification options available. I am asking for an opportunity to make things right and restore my mortgage account back to current status and to remove this financial and emotional burden on my family. I am hoping that you can provide some options that will help me accomplish this.
Company Response: Closed with explanation

Timely Response

2019-02-25

Baltic, CT

Trouble during payment process

Mortgage: VA mortgage


Company Response: Company believes complaint is the result of an isolated error Closed with monetary relief

Timely Response

2019-02-25

Lk Buena Vis, FL

Struggling to pay mortgage

Mortgage: FHA mortgage


Complaint: nationstar dba mr. cooper has declined doing a hardship medical modification because we had one for same reason 12 months ago. they have been very uncoperatuve. dealing only with a call center person XXXX XXXX who says a lot of people have medicll issues. this mortgage is my wifes name she is recovering trying to from XXXX XXXX I am her husband of XXXX yrs XXXX vet and getting treated after you have paid mortgage for over 15 years. is wrong I had to quit work to take care of wife the judge state flordia said that was great. I need someone to contact natonstat you ony can fax these people you canot call. please help us wife in dr. XXXX hospital now.i
Company Response: Closed with explanation

Timely Response

2019-02-25

Orion Twp, MI

Trouble during payment process

Mortgage: Conventional home mortgage


Complaint: On XX/XX/XXXX2018 my husband and I purchased a home ( XXXX XXXX XXXX XXXX MI XXXX ) at closing the title company, XXXX XXXX XXXX, held {$3200.00} for the upcoming summer taxes that were due on the property after closing. XXXX XXXX received the bill and paid {$2100.00} and refunded us the balance that they held for the taxes due. Then our mortgage company, XXXX XXXX, also paid the city tax bill for {$2100.00} on XX/XX/XXXX2018. The City of XXXX received the 2nd check from XXXX XXXX for the taxes and refunded the money to a 3rd Party Service, XXXX XXXX ( check # XXXX on XXXX XXXX,2018 ). XXXX sent the refund check to Seterus Mortgage onXX/XX/XXXX2018. Seterus Mortgage credited the refund tax payment that my mortgage company XXXX XXXX paid on my belhalf to loan number XXXX and sent a refund check, this account belongs to the previous owner XXXX XXXX, who did not own the property when any of the checks were submitted on our behalf for the City taxes due. All money was paid from XXXX & XXXX XXXX and was not refunded to us as should have been.
Company Response: Closed with explanation

Timely Response

2019-02-25

Ridley Park, PA

Trouble during payment process

Mortgage: Conventional home mortgage


Complaint: I have an adjustable rate 1st mortgage with Nationstar ( AKA Mr. Cooper ). My rate is based on LIBOR plus 2.5 % margin. This can change once per year. The terms of my mortgage require the lender to give advanced written notice by delivery or 1st class mail of any any change in payment, which they failed to do. The lender raised my payment for XX/XX/2019 with no advance notice, in violation of the mortgage terms. I wrote several times to get resolved. they claimed they emailed me, which they did not, and provided no evidence of any kind of notice of a change in payment amount. Now they are delaying getting back to me saying they need to do more research. I would like this resolved as soon as possible.
Company Response: Closed with explanation

Timely Response

2019-02-25

Newark, NJ

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Complaint: Hello my name is XXXX XXXX and I reside at XXXX XXXX XXXX XXXX, NJ XXXX. I currently have a mortgage with XXXX and my loan # is XXXX I applied for a modification in XXXX. XXXX my mortgage lender sent the trial modification to the wrong attorney. During the process me and my current attorney couldnt figure out why we hadn't recieved a response from XXXX. Months later my attorney suggested that i file a Chapter XXXX. A few months after filing chapter XXXX we noticed that the payments that i was sending to XXXX was sent back to me and we were perplexed as to what was going on. Finally I ( not my attorney ) recieved a letter regarding Foreclosure. My attorney and I couldnt understand why. Later after calls back and forth with XXXX they told us that a modification was sent out and because I nor my attorney had not responded to the Modifcation Offer they put the house in Foreclosure. The Modification Trial was sent to the wrong attorney. My self and my attorney made several phones calls and I called XXXX and this is how i eventually found out that an offer was in fact sent in XXXX of XXXX. I asked XXXX could they send me a copy of what was sent out months ago regading the offer and when they finally sent me the letter i saw that it was address to the wrong attorney which explains why we never recieved the offer. My current attorney has been in contact with XXXX attorneys and we have explained to them over and over again that the original offer was never to sent to either of us. We are asking XXXX if they could resend the offer as I do not want to loose my home but to no avail. As of this day my attorney is still awaiting to hear back from XXXX attorneys. Last week a recieved a letter stating that my loan was sold to another lender. I am affraid that XXXX is not trying to help resolve this error that they made. If this offer was sent to the correct attorney in XX/XX/XXXX I would not be in this position as we speak and I would be a happy homeowner. All I am asking is that XXXX make this right because of their wrong and re-offer me the Modification Trial Offer and remove my home from Foreclosure status.
Company Response: Closed with explanation

Timely Response

2019-02-25

Belville, NC

Incorrect information on your report

Mortgage: FHA mortgage


Company Response: Closed with explanation

Timely Response

2019-02-24

Superstition Mtn, AZ

Trouble during payment process

Mortgage: Conventional home mortgage


Complaint: Mr Cooper AKA Nationstar is doing some kind of fraud regarding my transfer from XXXX XXXX back in XX/XX/XXXX since then I have had nothing but problems with Mr Cooper. Mr Cooper is trying to collect {$600.00} in additional taxes claiming I have a shortage on my impound account. So I did some digging to see what was going on with my account. What I found is that they keep saying I owe them money for taxes and insurance which I called my county assessor to see if my taxes went up and nope they did not and I also called my insurance company and got a print out of my policy and nothing changed with them at all. The total amount between taxes and insurance is roughly {$2500.00} which is already incorporated into my current payment now Mr cooper says I now owe {$3100.00} to {$3200.00} yearly and when questioned about the amount they tried to confuse me which I had my accountant listening to the conversation and he noticed that they were trying to make things up as they went and when questions about the amount nothing added up properly. I also found out that Nationstar had been sued 3 time in 6 months for not divulging critical information and collecting funds it shouldnt be. I have a link to a website that you can look into yourself and you can be the judge of whats going on but it seems Nationstar AKA Mr Cooper is back with the fraud ring they just got sued for but I suspect Im the newest victim to their game they play. To me they are being fraudulent and embezzling money. Please check the link below and youll get more information about my complaint. https : XXXX
Company Response: Closed with explanation

Timely Response

2019-02-24

Fairburn, GA

Trouble during payment process

Mortgage: Other type of mortgage


Complaint: I'm making this complaint for the return of my private mortgage insurance for which I have been paying to XXXX mortgage company from XXXX to XXXX in the amount of {$130.00} dollars a month my research indicates I am qualified and should be refunded
Company Response: Closed with explanation

Timely Response

2019-02-24

Cambridge, OH

Trouble during payment process

Mortgage: VA mortgage


Complaint: Greetings, Well, after 3 mouths the facts have not been answered on this matter. I have sent Nation Star Mortgage documents of all facts on this issue. The fact that you have not rebutted proof of claim point by point. I will now inform you I'm of the age of Majority, of sound mind and competent to testify. The fact of the matter is I signed a promissory note for value and Nation star Mortgage has accepted the note as Legal Tender. All Promissory notes are a tender of payment of a obligation to pay an instrument is made to a person entitled to enforce the instrument, the effect of tender is governed by principles of law applicable to tender of payment under a simple contract. The promissory note under Title 7 CODE OF FEDERAL REGULATIONS 1951.15- Return of paid-in-full or satisfied notes to borrower. The notes will be returned to the borrower after the payment in full or execute an appropriate affidavit regarding the lost notes. I have requesting a affidavit of truth requesting that you produce my wet ink note which has been dis-honored. Code of federal regulations 1901.503 Definitions. ( 1 ) - ( 19 ) insurance of notes and 1901.508 Servicing of insured notes outstanding with investors. The holder will endorse the insured note as follows : " Pay to the order of the United States of America. Without recourse ''. As the facts I have stated in our contract # XXXX Conditional Acceptance for the Value/Agreement/ Counter Offer to Acceptance of Offer. The Obligation 's of public debt of the United States of America is discharged though the banks. Nation star Mortgage Services has refused to answer my questions with detailed specific answers, we will presume that there is a concealment of material of facts and that the promissory note has been altered and stolen and that I provided the money that Nation star Mortgage claims have lent to me. If you claim that there is an agreement and a loan, then you must stop concealing material facts, answer my questions, and tell me if the promissory note was recorded as a loan from me to Nation Star or the Promissory note was stolen. According to my records, the promissory note was stolen or recorded as a loan from me to Nation Star and that Nation Star never paid one cent as adequate consideration to purchase the promissory note from me creating the economics similar to stealing, counterfeiting and swindling. I am now demanding that you either stop concealing material facts and answer my questions if you claim that there is an agreement or that you return the stolen promissory note. If you claim that the promissory note was a loan from me to Nation Star Mortgage, I demand that you immediately repay the loan by returning the promissory note and stop the damage to me. I am hereby offering to discharge the alleged debt provided that you give specific answers to my questions regarding the alleged debt and I will payoff or discharged the alleged debt using the same specie of funds or money or money equivalent that Nation Star Mortgage used to fund the alleged loan or similar instrument thus ending all liens and interests. One of the requirements of a negotiable instrument is that the instrument must be payable for a fixed amount of money. My question is, from your point of view according to your understanding of the agreement, is money deposited recorded as a bank asset or as a bank liability? Please list all forms of money or negotiable instruments you and Nation Star Mortgage are involved in, issuing the alleged loan, use as or like or as a substitute as money or credit used to fund checks or bank drafts. Specifically, did you or Nation Star Mortgage use my promissory as a bank asset which was offset by a bank liability? Specifically was my promissory note used to fund a check or bank draft? If my promissory note was used to fund a check, then I provided the money to fund the so called loan and you never lent me one cent of your money to purchase the note from me. Therefore, the economics are similar to stealing, counterfeiting and swindling against me, which I never agreed to and which is not part of the agreement. According to me if you used my promissory note to fund a check, you stole my promissory note or you recorded it as a loan from me to you and you still owe me money that you never lent me. Stealing changed the cost and the risk of the transaction. I want to know specifically did you intend to create the economics similar to stealing my promissory note as part of the agreement? Please answer yes or no. If you refuse to tell me, then we have fraud in the factum, which makes you no longer the holder in due course. No title passes with a theft. Since the promissory note is forged, and no good title passes with a forged document, you are not the holder. I demand that the stolen forged promissory note now be returned or you answer all of my questions in this notice and previous notices explaining the terms and conditions of the alleged agreement concerning the economics similar to stealing, counterfeiting and swindling. To be a holder in due course you must perform the following 3 deeds : 1. Purchase the promissory note from me. 2. Take the promissory note in good faith using honesty, absence of malice and the absence of design to defraud or seek an unconscionable advantage ( See XXXX XXXX XXXX for good faith ) and 3. Have no notice of any defenses against payment of other claims on the promissory note. Nation Star Mortgage agreed to the following general terms and conditions of the loan agreement : 1. Nation Star Mortgage must use their money or credit as adequate consideration to purchase the agreement from me to repay the loan. 2. Nation Star Mortgage involved in the alleged loan did not accept anything of value from me that would be used to fund a check or similar instrument in approximately the amount of the alleged loan. 3. Nation Star Mortgage must follow Generally accepted accounting principles as required by CPA audit opinions. 4. The intent of the agreement is the party who funded the loan is to be repaid the money. 5. All material facts are to be disclosed in the writing agreement.6. The holder must repay the loan in the same specie of money or credit or thing of value the financial institution involved in the loan used to fund the loan check or similar instrument, thus ending all interest and liens. 7. The loan transaction does not create the economics similar to stealing, counterfeiting and swindling. The agreement that I entered into has the above seven elements in it. According to the bookkeeping entries, Nation Star Mortgage breached all seven basic elements of the agreement and Nation Star Mortgage and then concealed material facts of the agreement. I am demanding adequate assurance of due performance that the above seven elements are part of the loan agreement or I demand that the Nation Star Mortgage return a XXXX loan balance. The question is Why you Can not produce the promissory note? Answer is because they are a bill of exchange, legal tender and used to discharge public debt. NOTICE OF MEMORANDUM OF LAW POINTS AND AUTHORITIES IN SUPPORT OF INTERNATIONAL BILL OF EXCHANGE Points and Authorities in Support of International Bills of Exchange or International Promissory Note Those who constitute an association nationwide of private, unincorporated persons engaged in the business of banking to issue notes against these obligations of the United States due them ; whose private property is at risk to collateralize the governments debt and currency, by legal definitions, a national banking association ; such notes, issued against these obligations of the United States to that part of the public debt due its Principals and Sureties are required by law to be accepted as legal tender of payment for all debts public and private, and are defined in law as obligations of the United States, on the same par and category with Federal reserve notes and other currency and legal tender obligations. RE : Item tendered for Discharge of Debt. TENDER OF DEBT BY THE PEOPLE i.e. the SURETY IS AN OBLIGATION OF THE U.S. TREASURY ( The instrument tendered to whomever, and negotiated to the United States Treasury for settlement, is an Obligation of THE UNITED STATES, under Title 18USC Sect.8, representing, as the definition provides, a certificate of indebtedness .drawn upon an authorized officer of the United States , ( in this instance the Secretary of the Treasury ) issued under an Act of Congress ( see : public law 73-10, HJR-192 of 1933, Title 31 USC 3123 and 31 USC 5103 ) and by treaty ( see : UNITED NATIONS CONVENTION ON INTERNATIONAL BILLS OF EXCHANGE AND INTERNATIONAL PROMISSORY NOTES ( UNCITRAL ) and the Universal Postal Union headquartered in XXXX, XXXX ) . TITLE 18 & gt ; PART I & gt ; CHAPTER 1 & gt ; Sec. 1. & gt ; Sec. 8. Sec. 8. Obligation or other security of the United States defined The term obligation or other security of the United States includes all bonds, certificates of indebtedness, national bank currency, Federal Reserve notes, Federal Reserve bank notes, coupons, United States notes, Treasury notes, gold certificates, silver certificates, fractional notes, certificates of deposit, bills, checks, or drafts for money, drawn by or upon authorized officers of the United States, stamps and other representatives of value, of whatever denomination, issued under any Act of Congress, and canceled United States stamps. The International Bill of Exchange is legal tender as a national bank note, or note of a National Banking Association, by legal and/or statutory definition ( UCC 4-105, 12CFR Sec. 229.2, 210.2, 12 USC 1813 ), issued under Authority of the United States Code 31 USC 392, 5103, which officially defines this as a statutory legal tender and is issued in accordance with 31 USC 3123 and HJR 192 ( 1933 ) which establish and provide for its issuance as Public Policy in remedy for discharge of equity interest recovery on that portion of the public debt to its Principals and Sureties bearing the Obligations of THE UNITED STATES. This is a statutory remedy for equity interest recovery due the principles and sureties of the United States for discharge of lawful debts in commerce in conjunction with US obligations to that portion of the public debt it is intended to reduce. During the financial crisis of the depression in XXXX, gold, silver and real money were removed as a foundation for our financial system. In its place the substance of the American citizenry : their real property, wealth, assets and productivity that belongs to them was, in effect, pledged by the government and placed at risk as the collateral for US debt, credit and currency for commerce to function. This is well documented in the actions of Congress and the President at that time and in the Congressional debates that preceded the adoption of the reorganizational measures : Senate Document No. 43, 73rd Congress, 1st Session, stated, Under the new law the money is issued to the banks in return for Government obligations, bills of exchange, drafts, notes, trade acceptances, and bankers acceptances. The money will be worth XXXX cents on the debt because it is backed by the credit of the nation. It will represent a mortgage on all the homes and other property of all the people in the Nation. ( Which lawfully belongs to these private citizens. ) The National Debt is defined as mortgages on the wealth and income of the people of a country. ( XXXX XXXX, XXXX. ) Their wealth, their income. The reorganization is evidenced by : The Emergency Banking Act, XX/XX/XXXX, House Joint Resolution 192, XX/XX/XXXX XXXX public law 73-10 ) And the series of Executive Orders that surrounded them : 6073- Reopening of Banks. Embargo on Gold Payments and Exports, and Limitations on Foreign Exchange Transactions. XX/XX/XXXX 6111-Transactions in foreign exchange are permitted under Governmental Supervision. XX/XX/XXXX XXXX Forbidding the hoarding of gold coin, gold bullion and gold certificates. XX/XX/XXXX On XX/XX/XXXX, Congress had passed An Act to provide for the establishment of Federal reserve banks, to furnish an elastic currency, to afford a means of rediscounting commercial paper, to establish a more effective supervision of banking in the United States, and for other purposes. The Act is commonly known as the Federal Reserve Act. One of the purposes for enacting the Federal Reserve Act was : ( 3 ) to authorize hypothecation of obligations including United States bonds or other securities which Federal reserve Banks are authorized to hold under Section 14 ( a ) ; 12 USC ; ch. 6, 38 Stat. 251 Sect 14 ( a ) The term hypothecation as stated in Section 14 ( a ) of the Act is defined : 1. Banking. Offer of stocks, bonds, or other assets owned by a party other than the borrower as collateral for a loan, without transferring title. If the borrower turns the property over to the lender who holds it for safekeeping, the action is referred to as a pledge. If the borrower retains possession, but gives the lender the right to sell the property in event of default, it is a true hypothecation. 2. Securities. The pledging of negotiable securities to collateralize a brokers margin loan. The broker pledges the same securities to a bank as collateral for a brokers loan, the process is referred to as re-hypothecation. [ XXXX XXXX XXXX XXXX, XXXX, pg. 228 ( XXXX ) ] As seen from the definitions, in hypothecation there is equitable risk to the actual owner. Section 16 of the current Federal Reserve Act, which is codified at 12 USC 411, declares that Federal Reserve Notes are obligations of the United States. So we see the full faith and credit of the United States, which is the substance of the American citizenry, their real property, wealth, assets and productivity that belongs to them, is thereby hypothecated and re-hypothecated by the United States to its obligations as well as to the Federal Reserve for the issuance and backing of Federal Reserve Notes, as legal tender, for all taxes, customs, and other public dues. TITLE 12 & gt ; CHAPTER 3 & gt ; SUBCHAPTER XII & gt ; Sec. 411. Sec. 411. Issuance to reserve banks ; nature of obligation ; redemption Federal Reserve notes, to be issued at the discretion of the Board of Governors of the Federal Reserve System for the purpose of making advances to Federal reserve banks through the Federal reserve agents as hereinafter set forth and for no other purpose, are authorized. The said notes shall be obligations of the United States and shall be receivable by all national and member banks and Federal reserve banks and for all taxes, customs, and other public dues. The commerce and credit of the nation continues on today under financial reorganization ( Bankruptcy ) as it has since XXXX, still backed by the assets and wealth of the American citizenry, at risk for the governments obligations and currency. Under the 14th amendment and numerous Supreme Court precedents, as well as in equity, Private property can not be taken or pledged for public use without just compensation, or due process of law. I have signed the promissory note for value and they were accepted by Nation Star Mortgage as legal tender. I have also mailed XXXX/Nation Star Mortgage a Tender of payment Offering under the Federal Emergency Relief Act of XXXX. AN ACT To provide for cooperation by the Federal Government with the several States and Territories and the District of Columbia in relieving the hardship and suffering caused by ( Sec. 4. ( a ) ) Out of the funds to provide the necessities of life to persons in need as a result of the present emergency, and/or to their dependents, whether resident, transient, or homeless. - The Federal Emergency Relief Act of XXXX Approved, XX/XX/XXXX ( Sec. 4. ( a ) ) " The ownership of all property is in the state by virtue of the government " Under the new law government obligations, bills of exchange, drafts, notes, trade acceptances, and bankers acceptances, because it is backed by the credit of the nation. It will represent a mortgage on all the homes, and other property of all the people of the nation. '' Senate Document No. 43, 73rd Congress, 1st Session, Congressional Record, XX/XX/XXXX on HR 1491 p. 83. The said notes shall be obligations of the United States and shall be receivable by all national and member banks and Federal reserve banks and for all, and other public dues. They shall be redeemed at the Treasury Department of the United States, in the city of Washington, District of Columbia, or at any Federal Reserve bank. 12 U.S. Code 411 - Issuance to reserve banks ; nature of obligation ; redemption ( XXXX XXXX, XXXX, ch. 6, 16 ( par. ), 38 Stat. 265 ; XXXX XXXX, XXXX, ch. 6, 2 ( b ) ( 1 ), 48 Stat. 337 ; XXXX XXXX, XXXX, ch. 614, title II, 203 ( a ), 49 Stat. 704. ) You are hereby notified that I do hereby tender payment for the above referenced obligation of debt, and because this debt concerns property of the United States it is deemed by law and operation of statute to be a government obligations and must be handled in accord with the dictates of statute. I accept the obligation on behalf of the United States of America and hereby make assignment of the obligation to the United States Treasury Department on behalf of the United States of America as authorized by statute. You are to present the item ( remittance coupon ) to the United States Treasury Department or at any Federal Reserve bank to include any Federal Reserve member banks to redeem the value of the obligation. As per the terms of the contract this shall serve as my notice of change in terms of contract, cancelling and or suspending any acceleration penalties and paying the US government debt obligation for value through acceptance pledging an assignment in full. I have giving you instructions on my tender of payment. Nation Star Mortgage Kept the original GOVERNMENT OBLIGATIONs REMITTANCE COUPON. Which means that we are in a agreement that the debt is discharged. You have accepted the tender of payment. INTENTIONS : The above United States government obligations is hereby accepted and acknowledged and I do assign and pledge the total value of the obligation to the United States of America through the United States Department of the Treasury to be redeemed for value and receivable at the Federal Reserve, the Federal Reserve Bank, and/or any member bank and/or national Association as prescribed by statute ( the act of XX/XX/XXXX ; the act of XX/XX/XXXX ; 12 USC 411 ; 18 USC 8 ; and the intentions of the United States Congress concerning THE CURRENT SERIOUS NATIONAL EMERGENCY ). Discharging of Government Obligations Acct # XXXX Beneficial Interest Holder and Citizen of the United States of America " Since XX/XX/XXXX, the United States has been in A STATE OF DECLARED NATIONAL EMERGENCY. '' Senate Report 93-549, XX/XX/XXXX ; Public Law 94-112 - XX/XX/XXXX 7 CFR 1901.508 Servicing of insured notes outstanding with investors. ( i ) endorse the insured note as follows : Pay to the order of .. Without recourse. The holder will then deliver the endorsed note, to the Director, Finance Office. ( ii ) On receipt of the endorsed note the Director, Finance Office, will acknowledge receipt of the note and process payment to the assignor of the par value of the note as of the date of the Treasury check. The United States can not pledge or risk the property and wealth of its private citizens, for any government purpose, without legally providing them remedy to recover what is due them on their risk. This principle is so well established in English common law and in the history of American jurisprudence. The 14th amendment provides : no person shall be deprived ofproperty without due process of law. The Courts have long ruled to have ones property legally held as collateral or surety for a debt, even when he still owns it and still has it, is to deprive him of it since it is at risk and could be lost for the debt at any time. The United States Supreme Court said, in United States v. XXXX [ 13 Wall, 623, 627 ], Private property, the Constitution provides, shall not be taken for public use without just compensation. The right of subrogation is not founded on contract. It is a creature of equity ; is enforced solely for the purpose of accomplishing the ends of substantial justice ; and is independent of any contractual relations between the parties. XXXX XXXX XXXX XXXX XXXX XXXX v. XXXX, 120 U.S. 287, 301-302 ( XXXX ). The rights of a surety to recovery on his risk or loss when standing for the debts of another was reaffirmed again as late as XXXX in XXXX v. XXXX XXXX. XXXX, 371 U.S. 132, when the Court said : sureties compelled to pay debts for their principal have been deemed entitled to reimbursement, even without a contractual promise And probably there are few doctrines better established XXXX XXXX XXXX, 5th edition, defines surety : One who undertakes to pay or to do any other act in event that his principal fails therein. Everyone who incurs a liability in person or estate for the benefit of another, without sharing in the consideration, stands in the position of a surety. Constitutionally, and in the laws of equity, the United States could not borrow or pledge the property and wealth of its private citizens, put at risk as collateral for its currency and credit, without legally providing them equitable remedy for recovery of what is due them. The United States government, of course, did not violate the law or the Constitution in this way in order to collateralize its financial reorganization, but did, in fact, provide such a legal remedy so that it has been able to continue on since XXXX to hypothecate the private wealth and assets of those classes of persons by whom it is owned, at risk backing the governments obligations and currency, by their implied consent, through the government having provided such remedy, as defined and codified above, for recovery of what is due them on their assets and wealth at risk. The provisions for this are found in the same act of Public Policy HJR-192, public law 73-10 that suspended the gold standard, abrogated the right to demand payment in gold, and made Federal Reserve notes for the first time legal tender, backed by the substance or credit of the nation. All US currency since that time is only credit against the real property, wealth and assets belonging to the private sovereign American people, taken and/or pledged by THE UNITED STATES to its secondary creditors as security for its obligations. Consequently, those backing the nations credit and currency could not recover what was due them by anything drawn on Federal Reserve notes without expanding their risk and obligation to themselves. Any recovery payments backed by this currency would only increase the public debt its citizens were collateral for, which an equitable remedy was intended to reduce, and in equity would not satisfy anything. And there was, as still, no longer actual money of substance to pay anybody. There are other serious limitations on our present system. Since the institution of these events, for practical purposes of commercial exchange, there has been no actual money in circulation by which debt owed from one party to another can actually be repaid. Federal Reserve Notes, although made legal tender for all debts public and private in the reorganization, can only discharge a debt. Debt must be paid with value or substance ( i.e. gold, silver, barter, labor, or a commodity ). For this reason HJR-192 ( 1933 ), which established the public policy of our current monetary system, repeatedly uses the technical term of discharge in conjunction with payment in laying out public policy for the new system.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-02-23

Palmetto, FL

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: Closed with explanation

Timely Response

2019-02-23

Darlington, RI

Written notification about debt

Debt collection: Mortgage debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-02-23

Torrance, CA

Trouble during payment process

Mortgage: Conventional home mortgage


Company Response: Closed with explanation

Timely Response

2019-02-22

Trouble during payment process

Mortgage: Conventional home mortgage


Company Response: Closed with explanation

Timely Response

2019-02-22

La Vernia, TX

Trouble during payment process

Mortgage: FHA mortgage


Complaint: I believe my information was stolen because of a breach from my mortgage company system, in which 2 individuals used the mortgage company had my social security, loan number, total amount of my escrow balance, and total balance of the loan.I was forced to pay XXXX using 3 debit cards to make the payment, because of a threat of foreclosure if my escrow balance was not paid within a certain date. The date was XX/XX/2018, which i made, and that my mortgage payment would be adjusted for 3 months for XXXX trial period.I reported this to the local authorities, in which they said not to respond to there phone calls. Reported this to my mortgage company and sent me paper work to fill out in which it requires a police or federal report number and or an affidavit. Since I have reported this fraud, my loan is being transferred to another mortgage company, probably to avoid bad publicity and they want to foreclose on property because of their bad security of their network. I feel I am being bullied and discriminated against..Since this happen, I have seen some comments on scams that other people have encountered with these same individuals using XXXX XXXX, XXXX XXXX and a few other Companies. These individuals must be stopped and made examples of ....
Company Response: Closed with explanation

Timely Response

2019-02-22

Trouble during payment process

Mortgage: VA mortgage


Company Response: Closed with explanation

Timely Response

2019-02-22

Trouble during payment process

Mortgage: Reverse mortgage


Company Response: Closed with explanation

Timely Response


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