HSBC NORTH AMERICA HOLDINGS INC

2013-12-26

Baltimore, MD

Loan servicing, payments, escrow account

Mortgage: Reverse mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-12-26

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-24

Penn, PA

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-24

Arroyo Seco, NM

Settlement process and costs

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-12-24

Flushing, NY

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed

Disputed: Yes Timely Response

2013-12-23

Ithaca, NY

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed

Disputed: Yes Timely Response

2013-12-23

Montclair, NJ

Advertising and marketing

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-23

Sioux Falls, SD

Unsolicited issuance of credit card

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-23

Manhattan, NY

Settlement process and costs

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-22

Agua Dulce, CA

Forbearance / Workout plans

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-12-21

Livonia, MI

Loan modification,collection,foreclosure

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-21

Raymond, NH

Other

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-21

Yeagertown, PA

Credit card protection / Debt protection

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-12-20

Deposits and withdrawals

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-12-20

Los Angeles, CA

Taking/threatening an illegal action

Debt collection: Credit card

Threatened arrest/jail if do not pay
Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-20

Heights, TX

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-19

Petersburg, VA

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-19

Phoenixville, PA

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-12-19

Alamo Heights, TX

False statements or representation

Debt collection: Credit card

Attempted to collect wrong amount
Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-19

Saint Joseph, MO

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-19

Charlottesville, VA

Incorrect information on credit report

Credit reporting:

Account status
Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-19

San Diego, CA

Loan modification,collection,foreclosure

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-12-19

Alhambra, CA

Making/receiving payments, sending money

Bank account or service: Checking account

Company Response: Closed

Disputed: No Timely Response

2013-12-19

Duwamish, WA

Communication tactics

Debt collection: Credit card

Threatened to take legal action
Company Response: Closed with explanation

Disputed: No Timely Response

2013-12-19

Alden Manor, NY

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response