HSBC NORTH AMERICA HOLDINGS INC

2015-09-24

West Brandywine, PA

Loan servicing, payments, escrow account

Mortgage: Home equity loan or line of credit

Complaint: A 40 year old mortgage has not been satisfied in the Recorder of Deeds office. The lender asked for a title search and copy of the mortgage to be mailed to them. After over 3 weeks the lender states that they have not received the request
Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-24

Lewiston, NY

Loan modification,collection,foreclosure

Mortgage: FHA mortgage

Complaint: the mortagage company paid back taxes and then doubled our mortgage payment. being current on property taxes is required by this mortgage company but was not when we took out the original loan from another mortgage company.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-23

Flushing, NY

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-23

Arvada, CO

Communication tactics

Debt collection: Mortgage

Threatened to take legal action
Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-23

East Vineland, NJ

False statements or representation

Debt collection: Credit card

Attempted to collect wrong amount
Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-23

Mount Pleasant, SC

Disclosure verification of debt

Debt collection: I do not know

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-23

Jacksonville, FL

Taking/threatening an illegal action

Debt collection: Credit card

Threatened to sue on too old debt
Complaint: Demands I send them money using a prepaid credit card instead of me sending them payments through my bill payer. It 's a credit card debt I had several ago and they XXXX XXXX XXXX XXXX. They have just started calling me this month.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-23

Bohemia, NY

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-23

MA

Billing disputes

Credit card:

Complaint: This issue is that the subsidiary collection agencies for XXXX continue to report on an old account that I have full paid and XXXX shows the account as being fully paid, but their XXXX-party collection agencies continue to report causing a negative reflection on my credit report. Every six months I have to resubmit the payoff letter to clear it off. It is cleared but then keeps reappearing. I need this cleared off my credit report and to stop all further collection and reporting on this account on my credit report.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-22

Oakland, CA

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-09-22

Baresville, PA

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-22

Rancho California, CA

Arbitration

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-22

Merrick, NY

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-21

Forney, TX

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-21

Santa Fe, NM

Deposits and withdrawals

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-21

San Diego, CA

Payoff process

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-21

Fort Stockton, TX

Delinquent account

Credit card:

Complaint: I had a charge off with XXXX XXXX XXXX, that was the Date of First Delinquency. According to the FCRA the account will be deleted after seven years from DOFD. I have credit reports ( attached ) showing the DOFD as XXXX XXXX. My reports always showed the account schedule to fall off XXXX XXXX, which would be correct reporting. As of this XXXX the account remained so I disputed it with XXXX, XXXX and XXXX. XXXX and XXXX deleted the account per proper reporting information. XXXX responded to XXXX that the new date for this account to be removed is XXXX XXXX, which is very incorrect.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-21

Adelaide, WA

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-21

Phoenix, AZ

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-09-19

Mount Airy, MD

Disclosure verification of debt

Debt collection: Credit card

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-09-19

San Diego, CA

Delinquent account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-18

Bartlett, IL

Other

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-18

Penn Yan, NY

Incorrect information on credit report

Credit reporting:

Account status
Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-18

Katonah, NY

Settlement process and costs

Mortgage: Home equity loan or line of credit

Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-18

Coatesville, PA

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response