HSBC NORTH AMERICA HOLDINGS INC

Consumer Complaints

There are over 9237 complaints on file for HSBC NORTH AMERICA HOLDINGS INC. Dated between 2019-12-16 and 2011-12-01.

Complaints Page 107

2016-08-25

Bohemia, NY

Account opening, closing, or management

Bank account or service: Checking account


Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-25

Hon, HI

Loan modification,collection,foreclosure

Mortgage: Home equity loan or line of credit


Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-25

San Diego, CA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt resulted from identity theft
Complaint: there are debts on my report that have been on my credit report for twenty years. But they are not my debt. XXXX, XXXX, XXXX and other company popping up with different Social Security Number
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-25

Sandy Hook, MO

Managing the loan or lease

Consumer Loan: Vehicle loan


Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-25

Manhattan, NY

Account opening, closing, or management

Bank account or service: Checking account


Complaint: My Mother recently passed away. We have a joint checking account in XXXX names at HSBC. My Mother 's name OR my name. I went to the bank, provided a death certificate along with my State issued ID, and was told the account would be closed and a check would be issued in my Mother 's name at the end of the month ( XXXX ). I would like the check to be issued in my name since XXXX names are on the account.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-24

Kiryas Joel, NY

Credit determination

Credit card:


Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-23

Marietta, GA

Settlement process and costs

Mortgage: Conventional adjustable mortgage (ARM)


Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-23

NY

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage


Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-23

Brooklyn, NY

Credit decision / Underwriting

Mortgage: Home equity loan or line of credit


Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-22

Stratford, CT

Loan modification,collection,foreclosure

Mortgage: Other mortgage


Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-22

Flushing, NY

Account opening, closing, or management

Bank account or service: (CD) Certificate of deposit


Company Response: Closed with monetary relief

Disputed: No Timely Response

2016-08-21

NJ

Settlement process and costs

Mortgage: Conventional fixed mortgage


Complaint: this is the XXXX complaint our mortgage company keeps making same mistake charging us for paying our taxes and house insurance when this is a non escrow account they say my county and house insurer say we are delinquent far from the truth we send documentation proving they are lying they are tuning our credit we are on social security and cant afford a lawyer some should help us they keep tacking on more money to our morgage
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-08-19

Fairview, TX

Account opening, closing, or management

Bank account or service: Checking account


Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-19

Gerry, NY

Loan modification,collection,foreclosure

Mortgage: Other mortgage


Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-08-19

Magnolia, TX

Shopping for a line of credit

Consumer Loan: Personal line of credit


Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-18

Houston, TX

False statements or representation

Debt collection: I do not know

Impersonated an attorney or official
Complaint: This debt collection agency is pretending to be a Law Firm, and has called harrassing me and friends and family. They even give a docket number threatening to show up at my job.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-18

Orion Twp, MI

Loan modification,collection,foreclosure

Mortgage: Conventional adjustable mortgage (ARM)


Complaint: HSBC Mortgage has forced me into forclosure because they refused to do a modification on my loan as i went into a fixed income amount and was unable to afford the set Mortgage payment ... I have been battling to save my house court after court. The bank bought the house back in foreclosure, and being that im in still battling in court, I have paid over XXXX in escrow account, i 've been trying to buy back my house and I have given all the information the bank has requested including bank statements, and it was all a hoax and their just playing around with me, and now their saying we refuse to sell to you! I am almost XXXX years old and i have been living in this house for 25 years, I plan to die there! Please, please I am begging someone to help me!
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-08-17

Washington, DC

Loan servicing, payments, escrow account

Mortgage: Other mortgage


Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-16

Chatt, TN

Other

Credit card:


Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-16

Flushing, NY

Making/receiving payments, sending money

Bank account or service: Checking account


Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-16

Helt, IN

Cont'd attempts collect debt not owed

Debt collection: Credit card

Debt resulted from identity theft
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2016-08-16

Canton, GA

Cont'd attempts collect debt not owed

Debt collection: Credit card

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-16

Loan modification,collection,foreclosure

Mortgage: Other mortgage


Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-16

Akron, OH

Communication tactics

Debt collection: Credit card

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-16

Flushing, NY

Deposits and withdrawals

Bank account or service: Checking account


Company Response: Closed with explanation

Disputed: No Timely Response


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