ERC
Consumer Complaints
There are over 7281 complaints on file for ERC. Dated between 2019-12-16 and 2013-07-26.
Complaints Page 99
2018-01-08
San Francisco, CA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-08
Rncho Domingz, CA
Written notification about debt
Debt collection: I do not know
Didn't receive notice of right to dispute
Complaint: ERC is reporting a XXXX collection to XXXX, XXXX and XXXX - all stating I opened an account in XXXX XXXX. They continue to report derogatory conditions as recently as XXXX XXXX. Almost 24 months of derogatory reporting for a debt I know nothing about. I have received ZERO paperwork from XXXX or ERC about this which is a clear violation of the Fair Credit Reporting Act. This item should be removed from my credit profile.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-07
Greensboro, NC
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: I have never received any communication via email, mail, or phone to validate this debt and therefore dispute this debt against XXXX XXXX XXXX and XXXX. Also, upon further investigation, this company reports multiple ways with the credit bureaus. With XXXX, they report as XXXX XXXX XXXX. However, with XXXX, they report as XXXX XXXX XXXX. In the XXXX of North Carolina, collection agencies are required to be licensed and/or registered with the Secretary of State. XXXX XXXX XXXX is currently under a WITHDRAWN status.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-07
Eden, PA
Communication tactics
Debt collection: Other debt
Frequent or repeated calls
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-07
Briarwood, NY
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-06
Fullerton, CA
Communication tactics
Debt collection: Other debt
Used obscene, profane, or other abusive language
Complaint: Date opened : XXXX Last Date reported : XXXX Collection amount : {$970.00} Balance : {$940.00} Action taken by company : To many phone calls, not nice at all, pressure tactics and very rude.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-05
Anaheim, CA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: I had been paying XXXX XXXX XXXX for 1 1/2 years. Till I received back 2 months payments saying another collection agency had bought my account. ( ERC ) They automatically started reporting negative on all 3 credit agencies. ****WAS NOT AWARE OF MY RIGHTS****** I sent ERC a certified letter of validation. What they responded back with is NOT in anyway 1 ) validating the debt is mine 2 ) And or in any shape a validation of prove of the charges. They are charging me a one time {$600.00} fee and a total of {$5500.00} They are not even deducting all the payments I made the last 1 1/2 years!!! TOTAL RIP OFF!!!
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-05
Olympia, WA
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Complaint: I contacted XXXX XXXX on XXXX XXXX 2018 and this for sure is not my account.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-05
Arco, CA
Attempts to collect debt not owed
Debt collection: I do not know
Debt was result of identity theft
Complaint: I disputed this listing with a credit bureau and it was removed. In XXXX 2017, it was placed back on my credit again listing different information. I 've disputed it once again with XXXX and am waiting on results. I 've also disputed this with ERC, the credit bureau making the claim.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-04
Los Angeles, CA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-04
Corinth, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-04
TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Complaint: ERC had been contacted along with their client, numerous times by me in attempt to resolve this issue but have been ignored and this false negative report is and has prevented me from getting the needed score to obtain loans for my business, which is and has been leading to ongoing losses in my business.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-04
IL
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Complaint: This account is listed on my credit report as being opened on XXXX/XXXX/2017, for {$450.00}. i did not authorize any purchases to this company ( XXXX ) and this debt collection agency is not licensed in my state to collect this debt.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-04
IN
Communication tactics
Debt collection: I do not know
You told them to stop contacting you, but they keep trying
Complaint: I have told this company ( ERC Holdings LLC located at XXXX XXXX XXXX XXXX, FL XXXX ) several times on RECORDED LINE to Cease and Desist contacting my phone number. The Debt Collector is using a similar debtor name attempting verification of a debt not owed by me. My phone number is NOT listed, and, for them to obtain my number is using illegal privacy invasive methods on an innocent. This company was warned to remove my number, and, at the time they said the number was being deleted, however the harassment continues. I have maintained a call log with caller identification to show this harassment to the CFPB, FTC and Attorney General. This federal complaint serves as written demand to CEASE AND DESIST. I do NOT verify any debt. Any further contact " written, electronic, or by phone will be viewed as ILLEGAL. I will take full advantage of Federal Law and take legal action if these wrong attempts do not immediately stop.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-03
Bremen, GA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: I got a phone call from XXXX requested some payments from me about a debt I was not aware of. When I asked a copy of the invoice they never sent it to me. Therefore, I feel unsafe to share any information with them, even though they have been pressing me to verify my social security number, to such request I declined.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-03
Scottsdale, AZ
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-03
Jacksonville, FL
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: In XXXX 2017, I mailed XXXX XXXX in XXXX FL for debt validation, but instead company never sent information regarding debt that was requested in validation letter but I get a notification from XXXX that they refreshed debt saying the debt was opened in XXXX 2017 which is false.I disputed this collection all of 2017 but no response from the company.It was deleted by the major credit bureaus before but company re added debt but changed the opened date on the account to reage debt which is illegal
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-03
Key Biscayne, FL
Written notification about debt
Debt collection: Other debt
Notification didn't disclose it was an attempt to collect a debt
Complaint: Dear CFPB, I am submitting a complaint against XXXX XXXX XXXX. Back in 2014, I had a phone account with XXXX. Last year, XXXX informed me that my account has been sent to XXXX XXXX XXXX. I was not provided written notice of this debt at all in 3 years. According to Florida Law, I was supposed to be provided with written notice of the debt. The company has not contacted me in almost 3 years since then, and the information was reported negatively on my credit report.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-03
El Paso, AR
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-03
TX
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-03
AL
Threatened to contact someone or share information improperly
Debt collection: I do not know
Talked to a third-party about your debt
Complaint: On XX/XX/17 around XXXX XXXX a Co Worker contacted me that ERC had contacted him about a debt they say I owe. I immediately contacted ERC and spoke to an associate named XXXX. I expressed to him if he had a debt with me send a written letter to my address. The guy he contacted was not even in management and was at home for the holiday break.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-02
Moreno Valley, CA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-01
Orion Twp, MI
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: This is not my account, I 've never authorized for services through XXXX XXXX XXXX. If they can prove with a written signature that I authorized this services, please have them show that. I have never had XXXX XXXX XXXX services. I do n't rent a home why would I need this service. This is not my account.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-01
Houston, TX
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: XXXX XXXX XXXX is illegally reporting a more recent status date of XX/XX/XXXX on a XXXX phone bill debt from XX/XX/XXXX to XXXX and XXXX. The debt is past the statute of limitations for collections.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-12-30
Hudson, NC
Attempts to collect debt not owed
Debt collection: Medical debt
Debt was paid
Complaint: This debt collector keeps calling and leaves NO message, they call early in the morning time and later at night. They have been told to stop calling and to NOT call anymore in the last several months.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation