There are over 7281 complaints on file for ERC. Dated between 2019-12-16 and 2013-07-26.
2015-09-25
New Orleans, LA
Not given enough info to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-25
Keyport, WA
Debt is not mine
Complaint: I am being told that I had a home phone through att and that the bill was paid religiously on time every month. well for one if the bill was paid every month how is there a amount owed. and how do i have a bill when i never had att. I have had cell phones for the better part of 10 years through XXXX and the only home phone i ever had was through XXXX. also on my credit it states that the account is closed but another area says it is open. I want this off my account asap.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-25
Rehoboth Bch, DE
Debt is not mine
Complaint: The debt was removed from my credit report on XXXX XXXX. ERC a company which i have never heard of took over the account with a start date of XX/XX/XXXX. I have never received a phone call, letter, or an email from them stating that they brought the account. my last payment on this account was in XX/XX/XXXX which would have been the last payment and the reason it was a " removed collection ''. i have a valid debt from a company that followed the debt collection procedure and i acknowledge it, but i have never heard of ERC and i wish this to be investigated. i have copies of my credit report and XXXX XXXX was the last company that handled this and the company that removed the collection.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-25
VA
Debt was paid
Complaint: After our contract expired, we ended our services with Direct TV. They closed our account and sent us a refund check for services paid in advance..A while after they continued to contact us with a payment expected. How can they determine that we owe them money when they sent us a refund check after closing the account? Please help us with this frustrating issue. Thank you.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-25
Warrenton, VA
Attempted to collect wrong amount
Complaint: This company sent a letter collecting a debt for XXXX for an account number that is not mine.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-24
Pasadena, CA
Debt is not mine
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-24
Canton, MI
Right to dispute notice not received
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-24
Sarasota, FL
Debt is not mine
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-24
Chicago, IL
Right to dispute notice not received
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-24
Durham, NC
Debt is not mine
Complaint: Call from XXXX every morning on my cell phone, only XXXX ring. Based on XXXX they always only leave XXXX ring. It appears to be debt collectors.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-24
Library, PA
Debt is not mine
Complaint: This debt is not mine, for XXXX XXXX. I 've already had it removed from my credit reports, by filing complaints with all XXXX credit bureaus, sending a completed Fraud Handling Packet thru XXXX, as requested, to include a notarized Statement of Dispute, Police Report, Proof of Lease at the time this account was created. Got Identify theft alerts added to all XXXX credit reports, purchased XXXX XXXX for myself and my XXXX sons. After getting countless phone numbers, last name, and addresses removed from my credit reports that did not belong to me, this XXXX account has ended up back on my credit reports XXXX XXXX, XXXX ( {$1000.00} ), thru the same collection agency that it was removed from back in XXXX XXXX. Enhanced Recovery Corp. XXXX even had the audacity to send a letter to me questioning XXXX accounts from XXXX and XXXX, after proving this account from XXXX is not mine, the account that started this whole credit disaster. I had proved this account was not mine and although the other XXXX accounts they 're claiming to be mine from XXXX and XXXX, they 're outside of the statute of limitations. The accounts are not mine and should not be in question. My next move is to seek help thru an attorney if this can not be resolved for good.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-23
Rochester, OH
Not given enough info to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-23
Jupiter, FL
Debt resulted from identity theft
Complaint: ENHANCED RECOVERY CORPACCOUNT NUMBER : XXXX XXXX XXXX, XXXX, FL XXXX : XXXX. Fax : XXXX Sir or Madam : I am a victim of identity theft. An identity thief used my personal information without my permission to open an account several account in my name this debt is not mine. I have enclosed proof of my identity and a copy of my Identity Theft Report. In accordance with the Fair Debt Collection Practices Act, I am asking you to stop collection proceedings against me and stop communicating with me about this debt, except as the Fair Credit Reporting Act allows. I also ask that you notify credit collection services or any company associate with this account # XXXX and tell them the debt is the result of identity theft. I have enclosed a copy of the Federal Trade Commission 's police report Notice to Furnishers of Information. It explains your responsibilities under the Fair Credit Reporting Act ( FCRA ). The FCRA requires that debt collectors give an identity theft victim documents related to an account if the victim asks. Please send me copies of all records relating to the account, including : date account open all sign original contract Account applications made on paper, online, or by telephone Account statements or invoices Records of payment or charge slips Delivery addresses associated with the account Records of phone numbers used to activate or access the account Signatures on applications and accounts Investigators reportPlease send me a letter explaining what you have done to : ENHANCED RECOVERY CORP INC or any company associate with this account that the debt is the result of identity theft Stop collection proceedings against me Stop reporting information about the debt to credit reporting companies Provide me with the records I requestThank you for your cooperation.
Sincerely, XXXX, XXXX SEC # XXXX DOB XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-23
IL
Right to dispute notice not received
Complaint: i was told in 2011 by a XXXX Rep that i was not under a Contract with them anymore, so she set up to send me Boxes to put Their Equipment in & they set up a XXXX Installer to come by my Home & pick the Equipment up, he did & put it into their System to prove it. Now here 's where it takes a Twist, XXXX waited 4 years to send me a Bill stating I owed them an Early Cancellation Fee & 2 Months of Service, so while i was on XXXX during this time, I was being Charged for XXXX that i was Told i was Paid up in Full on my Account & i was n't under a Contract. This is Unreal! I called the ERC ( Enhanced Recovery Company , LLC ) & argued this Fact that i was Told totally Different Information then they were Stating, she then said that it Did n't Matter ' I HAD TO PAY or it would Stay Pending on my Credit Report, so I payed the Bill or actually a Settlement of {$270.00} & she said she was going to Contact The Credit Bureau or whomever to have it Deleted from my Credit Report, she said call back in! 0 days. It better be gone quick because that knocked a Hole in my Credit & i was n't even aware of any of this till 4 days ago when i went to my Mailbox & opened this Statement ( Which i will say i do not owe until I 'm pushing up Dirt ), My point being is, How can a Rep tell me I 'm all Good, Send me Boxes for Equipment to be Picked up & then 4 years Later they say i was n't out of the Contract & i was Charged an Early Cancellation Fee ( But They sent me Boxes in 2011 to Pick up Equipment & i did n't owe them XXXX XXXX ) but i was charged for 2 months of Service when the Equipment was in their Warehouse & the XXXX for XXXX was Removed from my House & i was Watching XXXX XXXX, they are Liars, plain & simple. I did n't know what to do so I just Payed the Thief 's!!!!! I have the Confirmation #, showing i Settled with them, but it 's STILL HANGING UP on my Credit & XXXX XXXX are rough, XXXX are really nice, this is just making me look Stupid. If it is n't DELETED as promised from my Credit I might Snap!
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-22
Jacksonville, FL
Frequent or repeated calls
Complaint: Some debt collector keeps calling my work number ( which is a call center ) and leaves a message indicating that they have case in their office that requires immediate attention. There is no contact information left and this happens throughout the day several times.
XXXX numbers that call appear to be local XXXX and XXXX.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-22
Chef Menteur, LA
Debt is not mine
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-22
Arco, CA
Frequent or repeated calls
Complaint: This is an old account. I made attempts to contact the collection agency to work out a payment plan which they did n't accept. I 've since received numerous calls. It has become uncomfortable and distracting taking these called while I 'm at work.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-22
Rncho Domingz, CA
Debt is not mine
Complaint: I am in the middle of a refi and there is a collection on my credit that is not mine. XXXX is the original creditor and they have given me a letter confirming this is not my debt ( I am actually a current customer of XXXX in good standing ) I contacted the collection company ERC and they refuse to give me anything in writing confirming that they will remove the negative reporting. I need a letter from them so that I can continue the refinance of my home loan as this is affecting the rate I can qualify for.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-22
Slidell, LA
Debt is not mine
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2015-09-21
Davenport, FL
Debt is not mine
Company Response: Company can't verify or dispute the facts in the complaint Closed with explanation
2015-09-21
Atl, GA
Debt is not mine
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-21
Birmingham, AL
Not disclosed as an attempt to collect
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-18
Fred, VA
Debt is not mine
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-18
Maricamp, FL
Debt is not mine
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2015-09-18
Tacoma, WA
Not given enough info to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief