Diversified Recovery Services Inc.

2019-02-19

Elk Grove, CA

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Untimely response

Untimely Response

2018-11-26

Brentwood, TN

Written notification about debt

Debt collection: Medical debt

Didn't receive notice of right to dispute
Company Response: Untimely response

Untimely Response

2018-09-25

Blackbird, DE

Took or threatened to take negative or legal action

Debt collection: Payday loan debt

Threatened to arrest you or take you to jail if you do not pay
Complaint: On XX/XX/18 a outside collection agency attempted to contact one of my family memebers at their job and it was forwarded to me upon talking to them I realized I had already previously accepted a offer from the original creditor but never heard back. This ultimately causing the guy XXXX XXXX for diversified collections to be really nasty and say such things as well sue you and he doesnt care about what I had to say and hung up in my face. He also threatened that o should get a lawyer and so on
Company Response: Untimely response

Untimely Response

2018-09-24

CA

Communication tactics

Debt collection: Other debt

Frequent or repeated calls
Complaint: Company calls repeatedly. I have told them that I do not have a job and can not pay what they want due to all my accounts with multiple creditors being in collections. They then turn to " oh I'm calling you at this number and you are answering so that means you have money ... Who is helping you, where are you living? You can obviously afford a phone and food so who is helping you where is money coming from ". How would you like to pay this debt today. We need a payment today.
Company Response: Untimely response

Untimely Response

2018-08-16

Memphis, TN

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: DIVREC SRVC ( Original Creditor : 09 XXXX XXXX ) XXXXUnfair XXXX XXXXUnfair XXXX XXXX XXXXUnfair XXXX XXXX XXXX XXXXUnfair The following accounts were disputed directly with the credit bureau and is not reporting accurate information. I have not gotten any verification of ANY of the above debt.
Company Response: Untimely response

Untimely Response

2018-06-19

Bunker Hill Village, TX

Took or threatened to take negative or legal action

Debt collection: Auto debt

Threatened to arrest you or take you to jail if you do not pay
Company Response: Untimely response

Untimely Response

2018-06-15

Brentwood, TN

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: The have been calling repeated to my both my cell and job from XXXX and XXXX. When I asked what the call was in reference too they become extremely rude and will not state the nature of the call. When I refused to confirm my DOB or SSN without stating they nature of the call, the reps become very defensive and aggressive. I requested that any correspondence be communicated in writing and that all calls cease to me made in regards to anything associated with my name. Upon doing so, I am repeated hung on up. The excessive calls to my job has my superiors thinking this is something to bring concern as they are not only calling my desk, they are calling me through our dedicated customer service line for customer. Dates : XX/XX/2018 - XX/XX/2018 daily at least 6 calls between my cell and job. Reps spoke to where XXXX, XXXX and XXXX.
Company Response: Untimely response

Untimely Response

2018-05-23

Mem, TN

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Untimely response

Untimely Response

2018-03-22

Denver, CO

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Company Response: Untimely response

Untimely Response

2018-02-21

Library, PA

Communication tactics

Debt collection: Credit card debt

You told them to stop contacting you, but they keep trying
Complaint: XXXX XXXX XXXX ... Continuing to phone calls even after point of contact has been made. Requested to receive information in writing. I receive roughly 3-4 phone calls per day! Repeatedly asked not to be contacted, told them they were harassing me. They were rude and deceiving. They call and when you answer the line disconnects ; forcing you to return not a call to see whom it was. Asked not to be on a recorded line. They are contacting in regards to a debt that is past the statue of limitations. I am requesting for them to leave me alone. Either send the information in writing and allow me to contact them. They refused, as well as continuously hanging up on me without resolve.
Company Response: Untimely response

Untimely Response

2017-12-28

Warren, RI

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I have had repeated phone calls from XXXXsomething. Finally, I got sick of it and started answering just to see what they wanted. Yesterday it was XXXX, today it was XXXX. Always very noisy in the background like it 's a call center. I can make out Diversified or XXXX something, calling to collect a debt owed XXXX, not paying could go on my record, call may be recorded. Today I was able to make out that they think I owe them about {$240.00} and they wanted to know if I was going to settle the debt using a credit card or checking account routing number. No mention of thirty days to dispute. Both times my reply was " I have n't had an account with XXXX in about a decade. I am not paying you anything. '' and hung up.
Company Response: Untimely response

Untimely Response

2017-12-14

Memphis, TN

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Complaint: We signed up for XXXX XXXX because it was a XXXX XXXX. Our son is XXXX, and it was important for us to have a nurturing environment. What we received was anything but. Teachers were unresponsive, and uncaring about the situation. We paid {$2100.00} and after they refused to address our concerns we stopped paying. XXXX in turn locked him out of classes. When they finally responded, they offered for us to pay for extensions so he could finish classes, and then if he could not finish, to pay another {$3000.00} to take the classes all over again. That was their solution. We of course refused. They in turned cancelled our account and when I pulled up my credit report a year later, they had hired a collection agency and put a {$1500.00} charge off on my credit report. When I pulled up my wife 's credit report, they had put it on her credit as well. She had nothing to do with XXXX, never signed anything, never spoke to them at all. When I contacted XXXX XXXX at XXXX multiple times he simply never responded.He did n't even respond. When I started complaining on social media last week, only then did they respond. They said they removed everything from wife 's credit long ago, that was a lie They then refused to discuss the matter, DIversified Recovery services refused to take it off our credit for 2 years, same with XXXX. We have been denied loans, seen our interest rates go up. Etc.. They only now said they would take it off. XXXX and XXXX are the Accreditation people who allowed this to happen. When informed they did nothing.
Company Response: Untimely response

Untimely Response

2017-12-12

Blackbird, DE

Struggling to pay your loan

Payday loan, title loan, or personal loan: Installment loan

Complaint: Account was sent to collection agency - Diversified Recovery Services. I 've asked not to be contacted at work, but calls continue.
Company Response: Untimely response

Untimely Response

2017-12-09

Bedford, TX

Took or threatened to take negative or legal action

Debt collection: Payday loan debt

Sued you without properly notifying you of lawsuit
Complaint: On XXXX XXXX, 2017 Diversified Reecovery took XXXX out of my account. This is because of a conversation that I had with a representative two weeks before that wouldnt take no for an answer with arranging payment arrangements for a bill three years ago that i never receive a letter from I tried to talk to them to see if I can arrange payments lower than that but that started to argue with me. I asked to speak with the manager and he also started to argue with me to the point to the point they hung up on me. Now I 'm getting phone calls threatened me to pay or they will be consequences if I do n't get back to them at a certain time frame but I still have received a letter and I really do not want them calling me if they are going to be bullying me to pay.
Company Response: Untimely response

Untimely Response

2017-08-28

Memphis, TN

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Complaint: I am showing this account was opened on XX/XX/XXXX. The account has been reported on my credit as of XX/XX/XXXX. This company has not made any attempts to reach out to me about this debt. I was not able to dispute this debt or receive full verification of the debt. Due to company not reaching out to me first.
Company Response: Untimely response

Untimely Response

2017-07-28

Detroit, MI

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Company Response: Untimely response

Untimely Response

2017-07-17

Memphis, TN

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Report provided to employer without your written authorization
Complaint: I was n't protected under the wage earner law as I should have been. My case numbers are XXXX & XXXX . My drivers license have been stolen, social security card stolen. All of my former employers have been changed without my knowledge. With all XXXX credit agencies. I learned from the FBI this is an inside job. XXXX XXXX XXXX XXXX is my last employer, their ein number is XXXX . The company amended and restated all of my tax returns and made themselves my conservator. They was n't reporting my payroll correctly. XXXX XXXX was n't reporting taxes on me. Someone within the company have my identification and is abusing it with the credit union. I was with the credit union before the hostile take over Of The company in XXXX . XXXX XXXX was directly involved with my personal information. She resigned when the FBI went to the company and pulled my employee records in XXXX . She stole my retirement pension in XXXX . The company is a S-Corporation. The XXXX Family is also abusing my identification. I had funds payroll deducted to pay my creditors every week until I was discharged. Money was being stolen from the courts. XXXX XXXX posed as a paralegal with the XXXX XXXX XXXX
Company Response: Untimely response

Untimely Response

2017-07-06

Tibbs, MS

Communication tactics

Debt collection: Other debt

You told them to stop contacting you, but they keep trying
Complaint: Diversified Recovery Servic es continues to call and attempt to collect money from me for a XXXX account that I never had. I 've disputed this with XXXX , XXXX and XXXX . All have been removed. Once ever y 2-3 mo nths they will pop back up and I have to dispute them again. I 'm tired of telling XXXX and their collectors to stop calling me for a debt that is not mine! I 've explained this to all of the collectors and to XXXX and it ' s STILL hap pening!
Company Response: Untimely response

Untimely Response

2017-03-30

Memphis, TN

Disclosure verification of debt

Debt collection: I do not know

Right to dispute notice not received
Complaint: I recently obtained a copy of my credit report and noticed a collection account from Diversified Recovery Service and I have no idea what it is.
Company Response: Untimely response

Disputed: No Untimely Response

2017-03-28

Lewisville, TX

Taking/threatening an illegal action

Debt collection: Payday loan

Threatened arrest/jail if do not pay
Complaint: diversified recovery systems keeps calling me acting like they are process servers and saying they are coming to serve me at my job, I will be arrested at my home, my wages will be garnished, they will tell my job about my debt. they also said they will tell my references about my debt. they have called with a man pretending to be an investigator. he left a message with a " legal case '' number to call back with. they are also trying to collect twice what is owed, and XXXX is still trying to collect the original amount.
Company Response: Untimely response

Disputed: No Untimely Response

2017-03-28

Lewisville, TX

Taking/threatening an illegal action

Debt collection: Payday loan

Threatened arrest/jail if do not pay
Complaint: XXXX keeps calling me acting like they are process servers and saying they are coming to serve me at my job, I will be arrested at my home, my wages will be garnished, they will tell my job about my debt. they also said they will tell my references about my debt. they have called with a man pretending to be an investigator. he left a message with a " legal case '' number to call back with. they are also trying to collect twice what is owed, and speedy cash is still trying to collect the original amount.
Company Response: Untimely response

Disputed: No Untimely Response

2017-03-20

Saint Landry, LA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was discharged in bankruptcy
Complaint: Creditor agreed to remove from my credit file. The account is still showing on my XXXX credit report. This debt was discharged through chapter XXXX bankruptcy.
Company Response: Untimely response

Disputed: No Untimely Response

2017-03-02

Memphis, TN

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Complaint: I went to the XXXX. I spent 15 mins with him in his office. He was in network and the insurance company paid him {$750.00} and I paid my copay and out of pocket of {$95.00}. He is trying to collect {$1200.00} forfor almost doing nothing. He labeled the procedure pre operation which is false. They want me to pay the difference in what the insurance did not pay plus my copay. I refuse to because I was in network. They think they can charge whatever they want and collect it. Almost {$900.00} for 15 mins of work is plenty enough without trying to get more out of me just because they think they can.
Company Response: Untimely response

Disputed: No Untimely Response

2017-02-01

MS

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Complaint: The XXXX collection was taken off of my credit report last year. It was illegally added back XX/XX/2017.
Company Response: Untimely response

Disputed: No Untimely Response

2016-11-04

Alabaster, AL

Communication tactics

Debt collection: Payday loan

Threatened to take legal action
Company Response: Untimely response

Disputed: No Untimely Response