There are over 4793 complaints on file for Diversified Consultants, Inc. Dated between 2019-12-05 and 2013-07-11.
2017-09-26
Clarkesville, GA
Debt was paid
Company Response: Closed with explanation
2017-09-26
NC
Debt was paid
Complaint: I have been receiving unsolicited phone calls from a company called Diversified Consultants that does not identify itself. They contact me using different incoming phone numbers and never leave a message. After doing reverse phone look-ups, they appear to be some kind of " Commercial Recovery, Self-Service Technology and Pro-Active Outbound '' agency. I have not received written notification via the US Postal Service or email as far as why they keep calling me. I do not owe money to anyone personally or commercially and I am not interested in self-service technology or pro-active outbound activities. One website states this company focuses on telecommunication debt. Huh? I have cell phone, landline phone, internet and TV service that has never been cut off due to unpaid bills.
I want this company to STOP the harassing phone calls to my personal cell phone.
Dates and times of the unwanted calls : XXXX - XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I am not able to retrieve previous phone calls from this company on my cell phone. This company will not stop calling even when I block their various incoming phone numbers.
Company Response: Closed with explanation
2017-09-26
Los Angeles, CA
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2017-09-26
CA
Debt is not yours
Complaint: Diversify consultant has been calling me numerous times every day regarding the dept that I did not owned. I know I had a very clean and good credit records. They asked me to release my personal information and I denied. I requested them to remove my phone number from the list but they still continues call and harrash me. Please help.
Company Response: Closed with explanation
2017-09-25
Wind Point, WI
Account information incorrect
Complaint: I contacted Diversified Consultants my mail XXXX XXXX, 2017 asking them to validate/verify 2 accounts listed on my credit report, one for XXXX for {$97.00} and the other for XXXX for {$1700.00}. My letter asked them to validate/verify that they have a contract with my signature to show that I owe them. Their response was sending me identity theft paperwork. This is not what I requested. If they ca n't provide me this information by law these accounts must be deleted from my credit report.
Company Response: Closed with explanation
2017-09-25
Arvada, CO
Debt was paid
Complaint: I have mailed, faxed, and called both XXXX and Diversified Consultants multiple times regarding an account from XX/XX/XXXX and a collections reported in 2015 : 1. There was a FEMA disaster here in Colorado and this phone was lost in floods of XX/XX/XXXX. I have attached a letter from FEMA certifying this.
2. I tried several failed times to pay XXXX through their Web site including the attached printouts and notes dated XX/XX/XXXX indicating my attempt to pay. After calls to Customer Care they indicated I should pay at an office.
3. I did pay {$200.00} at XXXX/XXXX store on XX/XX/XXXX to pay off the balance due and I have attached my business XXXX credit card statement showing that payment. I never heard anything again for 6 months and had every reason to believe my account was paid and everything was fine.
4. In early XX/XX/XXXX, I received a collection bill from Diversified Consultants. I called and spoke with a XXXX at Diversified Consultants XX/XX/XXXX. Even though he understood I had already paid and had proof of payment, he said that if I paid him directly AGAIN, the collection would be fully REMOVED and DELETED and NOT listed as in collections. I foolishly believed him and made a second payment to get my credit report cleared. I have the bill and my hand-written notes and the confirmation # XXXX as well as another XXXX credit card statement showing that {$230.00} payment made.
5. On XX/XX/XXXX, I sent the previous attached letter requesting this correction. I followed through with a phone call on XX/XX/XXXX after speaking to supervisor XXXX ID # XXXX who said if I faxed proof of the original payment was made before it went to collections in XX/XX/XXXX to XXXX she would get this corrected.
6. On XX/XX/XXXX, I sent another letter to both XXXX and Diverisified detailing above and requesting a response. No response ever received for any of the above.
Company Response: Closed with explanation
2017-09-25
Didn't receive enough information to verify debt
Company Response: Closed with non-monetary relief
2017-09-25
Oxford, GA
Account status incorrect
Complaint: On XX/XX/XXXXI settled a collection account with Diversified Consultants Inc, collecting on behalf of the original creditor XXXX. The settlement amount offered to me by Diversified was {$900.00}, which was paid via credit card ( see attached payment receipt ). At the time the account was settled onXX/XX/XXXX, Diversified had not yet been reporting the collection account on my credit report ( see attached 3-in1 credit report showing collections only, datedXX/XX/XXXX ). However, in XXXX, over a month after I paid the Diversified collection account, the collection agent [ Diversified ] reported a new collection account to the credit bureaus with a retro open date of XXXX.
InXX/XX/XXXX, I spoke with a Diversified collection agent who informed me of the original creditors [ XXXX ] collection charges, and in response to whether the collection was on my credit report, I was told by the collection agent that the account was not yet reporting and would not report if I paid the debt prior to Diversified submitting the collection status to the credit bureaus. I, in turn, indicated that I would pay the account but only after I filed dispute with XXXX due to a discrepancy in the amount. The discrepancy was somewhat rectified and thereafter, I contacted Diversified again on XX/XX/XXXX. The collection agent stated the amount of the debt was {$1000.00} which was settled for settled for a lesser amount of {$900.00} ; account was paid over the phone directly with the Diversified collection agent onXX/XX/XXXX via credit card. Additionally at the time of payment I inquired with the Diversified collection agent as to whether the account was reporting to my credit and again, I was told the collection account was not yet reporting.
I have credit monitoring for the 3 credit bureaus, and inXX/XX/XXXX I received a credit alert that a new collection was placed on my credit file, and as a result my credit rating was adversely impacted and my credit scores had significantly decreased. Since the Diversified collection was settled prior to the account being reported, I filed dispute with the three major credit bureaus, XXXX XXXX, XXXX and XXXX. To no avail, the dispute was closed indicating that the account was being reported correctly.
Company Response: Closed with non-monetary relief
2017-09-24
Williston, ND
Debt is not yours
Company Response: Closed with non-monetary relief
2017-09-23
Lk Buena Vis, FL
Account information incorrect
Complaint: I have repeatedly tried to solve this problem in my own. A XXXX balance continues to be reported to XXXX and XXXX. It was disputed many times. Diversified Consultants says they have submitted updates to XXXX and XXXX that the account has been paid in full. XXXX and XXXX continues report that they have verified XXXX as the correct balance when it is n't.
Company Response: Closed with explanation
2017-09-23
Murrayville, GA
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2017-09-23
Clayton, MO
Their investigation did not fix an error on your report
Complaint: A collection from diversified consultants was listed on my credit report for {$580.00} for XXXX XXXX. They did not send me any notification they were placing this on my credit report. This is not my debt and I can provide proof that whatever address was in service for this debt, I did not live At. They can NOT validate the debt as this is n't my debt. I am tired of this debt that 's not even mine being passed around and sold after proving the debt is n't mine. I will be filing suit at the attorney generals office if this is sold again and not immediately deleted.
Company Response: Closed with non-monetary relief
2017-09-22
Stilesville, IN
Debt is not yours
Complaint: This debt of roughly {$680.00} should not have gone to collections, but was created and sent over to a different company originally several months ago due to a mistake made by XXXX XXXX XXXX. This debt is supposedly for a past due balance and non-returned equipment. At the time i was told that if all equipment was returned, the amount due for the equipment AND the past due balance would be closed out, this however was not done. I have told Diversified consultants of this and informed them i have proof that all equipment was returned yet they still contact me daily about this debt. Even after speaking to a " floor manager '' and setting up a plan to pay off my debt, they are still calling me multiple times. As well, I have never received ANY mail regarding this debt.
Company Response: Closed with explanation
2017-09-22
Brewington Wds, IN
Debt is not yours
Complaint: I 've been trying to dispute this alleged collection debt of {$1200.00} that Diversified Consultants ( DC ) claim I owe. I sent DC my first certified letter dated XX/XX/2017, which requested them to remove this false debt or send proof that validates this debt with my signature, according to the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, and my state laws. Valid evidence should contain my signature, agreeing that I ever had an obligation to pay them. If no such documents exist, all collection debts from Diversified Consultants should be ceased and removed from all my credit reports. DC replied with a letter dated XX/XX/2017, stating that they found the debt " valid. '' Their verification included a letter from XXXX, which included an itemized bill. I also noticed the address on XXXX bill doesnt belong to me. Theres also no signature agreeing that the debt should be paid to Diversified Consultants. DC 's evidence is invalid. I sent a second certified letter dated XX/XX/2017, which DC received on XX/XX/2017, according to the signed return receipt. I included in the letter that they failed to provide viable evidence, and I also state, " as per FTC opinion letter from Attorney XXXX XXXX XXXX, you should be aware that a printout of a bill or itemized document does not constitute verification. '' For a second time I requested them to cease collections or send proper documents. I have not heard back from Diversified Consultants since, which show they lack the proper documents. However, they continue to falsely report this debt on all my credit reports.
Company Response: Closed with non-monetary relief
2017-09-21
Key Biscayne, FL
Debt is not yours
Complaint: I have received collection letters from Diversified Consultants , Inc., XXXX. XXXX XXXX, XXXX, FL XXXX, attempting to collect {$750.00} on a debt to XXXX. The " Agency Reference Number '' is XXXX. The " Account XXXX '' is XXXX. I previously discovered a report of this alleged debt on my credit reports. I disputed it successfully to the credit reporting agencies, who removed it from my reports. However, I subsequently received the debt collection letters that are the subject of this complaint. I disputed that debt to the agency. The agency responded that XXXX verified that the debt was valid and included in that letter a copy of an unpaid bill from XXXX. That bill was addressed to someone named " XXXX XXXX '' but residing at XXXX XXXX XXXX XXXX, XXXX, FL XXXX. The bill was for services provided in XXXX. I have never lived at that address. I did not request or receive services from XXXX in XXXX. I last had an account with XXXX in XXXX, which was fully paid and closed.
It is apparent to me that someone with my name or using my name incurred debt and did not pay. I am being billed for someone else 's debt.
Company Response: Closed with non-monetary relief
2017-09-21
Northside, NC
Didn't receive notice of right to dispute
Complaint: Within the last several days, a collection agency named Diversified Consultants started reporting a debt on my credit report. I have no outstanding, unpaid debts ; and this listing is a mistake. Furthermore, I received no notice of this account from Diversified Consultants INC, and would have certainly contested it, if given the opportunity. The Fair Debt Collection Practices Act states that a collection agency is required to give a 30 day notice to dispute BEFORE they report the account on one 's credit report. I was not afforded this opportunity, and this is a violation of my federal rights. This account just showed up on my report, without any notice at all.
Company Response: Closed with explanation
2017-09-21
FL
Debt is not yours
Complaint: I was contacted by Diversified Consultants, Inc. ( DCI ) on multiple occasions, several times a day in XXXX of XXXX for a phone or internet service item that is in question. On XXXX XXXX, XXXX, prior to sending the debt validation letter to DCI, I contacted the company ( XXXX XXXX XXXX ) that DCI claimed they were collecting the alleged debt for and after several transfers within the company, I was told by customer service representative at XXXX XXXX XXXX, XXXX, that they had no information on any debt or monies owed to XXXX XXXX XXXX in my name. That same day, on XXXX XXXX, XXXX, I sent a formal request for a detailed list of the charges for the alleged debt via XXXX ( Tracking # XXXX ) which was received by Diversified Consultants on XXXX XXXX, XXXX at XXXX XXXX., DCI did not respond to my lawful request within thirty ( 30 ) days as required by law, however they still chose, one month later, to report the alleged debt to all three major credit reporting agencies, XXXX XXXX and XXXX.
Please see to it that remove the collections from all three credit agencies for failure to validate a debt that the alleged company they claim they are collecting for has no knowledge of.
Company Response: Closed with explanation
2017-09-20
Bohemia, NY
Debt is not yours
Complaint: This company Diversified Consultants is trying to collect on a debt from XXXX XXXX that i do not owe and have numerous calls with XXXX XXXX over the past year and a half that this debt is not owed due to the fact that i replaced their tv service with XXXX XXXX and notified them when to cancel the service and XXXX never did that. They kept on billing my account month after month for service that was no longer used. All equipment was returned to XXXX This balance is not owed by me, XXXX made the errors of charging me month after month and I am not responsible for their errors. I called Diversified on XX/XX/XXXX and told them the story and errors by XXXX XXXX twice already and since this is the 3rd collection agency that has tried to collect this money they were also made aware that I am not liable for this debt. XXXX XXXX made the errors they need to take care of this balance and delete off my name. if needed i will supply the company with the XXXX XXXX bill or bills that shows i had service with them at the dates XXXX claims i had service with them.
Company Response: Closed with non-monetary relief
2017-09-20
Bremen, GA
Debt is not yours
Complaint: I had Internet service at my Home in Georgia and the Internet was continuously having problems, so I called on several occasions to get XXXX XXXX XXXX to come and provide service to fix the problem. We set up an appointment and the technician did not show up on 2 separate occasions!! I was furious from missing work, etc. 2 weeks later the Modem went out and NOW the Internet was completely down, so I had no choice but to get XXXX XXXX XXXX out to my home and finally a tech showed up and stated that I needed a NEW modem and I said OK, then stated that I had to pay for it, and I refused because it was their modem and I was paying monthly for it!! I said, I NO LONGER want XXXX XXXX XXXX because you guys are horrible, the tech then said " I understand '' and started packing up. I told him to take the MODEM with him and he said " just throw it away, its fried ''! I said ok, called XXXX, who I am still with today. A year later, XXXX XXXX XXXX puts a debt on my credit report saying I owed them for a Modem!! I was beside myself and NOW, I have a collection agency hounding me, continuously refreshing their reporting to the Credit Bureau.. I dispute it and get it removed, and then they report it again with a different amount, so I called them and told them that they are harassing me and NOW its worse than ever!! They keep adding to the original {$19.00} they say I owe, which I do n't, and now its {$160.00}!! They refresh every month adding new fees. They are continuing to harass me!!
Company Response: Closed with explanation
2017-09-20
Alta, CA
Attempted to collect wrong amount
Complaint: HI MY NAME IS XXXX XXXX. I USED XXXX XXXX INTERNET AND MY ACCT# WAS XXXX. I STARTED SERVICE IN XX/XX/XXXX AND USED MY OWN MODEM/EQUIPMENT AND INSTALLED MY SELF. I ORDERED SERVICE THRU PHONE AND SAME DAY I TRIED TO INTALL SERVICE WITH HELP OF PHONE LADY. I HAD CLEARED WITH XXXX LADY THAT I HAVE MY OWN EQUIPMENT/MODEM AND SHE SAID GOOD/OK. WHEN I START GETTING MONTHLY BILLS, XXXX START CHARGING ME $XXXX FOR EQUIPMENT FEE AND EVERY MONTH I HAVE TO FIX THIS CHARGES WITH XXXX BY PHONE & CHAT. EVERY MONTH I SPEND MINIMUM 2 & MORE HOURS FOR THIS.I WAS TIRED / FRUSTRATED. TO FIX THIS ISSUE I MADE A COMPLAINT TO STATE CONSUMER AUTHORITY AND TOOK THIS ISSUE TO XXXX PRESIDENT OFFICE IN XX/XX/XXXX. LADY NAME XXXX XXXX(MANAGER) HANDLED MY COMPLAINT AND ASSURED ME THAT THERE WILL BE NO MORE HASSLE FOR ME. I HAVE ALSO WITH HER 3-4 TIME THAT WHEN I WILL CANCEL MY SERVICE , THERE IS NO NEED TO RETURN THE EQUIPMENT TO XXXX AND SHE SAID YES BECAUSE I HAVE CLEARED & PROVED HER THAT EQUIPMENT IS MINE. IN XX/XX/XXXX I CANCELLED XXXX XXXX SERVICE AND AGAIN CONFIRMED WITH XXXX REP ON PHONE THAT EQUIPMENT IS MINE THEN NO NEED TO RETURN BACK. BUT XX/XX/XXXX, I RECEIVED A BILL OF $XXXX FOR NOT RETURNING A EQUIPMENT. I HAVE CALLED & CHAT MANY TIME WITH XXXX FOR THIS AND EVERY TIME XXXX REP PROMISED ME THEY WILL FIX THIS ISSUE AND I WILL GET MY FINAL XXXX BALANCE-DUE BILL WITHIN 5-7 DAY BY MAIL AND ALSO WILL GET CALL BACK FROM XXXX OFFICE BUT NEVER GET ANY CALL BACK. EVERY TIME THEY CREATED A TICKET / CASE # FOR THIS ISSUE. LATEST TICKET IS XXXX WHICH I HAVE UPDATED4-5 TIME BY PHONE. I HAVE ALSO E-MAIL TO XXXX PRESIDENT OFFICE. AND REQUEST IF XXXX WANTS TO CHECK WHAT XXXX XXXX (MANAGER) TOLD /PROMISED ME ON PHONE IN XX/XX/XXXX PLEASE CHECK FINAL / LAST CALL RECORDING BETWEEN ME & XXXX XXXX SHE ASSURED ME ON PHONE THAT NO NEED TO RETURN EQUIPMENT BACK. I ALSO ASKED BY EMAIL TO XXXX XXXX (MANAGER) COUPLE TIME IF XXXX SEND ME EQUIPMENT FOR MY ACCT # XXXX, PLEASE PROVIDE ME INFORMATION LIKE WHEN, WHERE / ADDRESS, WHAT DATE, WHO DELIVERED (XXXX,XXXX,USPS) EQUIPMENT TO MY PLACE & SHIPMENT TRACKING # BECAUSE XXXX ALWAYS ALWAYS KEEP ALL INFO IN THEIR SYSTEM. BUT I DID NOT GET ANY REPLY FROM XXXX XXXX BECAUSE I ASKED ALL THIS INFORMATION FROM XXXX BY EMAIL OR PAPER MAIL SO I CAN KEEP WRITTEN PROOF FOR MY RECORD. BECAUSE XXXX TURNED BACK FROM ALL THEIR PROMISES/COMMITMENTS, WHICH THEY MADE ON PHONE CALL. I AM 200% ASSURED THAT XXXX DID NOT SEND ME EQUIPMENT THAT'S WHY THEY ARE NOT PROVIDING ME INFORMATION LIKE WHEN, WHERE, WHAT DATE, WHO DELIVERED, SHIPMENT TRACKING # FOR MODEM. SAME INFO I HAD ASKED FROM XXXX XXXX ( MANAGER PRESIDENT OFFICE) IN XX/XX/XXXX BUT SHE DIDN'T GAVE ME THIS INFO. XXXX STILL DID NOT FIX MY ISSUE AND THEY CREATED TICKET#XXXX FOR THIS. XXXX REP TOLD ME I WILL GET MY XXXX BALANCE/DUE BILL WITHIN 7-10 DAYS BUT DIDN'T GEY ANY XXXX BILL OR CALL FROM XXXX. AFTER THIS XXXX FORWARD MY ACCOUNT TO COLLECTION AGENCY-XXXX XXXX XXXX XXXX, XXXX,NY. BUT AFTER MY COMPLAINT THIS COMPANY DELETED MY ACCOUNT FROM THEIR SYSTEM AND SEND BACK TO XXXX.
BUT XXXX NOW FORWARD MY ACCOUNT TO ANOTHER AGENCY NAME --DIVERSIFIELD CONSULTANTS INC, XXXX XXXX, XXXX, FL XXXX. PHONE # XXXX. I RECEIVED A NOTICE FROM THIS AGENCY ABOUT $XXXX DUE AMOUNT OF XXXX ( ACCT#XXXX REF# XXXX). I CALLED THIS AGENCY BUT THEY ARE NOT READY TO LISTEN MY ISSUE WITH XXXX AND GIVING ME WRONG INFO LIKE THIS IS NOT FOR XXXX EQUIPMENT CHARGES. I ASKED THEM GIVE ME IN WRITTEN WHICH THEY GOT FROM XXXX LIKE THIS IS NOT EQUIPMENT RETURN CHARGES.
I REQUEST YOU PLEASE TAKE ACTION AGAINST DIVERSIFIED CONSULTANTS INC AND XXXX XXXX FOR MENTALLY & FINANCIALLY HARASSMENT AND ALSO EFFECTING MY CREDIT SCORE. PLEASE ORDER THEM TO CLEAR MY ACCOUNT AND STOP HARASSMENT. I WOULD BE VERY THANKFUL TO YOU.
WITH REGARDS,
XXXX XXXX XXXX XXXX XXXX, XXXX XXXX CA XXXX
E-MAIL-XXXX
Company Response: Closed with explanation
2017-09-20
San Antonio, TX
Attempted to collect wrong amount
Company Response: Closed with explanation
2017-09-19
Gpt, MS
Difficulty submitting a dispute or getting information about a dispute over the phone
Company Response: Closed with explanation
2017-09-19
Houston, TX
Didn't receive notice of right to dispute
Company Response: Closed with explanation
2017-09-19
Joliet, IL
Account information incorrect
Company Response: Closed with explanation
2017-09-19
Jacksonville, FL
Didn't receive enough information to verify debt
Complaint: On XXXX XXXX, XXXX I received an alert from XXXX indicating a new collection account was added to my credit report. After logging in, I learned XXXX XXXX had placed a collections account, in the amount of {$690.00} from XXXX, on my report. This same account was previously with XXXX XXXX and on XXXX XXXX, XXXX it was disputed. Between XXXX XXXX, XXXX, the account was found not to be valid and removed from my credit reports. Now within a week, XXXX XXXX has placed this account back on my credit report. In addition, I have not received any type of correspondence from XXXX XXXX in regards to this " alleged '' debt -- no letter, phone call, etc. According to the Fair Debt Collections Practices Act, I should have been made aware about this debt and their pre-meditated actions, and since I was not, this is a violation of the FDCPA.
My research on this collection agency yielded a slew of reviews of their unethical collection practices. I would like this remedied immediately, and I would like for XXXX XXXX to remove this account from my credit report and have an updated copy sent to me. This is a violation and I was this fixed immediately.
Company Response: Closed with explanation