Capio Partners, LLC

2015-08-21

GA

Disclosure verification of debt

Debt collection: Medical

Right to dispute notice not received
Complaint: Invalid collection placed on credit report- violation of fair debt collections act, After reviewing a copy of my most recent credit report I noticed a collection in the amount of XXXX from Capio Partners XXXX has been placed on my credit report. This erroneous collection was placed on my credit report without any prior communication ( verbal or written ) and without validation of debt. I had no prior knowledge of this account and I was never informed of this collection account nor have I ever received any correspondence from Capio Partners XXXX XXXX or any other company regarding this account. I never received any information about this account nor was I given the opportunity to acknowledge or dispute the validity of this account. The practices employed by Capio Partners, XXXX is a violation of the Fair Debt Collections Act. I am requesting that Capio Partners, XXXX remove this collection account from each of my credit reports.
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-08-20

Spring, TX

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-08-14

Marietta, GA

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-08-12

Katy, TX

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-08-05

Houston, TX

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-08-04

Miami, FL

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-07-31

Alafaya, FL

Disclosure verification of debt

Debt collection: Medical

Right to dispute notice not received
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-07-31

San Jose, CA

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Complaint: Capio Partners has put a collection account on my XXXX credit report. I have paid this account in full.
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-07-27

East Windsor, NJ

Disclosure verification of debt

Debt collection: Medical

Right to dispute notice not received
Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2015-07-24

Saint Petersburg, FL

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-07-09

Houston, TX

Disclosure verification of debt

Debt collection: Medical

Right to dispute notice not received
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-07-06

Washington, DC

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-06-25

Anniston, AL

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-06-25

Tampa, FL

Improper contact or sharing of info

Debt collection: Medical

Talked to a third party about my debt
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-06-25

Hanceville, AL

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Complaint: Capio Collections bought an old medical debt of mine. Instead of updating the Credit Burearu with the new information on the same account, they created a new account number with the same debt. I was n't even aware the account had been sold until I contacted the original debt holder, and they told me. I called to make arrangements with them XX/XX/XXXX, and after I called they proceeded to report the account as new debt a week later. I believe the limits to the amount of time an account can report are in place to protect consumers from lasting financial damage due to hardships. I have worked extremely hard to get my credit corrected, and pay off all the old medical collections I could. I believe this account has aged enough to come off of the report, and then the orignal debtor changes the amount, sells the account, and puts it back on as new debt. My husband and I are trying to purchase a home, and this is a huge barrier for us. I believe these type of practices by debt collectors should be considered unlawful. I would like for Capio to either update the original entry, or if by law it has already come off the report, then remove the new entry. This company should not be able to re-penalize me for 7 year old debt. The account number is XXXX. I would be happy to work something out with them if they would report this accurately to my credit report. This is the second incident this year I 've had with a debt collection agency using tactics such as these.
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-06-24

Brentwood, TN

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-06-24

Odessa, FL

Improper contact or sharing of info

Debt collection: I do not know

Contacted me after I asked not to
Company Response: Closed with explanation

Disputed: No Timely Response

2015-06-24

Sylvester, GA

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-06-23

Bellaire, TX

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Complaint: I called Capio Partners to pay off XXXX of my debts and also to advise them that the items was no longer a disputed item. They said it was not in dispute yet it keeps reading that on my credit report and after XXXX plus minutes on the phone I was transferred to several people and forced to pay XXXX bills ( XXXX which I never knew ) was in collections. After explaining that I was reading this information from my credit report because I 'm trying to move they threaten me with the XXXX new items that was never advised to me I had. He said I had to pay them all and that the new XXXX items was going to hit my credit report within 10 days. It hit my credit report on XXXX XXXX 2015, but on the credit report it says XXXX report XXXX 2015 and then report again in XXXX. This is n't true because I 've had my credit report pulled every month for 7 month since trying to get a house and they knew this once I called them to pay and they threw these items on my credit report and dropped my score and still report them as being disputed. Now I 'm being held up with my closing date. They would n't even take my money for a XXXX of them. They said I had to pay all.
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-06-12

Cadwell, GA

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-05-30

Colts Neck, NJ

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: They asked me for personal information. i told them i dont give that over the phone. The guy told me so your not ready to cooperate hung up and called me XXXX time s in a row. I called them back and ask them to stop. he then stated that he need to verify me again. i said i dont know you and i wont give you personal info he said we ll keep calling.
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-05-27

Edgewood, FL

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-05-22

Tampa, FL

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-05-20

San Jose, CA

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Complaint: Collection company XXXX partners sold this account to another collection agency Capio partners and has left the account open.
Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2015-05-18

Bohemia, NY

Disclosure verification of debt

Debt collection: Medical

Right to dispute notice not received
Complaint: The following agency, Capio Partners LLC, filed a derogatory record on my credit report, but i did not receive any notification with a right to dispute. When asked about, a representative informed me that no communication letter was sent out. I had no idea this was on my credit report. Note : I did pay the debt with my CC because I was buying a car and wanted the record off my report. I was told that the record would be removed, but XXXX confirms it stays on for 7-years. I want to make this complaint because I feel I should have been given notice with at least 30-days to dispute the claim. I should not have paid the claim as it was a XXXX case from XXXX of 2010. XXXX paid for my XXXX service, but the hospital, XXXX XXXX XXXX XXXX, in XXXX, PA has been harassing me for more money. I was advised by XXXX that I should not pay the false claim and that I should continue to dispute it to avoid records on my credit report, but this collection agency did not give me a chance to dispute the claim. I have never had a bad record on my credit report and this hurt my overall score.
Company Response: Closed with monetary relief

Disputed: No Timely Response