CBC Credit Services, Inc.

2019-06-22

MI

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: CBC credit service is reporting that I still owed the XXXX county XXXX money, which I was in XXXX about year ago they told me that I dont owed them nothing, so CBC credit service is still reporting the owed account saying that I owed them XXXX, XXXX
Company Response: Company disputes the facts presented in the complaint Closed with explanation

Timely Response

2018-09-17

Caro, MI

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-07-13

Walkerville, MI

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Old information reappears or never goes away
Complaint: I have a collection account with this agency and it should be from XX/XX/XXXX. However it was reaged to XX/XX/XXXX ... When the creditor took it over. This account has been illegally reaged.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-02-23

Grosse Ile, MI

Communication tactics

Debt collection: Medical debt

You told them to stop contacting you, but they keep trying
Complaint: XXXX or XXXX XXXX XXXX contacts me multiple times a week about a medical debt. I have made payment s as often as I could and eventually pay th bill off. I gav cask d repeatedly to only contact me via mail. So inst ad they contacts my parents house. The man that calls is rude and hateful. I get st least five calls a week. I want it to stop!
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-02-17

MI

Threatened to contact someone or share information improperly

Debt collection: Medical debt

Talked to a third-party about your debt
Complaint: On or about XX/XX/2018, I received a letter from CBC Credit Service Inc., XXXX, XXXX XXXX Michigan XXXX. The letter is threating and assumptions regarding ability to pay. It says it contacted my employer and believe I have the means to pay. Account # XXXX XXXX is the collectors name on letter. I have attached a copy of letter.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2017-12-24

MI

Took or threatened to take negative or legal action

Debt collection: Medical debt

Threatened to sue you for very old debt
Complaint: Company name : cbc credit services Accounts manager XXXX XXXX XXXX Multiple phone calls a week using different phone numbers Me- Blocked numbers Company- XXXX multiple letters a month then Typed a letter stating and I quote " somebody get ahold of me or we will have to take further collection action!! The choice is yours!!! '' ( Thats Threatening to me ) Me-felt threatened being unsure of what this person is capable of or what she means exactly and feel like pople are going to just come and try to tak my stuff from me for this medical debt Company- Listed 3 debts on the page XXXX XXXX XXXX XXXX : {$120.00} and {$480.00} Then said " Other '' : XXXX Unprofessional to not add a full list when trying to collect i dont know what " other '' is and where 10,000 + dollars came from This company made me feel unsafe in my own domicile and unsure if my thinga wil just start being taken
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2017-11-27

MI

Communication tactics

Debt collection: Medical debt

You told them to stop contacting you, but they keep trying
Complaint: CBC Credit has been contacting me at work. My supervisor has previously told this agency that I am not to receive personal calls at work. They have continued to call until today when I gave them my card information to setup a recurring payment rather than paying off a total account at once as I have been doing. It was stated that I will receive another call towards XX/XX/XXXX when I should receive my taxes so that I can pay it off with them. This company has been told twice now not to call me at work, yet still does.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2017-09-11

Williamston, MI

Written notification about debt

Debt collection: Medical debt

Didn't receive enough information to verify debt
Complaint: I filed a dispute online with CBC Credit Services Inc on two different occasions, and each time the CBC sends me a list of all of the VERY PRIVATE PROCEDURES done to myself and my child. I was under the impression that this information is confidential and I must give permission for CBC to have any of my medical records. I have received detailed medical records from me and my XXXX minor children. The information contained in these files is to be treated with the utmost confidentiality. Allowing a Credit Collection Company having my personal information regarding my children and myself is a criminal offense.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2017-05-19

Detroit, MI

Threatened to contact someone or share information improperly

Debt collection: Medical debt

Contacted your employer
Complaint: On Friday XXXX XXXX 2017 I received a letter dated XX/XX/17 from CBC Credit Services Inc Which stated that they new where I worked, and made some assumptions about my means to pay. The letter closes with a very thinly veiled threat about how this company will proceed. Fair Debt Collection ActAs amended by Public Law 111-203, title X, 124 Stat. 2092 ( 2010 ) 807 section 4
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2016-12-02

Knoxville, TN

Disclosure verification of debt

Debt collection: Medical

Not disclosed as an attempt to collect
Complaint: I get a medical bill on collection showing on my credit report that I do not have any knowledge of. I never received any invoice from doctor office just collection calls contacting me about this issue without any explanation.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: Yes Timely Response

2016-10-30

Grosse Ile, MI

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: No Untimely Response

2016-10-06

Oxford, GA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt resulted from identity theft
Complaint: They are trying to collect a debt I do not owe.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: No Timely Response

2016-08-04

Grosse Ile, MI

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Company believes it acted appropriately as authorized by contract or law Closed

Disputed: Yes Timely Response

2016-06-09

Davison, MI

Communication tactics

Debt collection: Medical

Threatened to take legal action
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Disputed: No Timely Response