Benjamin Chaise Associates

2019-10-25

Chesterfield, MO

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Company Response: Company disputes the facts presented in the complaint Closed with explanation

Timely Response

2019-09-20

Bentley, MI

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Complaint: I have a debt from XXXX, which I was XXXX for and also filed bankruptcy upon release in XXXX. I provided proof of XXXX in XX/XX/XXXX and today XX/XX/XXXX. I called and asked why I was still receiving collections and Benjamin chaise and associates told me they were still coming after me they did not care about the bancruptcy they would keep coming so pay my XXXX bill.
Company Response: Company disputes the facts presented in the complaint Closed with explanation

Timely Response

2019-09-03

Keyport, WA

False statements or representation

Debt collection: I do not know

Attempted to collect wrong amount
Complaint: I was under sub-contract for XXXX XXXX at the local XXXX XXXX for XXXX XXXX of XXXX, Id during the past winter. My bill for XXXX was unusually high due to a XXXX XXXX XXXX of over XXXX. Of XXXX.. {$27000.00} Which was submitted XX/XX/XXXX. I received a check for {$21000.00} dated XX/XX/2019. I did not cash the check because I knew this would be considered as acceptance of payment in full. At the same time another customer, XXXX XXXX XXXX, owed {$760.00} for snow removal but the obstinate property owner would not pay. I received a cold call from XXXX XXXX of BENJAMIN CHAISE & ASSOCIATES ( BCA ) asking if I needed help with this, so under contract they attempted collection but gave up in a couple weeks and gave it back to me to try something else ... ..a VERY IMPORTANT PRESIDENCE WAS SET. I then contracted BCA to attempt collection of the remaining balance from XXXX XXXX ... {$5200.00} After a few weeks Mr.XXXX of BCA contacted me by phone ( non-tracable ) and had reached an agreement with my customer but required me returning the check to the customer.He mentioned the check was no good, a stop-payment was placed on it I reluctantlyand hesitantely complied and they very quickly provided the XXXX envelope the next day for the check. I was of the impression I would get a check for the full amount or somewhere near that but INSTEAD Much time went by never hearing back from BCA! So I finally contacted my customer who told me they paid on XX/XX/XXXX {$21000.00} to BENJAMIN CHAISE!! BCA DID NOT COLLECT ANYTHING EXCEPT WHAT I ALREADY HAD!! By law, a check received is considered PAID, so this money was already MINE before signing a contract with them! What were they doing RE-COLLECTING that money that I was not in dispute over.I wanted to collect the balance owed!! BCAs excuse.we are entitled to a commission, we dont work for free. Why did they not act by the PRESIDENCE set with XXXX XXXX XXXX and just tell me we arent able to collect anymore from your customer, just go cash your check Obviously they saw big $ $ $ signs and played a dirty, underhanded, deceitful trick on me.They ROBBED me of 22 % of MY MONEY! According to honest debt collection practices : If we dont collect, we dont get paid is what is typical. XXXX, of the XXXX XXXX XXXX agreed. My customer said The XXXX they pulled at your hiring them is beyond belief. THEYRE NOT DONE YET! By contract BCA pays on the LAST DAY OF THE MONTH FOLLOWING THE MONTH THEY RECIEVED PAYMENT ( XX/XX/XXXX ) Therefore, a payment was due to be paid XX/XX/XXXX. No payment arrived at least a week into XXXX, so out of frustration I posted a one-star review on YELP with ALL THE DETAILS. That got their immediate attention and Mr. XXXX sent me a nasty, intimidating email with the subject line : BREACH OF CONTRACT ; LAWSUIT PENDING. I hired an attorney and so did BCA and their settlement offer was to pay me only if I removed the post on YELP. I declined to let my freedom of speech be taken away by blackmail. My offer was to REMOVE THE POST ON FULL REFUND. They sent a check the last week of XXXX for {$10000.00} IN CONCLUSION : Benjamin Chaise & Associates would have collected 22 % of $ XXXX-around {$1100.00} BUT INSTEAD HAS TAKEN {$11000.00}!! LEAVING ME WITH {$10000.00} WHEN I STARTED OUT WITH {$21000.00}!!!!
Company Response: Company disputes the facts presented in the complaint Closed with explanation

Timely Response

2019-07-03

Colo Spgs, CO

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: This lady XXXX XXXX keeps calling me. She has the wrong name and says she's with Benjamin Chase and associates a debt collection agency. I owe absolutely no debt. This is probably a scam. I would like this company to stop calling me. I can't block them because they use a private number. Please help thank you
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-07-02

South Florida, FL

Communication tactics

Debt collection: Other debt

You told them to stop contacting you, but they keep trying
Complaint: Hello, I had requested that this collection firm to please cease and desist any and all communication with me, as well as my company, its employees, telephone reception, family and friends, in relation to their alleged debts they I owed. I had wrote them a letter to document a period of verbal telephone and email harassment we have received from this collection agency during a period of time from the past one ( 1 ) month. Such conduct has caused us to suffer severe humiliation and embarrassment, emotional distress, and physical discomfort. This included telephone calls using verbal threats and abusive language. I had an agreement with the collection company client company XXXX XXXX directly dated XX/XX/2018 and I had adhered to all of our payment obligations. Service Failures have resulted in reduced payment in accordance with our contract. Total dispute amount was {$3000.00} for cleaning services not provided to my personal private property Please help and advise. Thank you
Company Response: Company disputes the facts presented in the complaint Closed with explanation

Timely Response

2019-05-03

First Consumers Nat Bank, OR

Took or threatened to take negative or legal action

Debt collection: I do not know

Threatened to sue you for very old debt
Company Response: Company disputes the facts presented in the complaint Closed with explanation

Timely Response

2018-11-21

Oxford, GA

Communication tactics

Debt collection: Other debt

Frequent or repeated calls
Complaint: They keep calling both my phone and my wife 's phone for a business debt. They use " restricted '' number. They call an average of 12 times per day. her name is XXXX XXXX Benjamin Chaisse and Associates XXXX XXXX, ext XXXX
Company Response: Company disputes the facts presented in the complaint Closed with explanation

Timely Response

2018-10-23

Mem, TN

Communication tactics

Debt collection: Other debt

Used obscene, profane, or other abusive language
Company Response: Company disputes the facts presented in the complaint Closed with explanation

Untimely Response

2018-08-02

Oxford, GA

Communication tactics

Debt collection: Other debt

You told them to stop contacting you, but they keep trying
Complaint: Company continually calls me trying to collect a debt I don't owe. Told them that if they felt I owed the money to take me to court, This last time I spoke to a gentleman that said his name was XXXX XXXX with Benjamin Chaise and Associates, XXXX XXXX XXXX, # XXXX XXXX XXXX, CA XXXX. I was very clear to ask not to call me again about this debt and he has called me again. I told him that I would report his calls to the appropriate authorities and now I am. The first time I spoke to him he was very rude.
Company Response: Company disputes the facts presented in the complaint Closed with explanation

Timely Response

2018-05-11

Philatelic Center, CA

Communication tactics

Debt collection: Other debt

You told them to stop contacting you, but they keep trying
Complaint: I don't recognize this debt. I had received multiple phone calls and letters last year from Benjamin Chaise & Associates regarding this file. I sent recommended CFPB letter to this debt collector in XXXX XXXX, California on XX/XX/XXXX asking for more information via certified USPS mail which was received XX/XX/XXXX at XXXX. Specifically requested NO more phone calls only contact via certified mail. No contact since then. Just received a call and voicemail now from a number with NO CALLER ID the person identifying themselves as XXXX XXXX from Benjamin Chaise and Associates. I have recorded it and attached below. Not very happy about this I am seriously considering retaining a lawyer for legal counsel and suing them for harassment.
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with explanation

Timely Response

2018-05-07

Fort Mill, SC

Took or threatened to take negative or legal action

Debt collection: I do not know

Threatened to sue you for very old debt
Company Response: Closed with explanation

Timely Response

2018-03-23

Savannah, GA

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: Again today I received a call concerning a debt owed by an individiual not known to me. I have already contacted this company to report this but they continue to call.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-03-14

San Jacinto, CA

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: XXXX XXXX XXXX XXXX XXXX XXXX, has falsely and wrongfully reported me to a collection agency as purportedly owing a debt- which is not me, nor is it mine. Their agency, Benjamin Chaise & Associates has sent me a letter dated XX/XX/18, which has falsely made claims against me, reporting me with gross negligence as to purportedly owing a debt that is not mine. ( Amount stated on their letter : XXXX ). Ive never had any business dealings with XXXX XXXX XXXX XXXX XXXX XXXX, nor their affiliates, nor the agency, Benjamin Chaise and Associates, or any of their agents. This is not mine, not my company and I do not owe any money in portion or in full as claimed. There are no contracts whatsoever between myself and the purported creditor, and or Benjamin Chaise & Associates, verbal and or written. The letter sent to me was addressed to a business which is not me, nor my company and I have never heard of nor have any part of. They obviously are phishing and have sent out this demand for funds either with gross negligence or in an effort to defraud me. I've sent a letter to XXXX XXXX XXXX XXXX XXXX XXXX, and Ive sent a letter to Benjamin Chaise & Associates- a demand for debt validation, dated XX/XX/18 There has been no response to the debt validation. I received from them a statement that the claim has been turned over to a lawyer in XXXX XXXX, NV.
Company Response: Company disputes the facts presented in the complaint Closed with explanation

Timely Response

2017-10-03

N Las Vegas, NV

Communication tactics

Debt collection: I do not know

Used obscene, profane, or other abusive language
Complaint: they keep calling I have explained to them its my debt its not XXXX but they keep calling harassing me using threatening phone calls that will take everything I own seize my bank accounts, they keep saying just pay the debt its easier they keep telling I have told them to stop calling my cell phone but they do n't stop they keep calling from private numbers. They even called me this morning XXXX/XXXX/XXXX and once again I stated stop calling and XXXX XXXX said just breath since I know what happen in XXXX XXXX today to breath I told him to XXXX XXXX
Company Response: Company disputes the facts presented in the complaint Closed with explanation

Timely Response