BMO HARRIS BANK NATIONAL ASSOCIATION
Consumer Complaints
There are over 1624 complaints on file for BMO HARRIS BANK NATIONAL ASSOCIATION. Dated between 2019-12-04 and 2011-12-08.
Complaints Page 9
2019-02-21
Chicago, IL
Credit limit changed
Payday loan, title loan, or personal loan: Personal line of credit
Complaint: I have an overdraft line of credit with BMO Harris Bank. I recently applied for an increase to the line of credit. I was told they have a whole new process for there applications. I called in a few days after I submitted the application and spoke with a representative about the status. He indicated that the application was declined ( despite my strong credit profile, income, & assets that includes several credit lines for several years of a similar size ). When I asked what the reasons were, he indicated that I would receive a letter in the mail in 7-10 days explaining the decline reasons. I asked if there was a way to appeal as this was a judgmental lending decision ( meaning it was manually reviewed ) and that I have several pre-approved offers on there website for other lending products. He said no.
Today, I received the letter from BMO Harris Bank that simply states that my application was declined and that if I wanted a reason I would have to call in to customer service and request the reasons be provided. I already did this onXX/XX/XXXX and this is the letter that they sent which does not provide me any detail other then I have a good credit score.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-02-19
Lannon, WI
Problem with the payoff process at the end of the loan
Payday loan, title loan, or personal loan: Installment loan
Complaint: I received a small business loan from XXXX XXXX XXXX XXXX in XXXX. The loan was secured by my house as collateral. XXXX XXXX XXXX was acquired by XXXX XXXX in XXXX. I paid off the loan in XXXX. Although the loan number has changed over the years due to BMO acquiring XXXX XXXX XXXX the original loan was never discharged or recorded as being paid off.
The original loan is still showing as a lien against my house which I'm trying to refinance with XXXX XXXX ( BMO currently has the mortgage ). I've tried contacting BMO about discharging the original loan. I've made many phone calls and related my situation to at least 3 different people. I have a rate lock with XXXX expiring on XX/XX/XXXX. I've already lost {$1000.00} due to the delay of closing my new mortgage and now I might have to settle for a higher interest rate which will cost me even more money. BMO has been unresponsive to my situation. The last conversation I had with them was at XXXX on Friday, XX/XX/XXXX informing me that the person I was speaking with couldn't help me because it was a business loan and I had to contact their business lending department. Everyone I've spoken with was told this was a business loan. WHY DID IT TAKE A WEEK AND 6 PHONE CALLS FOR BMO TO TELL ME I WAS TALKING TO THE WRONG PERSON? This is now a time-sensitive issue caused by BMO 's incompetence and negligence in not discharging my loan over 6 years ago.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-02-15
Wonder Lake, IL
Fees or interest
Credit card or prepaid card: General-purpose credit card or charge card
Problem with fees
Complaint: BMO Harris Bank 's statement is calculating the credit ending balance incorrectly. On my XX/XX/XXXX bank statement, the previous balance is XXXX ( CR ), other credit for this period is XXXX ( CR ), however, the ending balance is only showing XXXX ( CR ) rather than the accurate amount of XXXX ( CR ).
In addition, for the XX/XX/XXXX statement, it shows the purchase amount is XXXX, which exactly offset the credit amount I have been on the credit card, but it was never incurred.
My statement is understated. I tried to contact BMO, but it takes forever to talk to a real person.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-02-13
Palos Park, IL
Managing an account
Checking or savings account: Checking account
Banking errors
Complaint: A {$25000.00} check ( check number XXXX ) that I gave to my sister was cashed by her on or around XX/XX/2018 with funds deducted from my checking account. I logged onto my online banking with BMO Harris this morning and saw that an additional {$25000.00} was deducted from my account, and the same check from XX/XX/2018 appeared in the image. I called BMO Harris and created a case for it to be investigated, but I'm extremely unhappy that there was no immediate resolution given the fact that BMO Harris allowed the exact same check to be used twice. I would think that most banks have technology or software to prevent this from happening.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-02-13
Lannon, WI
Trouble during payment process
Mortgage: Home equity loan or line of credit (HELOC)
Complaint: ***THIS ISSUE IS TIME SENSITIVE*** My current home mortgage is with BMO Harris and I am re-financing with XXXX XXXX . I also have a small business loan with BMO that XXXX instructed me pay off to facilitate the refi ( the loan is secured with my house ). I paid off the BMO business loan on Friday, XX/XX/XXXX in the amount of {$2700.00} and asked for a discharge letter to be sent to me ASAP. I have a rate lock with XXXX expiring on XX/XX/XXXX unless I can confirm the loan payoff. I contacted the branch on Monday, XX/XX/XXXX to verify the loan payment had been processed. The branch could NOT verify payment had processed. They instructed me to contact their Customer Service department at a number they provided. I was transferred 3 times, having to explain my situation each time, before getting someone to confirm the payment was processed. When I asked for a discharge letter I was told it could take up to 30 days. After explaining I couldn't wait that long I was told it could be expedited but that would still take up 14 days. I requested something to give XXXX to extend my rate lock. She offered a letter emailed to me on Tuesday, XX/XX/XXXX. I did not receive that email. I've left two messages today with no response. In addition, my loan officer at XXXX has indicated his difficulty in getting payoff information on the primary mortgage delaying the process more than it should. It doesn't seem to matter who you call or what information you're seeking, this bank is unresponsive to it's customers needs.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-02-12
Calumet Park, IL
Managing an account
Checking or savings account: Checking account
Problem making or receiving payments
Complaint: I opened a checking account in XX/XX/XXXX with BMO HARRIS BANK. I signed an agreement that allowed me to access my account online through bmo harris 's portal.
XX/XX/XXXX I tried to access my account using my id and password and was directed to another portal instead of my account. At that portal I was prompted to check two boxes signifying my agreements to new terms and conditions and I refused to check. When I refused to check I was not permitted access to my account online. My online account has been taken hostage until I agree to a new agreement.
What happened to the agreement that allowed me access to my account since XX/XX/XXXX??? I contacted bmo harris and spoke to XXXX, and then to whom I was told was a manager named XXXX. Neither would allow me access to something that only twenty four hours prior I had had access to. And XXXX refused to give me any officers names in the harris organization that I could contact by calling or email, and would give no names to whom to address my complaint via snail mail. I feel like he was deliberately being unhelpful.
Once the accounts are established through signed agreements and I am in receipt of agreed upon services, I in no way expect for those services to be interrupted until if and when I enter into another agreement. I think such behavior is bullying, intimidating, immoral, abusive, and possibly illegal. The bank has no right to XXXX XXXX, arbitrarily, change the original agreement because it suits their needs or desires, and if it does and I agreed to it then I don't have to agree to it again.
After getting in touch with management I was told " If you feel that you can not agree to the online terms, then unfortunately we will not be able to grant online access to your accounts, however, you can still access your account information via telephone banking, branches and ATMs. '' I was also told by by the bank representatives that I had agreed to several changes in the past and that I checked agreement boxes in order to access my account.
Those are lies, subsequent the initial agreement I have checked no other boxes to access my account, nor was I was allowed to access my account by telephone. My pin was not recognized, and when I called I was told that I had never set up a pin and had never accessed my account by telephone before, whereas I used to use the telephone service almost exclusively. This is not a dormant account, never has been and is used daily through a debit card.
I feel I am being taken advantage of by a banking system that is possibly violating the law by such actions.
XXXX XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-02-11
Lisbon, WI
Managing an account
Checking or savings account: Checking account
Problem accessing account
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-02-11
Homewood, IL
Trouble during payment process
Mortgage: Home equity loan or line of credit (HELOC)
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-02-07
Mount Hope, WI
Trouble during payment process
Mortgage: Conventional home mortgage
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-02-07
Itasca, IL
Managing an account
Checking or savings account: Other banking product or service
Problem accessing account
Complaint: I am filing this complaint because when Harris Bank upgraded its online mobile and online banking system, it opted me in to services I did not agree to and is not allowing me access to my overdraft line of credit balance and payment history. On XX/XX/19, Harris upgraded its online and mobile banking platform without prior notification to customers. When I attempted to log in on XX/XX/19 via my mobile device, I received an error message advising me that the app was no longer active and advised me to download the updated app. Harris Bank has multiple apps and the message did not specify which app to download. After several attempts, I did have the correct app but it kept crashing when I tried to pay my bills. I paid my bills online via my PC and sent a message to the Bank via my online messaging center regarding the functionality and difficulty with this new platform, but received no response as of this date. On XXXX I contacted the XXXX help desk to ask how I can turn off the constant e-mail messaging I was now getting from Harris each time a bill was paid from my account and how to de-activate the e-bill option. Harris had started converting my bills to e-bills without my consent. While this conversion was only for 90 days and I would still receive paper bills, it was a service I did not opt in for and they had no method of allowing me to cancel it. After being on hold for 1/2 hour, I did reach a representative who was not able to assist, even after troubleshooting with me. She transferred me to technical support and my call was dropped. No one called or emailed me back with additional information. On XXXX I received a notice that my overdraft line of credit activated. When I logged into my account both via PC and mobile, I could not find the line of credit. It was not listed with my accounts as it had been in the past. I called the help desk and the rep was not able to assist me and did not appear to be familiar with the new platform. She transferred me to technical support. I am typing this while on hold, clocking in at 45 minutes now. During a review of BMO 's mobile app since the new platform, I noted 473 1-star ratings and 54 2-star ratings. Harris ' XXXX feed has dozens of complaints related to this upgrade. The BMO digital app for XXXX also has dozens of posts of users being frustrated with this app. The saving grace for the individuals posting on XXXX and XXXX app platforms is that they received a response back from Harris. I have yet to be contacted. I was told by the rep that if a call is dropped, they are not allowed to call the customer back. I have now clocked in at 53 minutes on hold and will hang up. Harris Bank has a responsibility to listen to these complaints and at minimum, have appropriate ( trained ) staff available to handle calls and consumer complaints.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-02-03
MN
Opening an account
Checking or savings account: Checking account
Didn't receive terms that were advertised
Complaint: I signed up for a Business Advantage Checking account on XX/XX/2018 with a sign up bonus offer. The offer was to deposit {$5000.00} and make 10 electronic transactions, to receive a {$500.00} bonus. I believe the promotional code was XXXX. Upon completion, I received only {$200.00} on XX/XX/2018. I have made several calls to the company, both the local branch and main telephone number. They opened up " investigations '' with a promise to call back. I never received any calls back, nor the rest of my bonus.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with monetary relief
2019-02-01
Rockford, IL
Managing an account
Checking or savings account: Checking account
Deposits and withdrawals
Complaint: I got paid on XX/XX/XXXX. On XX/XX/XXXX I attempted to order pizza, only to have my card declined. I called the bank to see what was up. Online banking was down that weekend for a scheduled update so I knew I had to call. My account was flagged for fraud. I still had {$53.00} dollars in my account ( I should have had over {$400.00} ), but because they noticed the fraud, they changed my account to credits only. I was not told this, instead I was told I would be able to withdraw funds via ATM with my pin. I wanted to grab that last {$50.00} so I at leas had some cash while I got this sorted. Im a paycheck to paycheck girl while going to school and trying to pay off my car.
I went to the ATM the next morning with no luck. Call the bank back and this new lady tells me that I cant withdraw the funds and that I need to visit a branch as soon as possible to get the fraud dispute started ( I was also told this on the previous call ). She also informed me that this charge was from XXXX, which I had never heard of and had to have her explain to me over the phone.
Tuesday morning ( XX/XX/XXXX, bank was closed XX/XX/XXXX for a holiday ) I walked into the branch I have been going to since the day I opened my account. There were no available personal bankers and they asked me to come back at XXXX. When I came back at XXXX, I sat with a personal banker who walked me through what I would have to do, and she told me the fraud occurred through my online banking. A fraud claim needed to be filed and I needed to start the process of getting back into my online banking. I began to backtrack and realized I got an email saying my account was locked on XX/XX/XXXX from failed login attempts. She said thats probably whoever did this. She also informed me that I had to open an entirely new checking account because the old one would never be valid again. And I needed {$25.00} to do so. Also the investigation would be 7-10 business days before I see that money again.
At this point I have no money. Payments that I set up over the weekend processed but would eventually be returned because I had no funds. That meant the {$50.00} I hoped to take out that weekend were lost to me for now. The banker also had to call online banking to figure out the process I needed to go through. I told her I could get the {$25.00} to open an account, but it wouldnt be until later that day ( borrowed it from my brother ), and she said I should come back later.
I went in for the third time that day. She told me she had filed the fraud claim and we opened my new checking account. She also told me my credit card payment would process ( that lady {$50.00} ) and it wouldnt be returned, but my cell phone payment would be.
In XX/XX/XXXX, I checked my credit card app only to see that {$50.00} payment had actually been returned. I called the bank since it was Saturday and branches were all closed after noon to verify I had funds in the locked account. I did, but he was unable to transfer them over because it had to be done in person since there had been previous fraudulent activity.
On XX/XX/XXXX I called the banker at the branch to transfer that money into my good account ( she said since she knew me I didnt need to come in ) and check the status of the fraud claim. I was told in order to restore my access to online banking, they required a third party to wipe clean my devices I used for online banking in case any one was hacking them.
Being without any money, my only option was to drive an hour to the XXXX store who would wipe my phone and computer for free. But before I drove that distance, I decided to swing by the ATM to make sure she had actually transferred the money over. She had not. I went into the branch and made sure she did it, triple checked my account, and drove to the XXXX store. Also it was snowing and the roads were super dangerous, but because of my work schedule, that was the only day I could go.
On XX/XX/XXXX, I went into the branch with my receipts from the XXXX store to restore my online banking. The girl I had been previously working with was not available, so I worked with a different personal banker. I sat at his desk for 45 minutes while he was on hold with online banking to restore my account. Eventually that got done and online banking informed him that a male had called on XX/XX/XXXX asking to reset my password. Apparently whoever this was had my SSN. I asked if they had a number of the person that called but never got a response. I asked him if he could check the status of my fraud claim. He said sure, but he didnt want me to have to wait there while he was on hold. He assured me he would call me later that afternoon with an update. I never got a call.
Yesterday, XX/XX/XXXX ( the 7th business day ), I called the original banker I was working with for an update. When she returned my call, she said there was an issue with the claim and I needed to contact online banking and fraud myself. She gave me the general customer service line. I called and got to a human who told me they would transfer me to online banking and it would be a 45 minute wait. I asked to speak to a manager. His manager told me she would contact one of the managers in online banking and they would call me back before the end of the day. They did not.
I regularly XXXX about this whole ordeal, and the verified BMO XXXX XXXX me asking what happened and for my phone number so someone could contact me. Several hours later I got a call from a guy ( I believe he was in customer care/social media ) who told me he was going to have an investigation started to figure out why Im getting this run around.
Around XXXX XXXX I got fed up that online banking had not called me as promised earlier, I called the bank again. I was on hold for 20 minutes, told that it would be an additional 15 minute hold time for online banking, and I waited. It was an hour before I got someone in online banking. I was upset. I was in tears by the time they answered and my mom was very angry too as she seen what had happened and had to help me throughout by lending money, This lady informed me that there were no fraud claims filed on my account. I would have had to sign something for that to happen and it never did. She didnt understand why the banker I had been working with in person didnt file anything and why Ive had to do all this without a claim. She told me the fraud department was closed now ( it was after XXXX ) but she gave me her first and last name and we picked a time of XXXX today ( XXXX ) that she would call me back and transfer me directly to fraud and I wouldnt have to be on hold anymore.
That call did come in and I was connected to the dispute department only to immediately have the call ended. I waited for them to call me back, but have heard nothing. I am trying to call again but continue to be put on hold by every single person I talk to and have not received proper answers.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with monetary relief
2019-01-30
Seligman, AZ
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-01-29
Calumet Park, IL
Managing an account
Checking or savings account: Checking account
Problem accessing account
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-01-28
Wilmette, IL
Managing an account
Checking or savings account: Other banking product or service
Problem accessing account
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-01-27
Brooklyn, NY
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Complaint: My issue is with XXXX XXXX Credit Card. I have been using this card for 20 years and never missed a payment. I was victim of identity theft and someone made $ XXXX in charges. I let the charge company know right away, sent police report and they are dragging there feet in removing it. I need help know.
XXXX XXXX XXXX XXXX XXXX/XXXX XXXX XXXX, NY XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with monetary relief
2019-01-26
Chicago, IL
Problem caused by your funds being low
Checking or savings account: Checking account
Overdrafts and overdraft fees
Complaint: I have posted {$140.00} dollars overdraft fees on my account. I have money in my account to pay for the charges that were returned a day after my deposit posted. Can I have a reversal in the fees? I also have 2 overdraft fess in the amount of {$72.00} do to XXXX XXXX charging me three times for same transaction. Can i please have this amount returned to my account?
The company is charging fees after deposit posted is enough to cover any funds. banks does not respond to any request via email.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with monetary relief
2019-01-18
Itasca, IL
Closing an account
Checking or savings account: Checking account
Company closed your account
Complaint: On XX/XX/XXXX, I opened a checking account at the XXXX XXXX, IL branch location and funded the account with {$1600.00}. The account opening had a bonus of {$200.00} if the account was open and funded with {$1500.00}, open for 90 days and had 10 debit card transactions. I completed the 10 debit card transactions within 30 days.
On XXXX XXXX. I received the debit card. I noted the address was wrong in that my city address was showing as XXXX XXXX, IL instead of XXXX, IL. I called the bank and had the address corrected.
On XX/XX/XXXX, I paid online via the debit card for a service provided. I thought it best to confirm my bank balance after doing so.. I found out my bank balance was XXXX. In a phone contact with BMO Harris that day, I was advised to visit the XXXX XXXX IL location to find out why. I visited the XXXX XXXX IL bank branch and was advised that a letter from the BMO Harris bank compliance dept was sent XX/XX/XXXX to my address stating that additional information was needed. I advised the bank agent that I did not receive the letter. A XXXX XXXX of the branch advised me that since no response was received from myself the account was closed and the compliance dept issued a check for the account balance. The check date is not known but it was mailed to my address. I did not receive the letter or the check. I asked XXXX XXXX for a copy of the compliance dept letter but she did not have access to the letter.
I asked that a stop payment to be made on the BMO Harris check and a reissue to be made. XXXX XXXX advised that she tried to call me to request the needed information. I advised that my telephone records do not show a phone call received from BMO Harris. Further, I asked that if somebody called you would you supply information via phone to someone claiming to be from a bank. I asked for the replacement check now and not wait for another lost check in the mail. She left and talked with somebody and came back with a replacement check.
In this same visit, I requested a copy of the letter sent by BMO Harris compliance dept. XXXX XXXX said she would email me the letter copy as soon as she receives the copy from the BMO Harris compliance dept. During the next two weeks, I contacted XXXX XXXX twice via email for the letter copy. She replied twice that she is awaiting for the letter copy from her compliance dept.
Needless to say, no letter copy has been received.
On XXXX XXXX, I searched online and could not find any phone contact number for the BMO Harris compliance dept. I used the customer contact online process at BMO Harris to request the phone number and received an auto response that a BMO Harris rep would contact me in two days. No contact received since XXXX XXXX.
On XX/XX/XXXX, I left a voice mail message with the XXXX XXXX, IL branch manager, XXXX XXXX, with a detailed description of my request for the compliance dept phone number. No reply back.
I believe that BMO Harris bank denied the payment of the {$200.00} bonus through their erroneous actions though I complied with their bonus terms. The closing of my checking account by BMO Harris was their error and by this error they denied the payment of the {$200.00} bonus.
Please note that I searched the CFPB complaint database and found 4 other IL complaints about checking accounts terms not as advertised.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with monetary relief
2019-01-17
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-01-16
Mc Farland, WI
Managing an account
Checking or savings account: Checking account
Problem accessing account
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-01-15
Evanston, IL
Managing an account
Checking or savings account: Other banking product or service
Problem using a debit or ATM card
Complaint: On XX/XX/18 I went to withdraw my XXXX funds in order to deposit them in my BMO Harris checking account to pay my bills. I was using BMO Harris 's ATM. The ATM gave a display of " This transaction could not be completed at this mentioned '' and gave me a receipt stating that it DID give me my cash.
I then went to BMO staff and explainedy problem. They stated that I needed to file a " charge dispute '' with XXXX XXXX, as if it was like a purchase at some store. I suggested the count the money in the ATM and see there was an excess of {$740.00}. They wouldn't do it.
In a nutshell, I made a withdrawal at BMO Harris and did not receive my money. Now BMO Harris has my money and I don't.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-01-14
Dupont, IN
Closing on a mortgage
Mortgage: Other type of mortgage
Complaint: Help -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- - I am a XXXX year old married man that had his house sold at a sheriffs auction on XX/XX/XXXX caused by a clerk in the XXXX XXXX XXXX XXXX in XXXX, Indiana in XXXX. The clerk put the wrong property ID on a 2nd mortgage document.
This was caused by the 2 parcels of property that had the same address given my the county. The first property was my home on XXXX acres of ground. The second parcel was for XXXX acres of farm ground that was next to my home. The address was XXXX .XXXX XXXX XXXX XXXX. XXXX, In XXXX. It was given the same address since there were no buildings on it at the time and this would allow the tax papers to be sent to me.
In XXXX, I had to refinance both properties taking our a 1st mortgage on both to pay for a divorce the home appraised for {$120000.00} and the ground appraised for {$75000.00}. I borrowed {$100000.00} on the home and {$30000.00} on the ground..
In XXXX, i needed some more money to do some things to improve the properties. I took out a 2nd mortgage on the ground for {$40000.00} as this was the only one that had equity that i could borrow. When the clerk typed up the paperwork she put the property ID for the house of XXXX acres on the paperwork instead of the ID for the XXXX acres. this was then all filed with the recorders office. no body caught this mistake.
I sold the XXXX acres in XXXX because i was having problems paying the payment. To a neighbor.
Now in XXXX i get papers suing me for the 2nd mortgage on the house.??? they said i had not made a payment since XXXX. It went to trail in XX/XX/XXXX. I had a lawyer from the Indiana XXXX XXXX , XXXX from XXXX in. a Mr. XXXX XXXX. A week before the trail he told me he could not help me anymore as he had done his 7 hours?
I presented all this to the court in XXXX XXXX at XXXX, In and showed them the paperwork that i owned both pieces of property on the date of the mortgage and also the appraisals and what was borrowed. The judge found in favor of the plaintiffs even though i had shown how the mistake was made. the court s in XXXX are all pro business courts. We could not afford the $ 400/500 hr attorneys. the court then ordered the sheriffs sale of my home for XX/XX/XXXX.
It was sold for {$66000.00}. that was over by {$10000.00} of what the judgement was for. To this day i do not know what happened to the money. where did it go? How do I find out?
i contend that this sale was illegal to start with because of the error made in XXXX.We would like to have our home back now. I have lost my home and {$80000.00} in equality.
I have all the paperwork to back up this claim but i need some help to get it done. I will be happy to bring all this evidence and sit down with you and show exactly what happened. The exact dates may be off a little but the years are correct. It is all in the papers. If you do not agree with me please call me and i will take you through it as i have went through this with 2 bankers and they say they have seen the problem and it is plain that i have been wronged and that I am correct in what happened..
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX.
XXXX, In XXXX XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-01-14
Quartzsite, AZ
Money was not available when promised
Money transfer, virtual currency, or money service: Domestic (US) money transfer
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-01-11
Elk Grove Village, IL
Managing an account
Checking or savings account: Checking account
Fee problem
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with monetary relief
2019-01-08
New Bedford, MA
Managing an account
Checking or savings account: Checking account
Fee problem
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation