BCA Financial Services, Inc.

Consumer Complaints

There are over 86 complaints on file for BCA Financial Services, Inc.. Dated between 2019-12-01 and 2013-09-29.

Complaints Page 3

2016-07-28

Five Corners, NJ

False statements or representation

Debt collection: Medical

Attempted to collect wrong amount
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: No Timely Response

2016-07-01

Jupiter, FL

Communication tactics

Debt collection: Medical

Called after sent written cease of comm
Complaint: The following company has repeatedly called me AFTER I sent them a letter SPECIFICALLY telling them to not contact me by telephone : BCA Financial Services , Inc . XXXX XXXX XXXX XXXX, XXXX . XXXX XXXX, FL XXXX The Phone number they use is : XXXX I have since blocked that number but expect them to try and use another. The text of the letter sent to them is as follows : " SENT PREPAID USPS FIRST CLASS MAIL BCA Financial Services , Inc . XXXX XXXX XXXX XXXX, XXXX . XXXX XXXX, FL XXXX RE : Reference No. : XXXX YOUR CLIENT : XXXX XXXX XXXX Hospital Dear Sir or Madam : This is not a valid debt and I vigorously dispute it. Enclosed you will find a Debt Collectors Disclosure Statement. I trust you will find it self-explanatory. You are also instructed to NOT contact me by telephone at home, work or facsimile. You may communicate with me by regular USPS mail. Any derogatory reports made to any credit reporting agencies will be met with the full remedies provided by law and a Complaint lodged with the Federal Trade Commission. Please govern yourselves accordingly. Sincerely, XXXX '' Enc. : XXXX pages
Company Response: Company disputes the facts presented in the complaint Closed with explanation

Disputed: Yes Timely Response

2016-06-23

Sarasota, FL

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Company Response: Company disputes the facts presented in the complaint Closed with explanation

Disputed: No Timely Response

2016-06-09

Vero Beach, FL

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was discharged in bankruptcy
Company Response: Company disputes the facts presented in the complaint Closed with explanation

Disputed: No Timely Response

2016-04-06

Palmetto, FL

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2016-03-11

Key Biscayne, FL

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Complaint: First of all BCA Financial is trying to collect a bill from University XXXX that does not exist. When I called University XXXX they said there 's no balance such as {$2700.00} from XX/XX/XXXX/2008. Second of all, even If I owned it should not being reported to the credit agencies because they are saying the procedure and the bill was in XX/XX/XXXX/2008 which is over 7 years to be reported. I already gave them the opportunity to remove, but they said they wo n't to remove. BCA Financial XXXX XXXX - XXXX # XXXX XXXX XXXX billing dept : XXXX XXXX University XXXX : XXXX
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: No Timely Response

2016-02-10

Parlin, NJ

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt resulted from identity theft
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: Yes Timely Response

2016-01-06

Daytona Beach, FL

Improper contact or sharing of info

Debt collection: Other (i.e. phone, health club, etc.)

Contacted employer after asked not to
Company Response: Closed with explanation

Disputed: No Timely Response

2015-12-15

Belleville, NJ

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2015-12-03

Homestead, FL

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Complaint: This collection is for a bill for a medical procedure that was covered 100 % under my XXXX insurance. I have made repeated attempts to resolve this collection with the collection agency ; BCA Financial Services. They tell me to disregard the mail notices and that they will process through XXXX again. But, the collection stays on my report.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-12-01

Wesley Chapel, FL

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2015-10-27

Belle Glade, FL

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: No Timely Response

2015-10-14

Lakehurst, NJ

Improper contact or sharing of info

Debt collection: Medical

Contacted me after I asked not to
Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-28

Hollywood, FL

Communication tactics

Debt collection: Medical

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-09-18

Bonaventure, FL

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-09-02

Wallington, NJ

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2015-06-09

Kendall, FL

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-30

Vero Beach, FL

Communication tactics

Debt collection: Medical

Called after sent written cease of comm
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-21

Ft Lauderdale, FL

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Complaint: Dear Sir Madam, Subject : Removal of name for debt collection by BCA FINANCIAL SRVCS INCI recently discovered through my credit report that there are XXXX debt collections report by BCA FINANCIAL SRVCS INC as follows : Account # XXXX $ XXXX XXXX XXXX XXXX XXXX AND XXXXOriginal XX/XX/XXXX, XX/XX/XXXXOpened DateJan XXXX, XXXX ReportedIndividualResponsibilityPlaced for collectionAccount # XXXX $ XXXX XXXX XXXX XXXX XXXX AND XXXX Creditor $ XXXX XXXX, XXXX XX/XX/XXXX ReportedI have called up BCA and they denied the report since they said that that nothing was on my name for collections and they never reported this to Finacial Bureau XXXX I have no outstanding balance or debts as reported through consumer 's credit agency with my name or social security number and hereby request my name be taken off your debt collection list to rectify and restore my credit report. Your kind and immediate action on this earnest request will be highly appreciated. Thank You, XXXX XXXX XXXX XXXX add : XXXXXXXXXXXX
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-24

FL

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: I sent a debt verification request via certified mail on XXXX/XXXX/15 and BCA financial did not reply to my letter within the XXXX days time frame. Because they are unable to verify this debt is mine by law they need to delete all negative information from my credit reports.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-20

Heidelberg, MN

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-20

Gloucester City, NJ

Improper contact or sharing of info

Debt collection: Medical

Contacted me after I asked not to
Complaint: On XXXX XXXX, 2015, I received a collection letter from BCA Financial Services , Inc., XXXX, XXXX, demanding payment for a debt for their client, XXXX XXXX XXXX, XXXX XXXX, XXXX. I immediately responded to this collection agency in written form telling them that I have been disputing this matter with their client for almost a year, with valid medical reasons for said dispute, as well as instructing them to cease all further contact with me. On XXXX XXXX, I received a second letter from them again demanding payment for the same client. I have, for the second time, sent them a letter informing them that I will now report their agency to your agency and both state attorney generals ' offices in XXXX and XXXX. In this second letter I reminded them that they were previously instructed to cease any further communication, yet they chose to ignore my request. This is why I am filing this complaint against BCA Financial Services , Inc..
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-03-17

Ponce Inlet, FL

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-13

Boca Raton, FL

Communication tactics

Debt collection: Medical

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2015-02-20

Jupiter, FL

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed with explanation

Disputed: No Untimely Response


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