BBVA FINANCIAL CORPORATION

2012-05-17

Cathedral City, CA

Problems caused by my funds being low

Bank account or service: Checking account

Company Response: Closed with relief

Disputed: Yes Timely Response

2012-05-10

Del Rio, TX

Using a debit or ATM card

Bank account or service: Checking account

Company Response: Closed with relief

Disputed: No Timely Response

2012-05-10

Tucson, AZ

Account opening, closing, or management

Bank account or service: (CD) Certificate of deposit

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-08

Berkeley, CA

Account opening, closing, or management

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-05-07

Shalimar, FL

Problems caused by my funds being low

Bank account or service: Checking account

Company Response: Closed with relief

Disputed: No Timely Response

2012-05-07

Arlington, TX

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-05-04

Sun, AZ

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with relief

Disputed: Yes Timely Response

2012-05-03

Dallas, TX

Problems caused by my funds being low

Bank account or service: Checking account

Company Response: Closed with relief

Disputed: No Timely Response

2012-05-03

Cullman, AL

Closing/Cancelling account

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-02

Lewisville, TX

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed without relief

Disputed: No Timely Response

2012-04-27

Mobile, AL

Making/receiving payments, sending money

Bank account or service: Checking account

Company Response: Closed without relief

Disputed: No Timely Response

2012-04-25

Jasper, AL

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Closed without relief

Disputed: No Timely Response

2012-04-21

Rincon, AZ

Making/receiving payments, sending money

Bank account or service: Checking account

Company Response: Closed with relief

Disputed: No Timely Response

2012-04-19

Phoenix, AZ

Problems caused by my funds being low

Bank account or service: Checking account

Company Response: Closed without relief

Disputed: No Timely Response

2012-04-17

Liverpool, TX

Problems caused by my funds being low

Bank account or service: Checking account

Company Response: Closed with relief

Disputed: Yes Timely Response

2012-04-16

Mc Allen, TX

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-04-16

Vista, CA

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed without relief

Disputed: No Timely Response

2012-04-13

Dixiana, AL

APR or interest rate

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-04-13

Dallas, TX

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-04-12

Birmingham, AL

Using a debit or ATM card

Bank account or service: Checking account

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-04-12

Eight Mile, AL

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with relief

Disputed: No Timely Response

2012-04-12

Houston, TX

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with relief

Disputed: No Timely Response

2012-04-12

Magnolia, TX

Settlement process and costs

Mortgage: Home equity loan or line of credit

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-04-09

Santa Rosa, CA

Account opening, closing, or management

Bank account or service: (CD) Certificate of deposit

Company Response: Closed without relief

Disputed: No Timely Response

2012-04-04

Geneva, IL

Settlement process and costs

Mortgage: Conventional fixed mortgage

Company Response: Closed without relief

Disputed: Yes Timely Response