Alliance Data Card Services
Consumer Complaints
There are over 7289 complaints on file for Alliance Data Card Services. Dated between 2019-12-12 and 2017-01-04.
Complaints by Product
| Credit card or prepaid card - Store credit card | 2373 |
| Debt collection - Credit card debt | 1245 |
| Credit reporting, credit repair services, or other personal consumer reports - Credit reporting | 1177 |
| Credit card or prepaid card - General-purpose credit card or charge card | 1112 |
| Credit card - | 403 |
| Debt collection - I do not know | 269 |
| Debt collection - Other debt | 127 |
| Debt collection - Credit card | 98 |
| Checking or savings account - Other banking product or service | 60 |
| Money transfer, virtual currency, or money service - Mobile or digital wallet | 60 |
| Payday loan, title loan, or personal loan - Personal line of credit | 58 |
| Checking or savings account - Checking account | 43 |
| Credit reporting - | 37 |
| Payday loan, title loan, or personal loan - Installment loan | 36 |
| Bank account or service - Other bank product/service | 29 |
| Consumer Loan - Installment loan | 26 |
| Debt collection - Other (i.e. phone, health club, etc.) | 26 |
| Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report | 22 |
| Debt collection - Medical debt | 13 |
| Credit reporting, credit repair services, or other personal consumer reports - Credit repair services | 10 |
| Money transfer, virtual currency, or money service - Domestic (US) money transfer | 7 |
| Checking or savings account - Savings account | 7 |
| Money transfers - Domestic (US) money transfer | 6 |
Latest Complaints
2019-12-11
San Jose, CA
Problem with customer service
Money transfer, virtual currency, or money service: Money order
Company Response: Closed with explanation
2019-12-08
Ft Lauderdale, FL
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Company Response: Closed with explanation
2019-12-07
Newnan, GA
Credit monitoring or identity theft protection services
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Billing dispute for services
Company Response: Closed with explanation
2019-12-06
Tulsa, OK
Closing your account
Credit card or prepaid card: Store credit card
Company closed your account
Company Response: Closed with explanation
2019-12-06
Philadelphia, PA
Problem when making payments
Credit card or prepaid card: Store credit card
You never received your bill or did not know a payment was due
Company Response: Closed with explanation
2019-12-05
Galloway, OH
Closing your account
Credit card or prepaid card: General-purpose credit card or charge card
Company closed your account
Company Response: Closed with explanation
2019-12-05
Phoenix, AZ
Problem with a lender or other company charging your account
Checking or savings account: Checking account
Can't stop withdrawals from your account
Company Response: Closed with explanation
2019-12-05
Houston, TX
Trouble using your card
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company won't increase or decrease your credit limit
Company Response: Closed with explanation
2019-12-05
Detroit, MI
Charged fees or interest you didn't expect
Payday loan, title loan, or personal loan: Installment loan
Company Response: Closed with explanation
2019-12-04
Wichita, KS
Fees or interest
Credit card or prepaid card: General-purpose credit card or charge card
Problem with fees
Company Response: Closed with explanation
2019-12-03
CA
Took or threatened to take negative or legal action
Debt collection: Credit card debt
Threatened to sue you for very old debt
Company Response: Closed with explanation
2019-12-03
Sacramento, CA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: Closed with explanation
2019-12-03
Burksville, IL
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Closed with monetary relief
2019-12-03
Flower Mound, TX
Getting a credit card
Credit card or prepaid card: Store credit card
Sent card you never applied for
Company Response: Closed with monetary relief
2019-12-03
Wampum, PA
Incorrect information on your report
Credit card or prepaid card: General-purpose credit card or charge card
Account information incorrect
Company Response: Closed with explanation
2019-12-02
Pinellas Park, FL
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: Closed with explanation
2019-12-02
Heights, TX
Incorrect information on your report
Credit card or prepaid card: Store credit card
Account status incorrect
Company Response: Closed with explanation
2019-12-02
Alta, CA
Fees or interest
Credit card or prepaid card: Store credit card
Problem with fees
Company Response: Closed with explanation
2019-12-02
Green Cove Springs, FL
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation
2019-12-02
Dover, DE
Incorrect information on your report
Credit card or prepaid card: Store credit card
Information belongs to someone else
Company Response: Closed with non-monetary relief
2019-12-02
Grosse Ile, MI
Fees or interest
Credit card or prepaid card: Store credit card
Problem with fees
Company Response: Closed with explanation
2019-12-02
Columbus, OH
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Company Response: Closed with non-monetary relief
2019-12-02
Rochester, OH
Problem when making payments
Credit card or prepaid card: Store credit card
You never received your bill or did not know a payment was due
Company Response: Closed with explanation
2019-12-02
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: Closed with non-monetary relief
2019-12-01
Portsmouth, VA
Improper use of your report
Credit card or prepaid card: Store credit card
Credit inquiries on your report that you don't recognize
Company Response: Closed with non-monetary relief
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