AMERICAN EXPRESS COMPANY
Consumer Complaints
There are over 15403 complaints on file for AMERICAN EXPRESS COMPANY. Dated between 2019-12-13 and 2011-12-01.
Complaints by Product
| Credit card - | 6669 |
| Credit card or prepaid card - General-purpose credit card or charge card | 4554 |
| Credit reporting, credit repair services, or other personal consumer reports - Credit reporting | 792 |
| Credit card or prepaid card - General-purpose prepaid card | 655 |
| Debt collection - Credit card debt | 575 |
| Prepaid card - General purpose card | 437 |
| Debt collection - Credit card | 388 |
| Bank account or service - Other bank product/service | 221 |
| Bank account or service - Checking account | 171 |
| Checking or savings account - Checking account | 163 |
| Checking or savings account - Other banking product or service | 75 |
| Prepaid card - Gift or merchant card | 72 |
| Debt collection - I do not know | 65 |
| Credit reporting - | 54 |
| Bank account or service - Savings account | 45 |
| Credit card or prepaid card - Gift card | 40 |
| Checking or savings account - Savings account | 35 |
| Prepaid card - ID prepaid card | 33 |
| Debt collection - Other (i.e. phone, health club, etc.) | 32 |
| Prepaid card - Mobile wallet | 30 |
| Debt collection - Other debt | 28 |
| Prepaid card - Payroll card | 28 |
| Prepaid card - Other special purpose card | 23 |
| Credit card or prepaid card - Payroll card | 18 |
| Other financial service - Traveler’s/Cashier’s checks | 18 |
| Consumer Loan - Installment loan | 16 |
| Credit card or prepaid card - Store credit card | 14 |
| Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report | 14 |
| Money transfer, virtual currency, or money service - Mobile or digital wallet | 13 |
| Money transfer, virtual currency, or money service - Domestic (US) money transfer | 12 |
| Payday loan, title loan, or personal loan - Installment loan | 12 |
| Credit card or prepaid card - Government benefit card | 11 |
| Bank account or service - (CD) Certificate of deposit | 10 |
| Money transfer, virtual currency, or money service - Traveler's check or cashier's check | 9 |
| Prepaid card - Government benefit payment card | 9 |
| Money transfer, virtual currency, or money service - International money transfer | 9 |
| Payday loan, title loan, or personal loan - Personal line of credit | 8 |
| Money transfers - Domestic (US) money transfer | 8 |
Latest Complaints
2019-12-13
Flushing, NY
Getting a credit card
Credit card or prepaid card: General-purpose credit card or charge card
Delay in processing application
Company Response: Closed with explanation
2019-12-10
Sandy, UT
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation
2019-12-10
Leeton, UT
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Card was charged for something you did not purchase with the card
Company Response: Closed with explanation
2019-12-10
Midlothian, VA
Advertising and marketing, including promotional offers
Credit card or prepaid card: General-purpose credit card or charge card
Didn't receive advertised or promotional terms
Company Response: Closed with explanation
2019-12-07
LA
Problem with a purchase or transfer
Credit card or prepaid card: General-purpose prepaid card
Card company isn't resolving a dispute about a purchase or transfer
Company Response: Closed with explanation
2019-12-06
Bettendorf, IA
Communication tactics
Debt collection: Credit card debt
You told them to stop contacting you, but they keep trying
Company Response: Closed with non-monetary relief
2019-12-05
FL
Problem with a purchase or transfer
Credit card or prepaid card: General-purpose prepaid card
Charged for a purchase or transfer you did not make with the card
Company Response: Closed with monetary relief
2019-12-05
Hamburg, NY
Getting a credit card
Credit card or prepaid card: General-purpose credit card or charge card
Application denied
Company Response: Closed with explanation
2019-12-05
Hamden, CT
Unable to get your credit report or credit score
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Other problem getting your report or credit score
Company Response: Closed with explanation
2019-12-05
RI
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: Closed with explanation
2019-12-05
AL
Incorrect information on your report
Credit card or prepaid card: General-purpose credit card or charge card
Information belongs to someone else
Company Response: Closed with non-monetary relief
2019-12-03
VA
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation
2019-12-03
Fort Collins, CO
Managing an account
Checking or savings account: Other banking product or service
Problem using a debit or ATM card
Company Response: Closed with explanation
2019-12-03
Stanford, CA
Other features, terms, or problems
Credit card or prepaid card: General-purpose credit card or charge card
Problem with rewards from credit card
Company Response: Closed with explanation
2019-12-03
Everett, WA
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Company Response: Closed with non-monetary relief
2019-12-03
NY
Other features, terms, or problems
Credit card or prepaid card: General-purpose credit card or charge card
Other problem
Company Response: Closed with explanation
2019-12-02
Brooklyn, NY
Fees or interest
Credit card or prepaid card: General-purpose credit card or charge card
Problem with fees
Company Response: Closed with explanation
2019-12-02
Franklin Lks, NJ
Problem when making payments
Credit card or prepaid card: General-purpose credit card or charge card
Problem during payment process
Company Response: Closed with explanation
2019-12-02
WI
Other features, terms, or problems
Credit card or prepaid card: General-purpose credit card or charge card
Problem with rewards from credit card
Company Response: Closed with non-monetary relief
2019-12-01
Pasadena, CA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: In progress
2019-12-01
Columbus, OH
Closing your account
Credit card or prepaid card: General-purpose credit card or charge card
Company closed your account
Company Response: Closed with non-monetary relief
2019-12-01
San Antonio, TX
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Card was charged for something you did not purchase with the card
Company Response: Closed with monetary relief
2019-11-30
Sewalls Point, FL
Other features, terms, or problems
Credit card or prepaid card: General-purpose credit card or charge card
Problem with rewards from credit card
Company Response: Closed with explanation
2019-11-30
East Rockaway, NY
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation
2019-11-30
WI
Problem with a purchase or transfer
Credit card or prepaid card: General-purpose prepaid card
Charged for a purchase or transfer you did not make with the card
Company Response: Closed with explanation
| Legal Entity Identifier | R4PP93JZOLY261QX3811 [AMERICAN EXPRESS COMPANY] |
| D.U.N.S. | 006979900 [AMERICAN EXPRESS COMPANY] |
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