NELNET, INC
Consumer Complaints
There are over 3518 complaints on file for NELNET, INC. Dated between 2019-12-10 and 2012-03-07.
Complaints Page 2
2019-11-25
Piedmont, AL
Struggling to repay your loan
Student loan: Private student loan
Problem lowering your monthly payments
Company Response: Closed with explanation
2019-11-24
Houston, TX
Credit monitoring or identity theft protection services
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Billing dispute for services
Company Response: Closed with explanation
2019-11-24
Charlotte, NC
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Problem with personal statement of dispute
Company Response: Closed with explanation
2019-11-23
Wesley Chapel, FL
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Company Response: Closed with explanation
2019-11-23
Chicago, IL
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Trouble with how payments are being handled
Company Response: Closed with explanation
2019-11-22
Chula Vista, CA
False statements or representation
Debt collection: Federal student loan debt
Attempted to collect wrong amount
Company Response: Closed with explanation
2019-11-22
Chino, CA
Struggling to repay your loan
Student loan: Federal student loan servicing
Problem lowering your monthly payments
Company Response: Closed with explanation
2019-11-21
Shulerville, SC
Attempts to collect debt not owed
Debt collection: Federal student loan debt
Debt was result of identity theft
Company Response: Closed with explanation
2019-11-19
Palos Park, IL
Communication tactics
Debt collection: Federal student loan debt
Frequent or repeated calls
Company Response: Closed with explanation
2019-11-19
Vista, CA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2019-11-19
Palos Park, IL
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Need information about your loan balance or loan terms
Company Response: Closed with explanation
2019-11-19
Palos Park, IL
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Received bad information about your loan
Company Response: Closed with explanation
2019-11-19
Rock Hill, SC
Written notification about debt
Debt collection: Federal student loan debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2019-11-19
GA
Dealing with your lender or servicer
Student loan: Private student loan
Problem with customer service
Company Response: Closed with explanation
2019-11-19
Las Vegas, NV
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Closed with explanation
2019-11-19
Rock Hill, SC
Written notification about debt
Debt collection: Private student loan debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2019-11-18
Atl, GA
Incorrect information on your report
Student loan: Federal student loan servicing
Information belongs to someone else
Company Response: Closed with explanation
2019-11-18
Oxford, GA
Attempts to collect debt not owed
Debt collection: Federal student loan debt
Debt is not yours
Company Response: Closed with explanation
2019-11-18
Marietta, GA
Problem with a credit reporting company's investigation into an existing problem
Student loan: Private student loan
Their investigation did not fix an error on your report
Company Response: Closed with explanation
2019-11-18
Glendale, CA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: Closed with explanation
2019-11-16
National City, CA
Incorrect information on your report
Student loan: Federal student loan servicing
Account information incorrect
Company Response: Closed with explanation
2019-11-15
Bremen, GA
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Problem with customer service
Company Response: Closed with explanation
2019-11-15
MA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Company Response: Closed with explanation
2019-11-14
Tarzana, CA
Problem with a credit reporting company's investigation into an existing problem
Student loan: Federal student loan servicing
Their investigation did not fix an error on your report
Company Response: Closed with explanation
2019-11-14
PA
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Problem with customer service
Company Response: Closed with explanation