EOS Holdings, Inc.
Consumer Complaints
There are over 1785 complaints on file for EOS Holdings, Inc.. Dated between 2019-12-05 and 2013-07-11.
Complaints Page 4
2019-08-17
Maynard, MA
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Complaint: This company claims that I have a balance of {$2200.00} with them, I don't know who they are or what it is that this company does. I searched online for some information on them and it says that they collect debts. I sent a letter to the credit reporting agency that they are reporting this to asking them to validate this debt because I do not recognize where this debt came from and all that this company sent me is a copy of my credit report. I asked for documents that would show an original contract bearing my signature or something that binds me to this debt but up to this day I have not received anything like that from them. This company placed this debt on my credit report as in collections and it is affecting my credit worthiness really bad. I know that by law and also by what the FCRA says, they have to provide me with a contract that has my signature on it. On the credit report it shows the name of this company, but I do not know where this debt came from, I never had an account or a contract with them that says that I have an obligation to pay them anything. I want to see the original contract in order to validate this debt, I dont want to see no account statements or no itemized piece of paper because that is not enough to validate this debt, if this documentation that I have asked for cant be provided to me than delete this debt or account from all of the credit reporting agencies that it has been reported to.
Company Response: Closed with explanation
2019-08-16
Nyc, NY
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: I been trying to get in contact with XXXX XXXX, I want to inform about an error that I noticed on my XXXX credit report for {$950.00}, this company claims to didnt receive equipment which I personally dropped off in one of their stores in XXXX NY.
I also have my receipts of the returned equipments back in XX/XX/XXXX.
Company Response: Closed with explanation
2019-08-15
Carver, MA
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Complaint: I have disputed this item with the credit reporting agency and they reported you confirmed the account as valid. I honestly do not believe to ever have any relationship with this collection agency or original creditor. Also there are several inaccuracies with this account the way it's reporting and that's a total violation of FCRA and FDCPA laws and regulations. In a good faith effort to resolve the matter amicably, I must demand proof of this debt, specifically the alleged contract or other instrument bearing my signature, as well as proof of your authority in this matter. Absent such proof, you must correct any erroneous reports of this past debt as mine. I am writing to request that you please provide the following information : 1. Please evidence your authorization under 15 USC 1692 ( e ) and 15 USC 1692 ( f ) in this alleged matter. 2. What is your authorization of law for your collection of information? 3. What is your authorization of law for your collection of this alleged debt? 4. Please evidence your authorization to do business or operate in this state. 5. Please evidence proof of the alleged debt, including the alleged contract or other instrument bearing my signature. 6. Please provide a complete account history, including any charges added for collection activity.
Company Response: Closed with explanation
2019-08-13
Waynesburg, PA
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: EOS CCA. Attempting to collect a debt for {$600.00} account open date is XXXX XXXX. This is not my debt. I have told the company this. I have disputed the information on my credit report and they refuse to delete the incorrect information.
Company Response: Closed with explanation
2019-08-10
Brooklyn, NY
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Company Response: Closed with explanation
2019-08-10
Bronx, NY
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Complaint: There are 2 derogatory marks on my report from XXXX, that went into collection. That arent my mine. I never had an account with XXXX in my past.
Company Response: Closed with explanation
2019-08-09
Annapolis, MD
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Closed with explanation
2019-08-09
Glendale, CO
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: I owed some money to XXXX back in 2017. They sent my account to a collection agency ( XXXX XXXX ). The latter contacted me and I paid them and the cases was settled and closed. After two years, EOS CCA ( another collection agency ) reported to XXXX that I owed them {$59.00}. I explained to them that I paid XXXX XXXX and the case was settled and closed but in vain. This company has been doing to a lot of people as I read online. I have a bank statement showing I paid XXXX XXXX. By the way this company is out of business as I checked online.
Company Response: Closed with explanation
2019-08-06
Dallas, OR
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2019-08-02
Villa Santa Ii, PR
Took or threatened to take negative or legal action
Debt collection: Private student loan debt
Threatened or suggested your credit would be damaged
Complaint: My issue is about the time giving me XXXX XXXX XXXX to making the loan Payment was to early to provide making payments in the period stablish. I was continued study my XXXX XXXX on that time, I m Submiting the student Loan on XX/XX/2012 at XXXX XXXX XXXX.
I am a Graduated from XXXX XXXX XXXX for a XXXX degree XXXX XXXX XXXX on XXXX XXXX.
My university completed and send the defertment Disclousure at the time requested by XXXX XXXX office, also maintain comunication by Phone calls. I Feel there was a ilegal management about my account, because XXXX XXXX XXXX sale my account to EOS CCA Collector Agency, without any agreetment or payment option to me.
My credict History is actually it been Damage by XXXX XXXX XXXX and without the posibility to request financial support to other banks or to receive beneficts an services.
Customer have the rights to have good credict by the credict fair Law.
I hope that your investigation finding are positive in response to this issue.
Thanks, Sincerely, XXXX XXXX XXXX XXXX.
Company Response: Closed with explanation
2019-08-02
Toppenish, WA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2019-08-02
Bda Sostre, PR
Took or threatened to take negative or legal action
Debt collection: Private student loan debt
Threatened or suggested your credit would be damaged
Company Response: Closed with explanation
2019-07-29
Hampton, VA
Attempts to collect debt not owed
Debt collection: Credit card debt
Debt was result of identity theft
Complaint: The account # on these accounts is Eos CCA- XXXX XXXX XXXX XXXX- # XXXX These accounts do not belong to me. I have attached my affidavit of forgery on a police report. I have also attached a copy of my id as proof of my identity. I have also contacted the FTC concerning this matter.
Company Response: Closed with explanation
2019-07-29
Bronx, NY
Written notification about debt
Debt collection: I do not know
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2019-07-26
Astoria, NY
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Closed with explanation
2019-07-25
Las Vegas, NV
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2019-07-23
Hillsborough, NJ
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2019-07-19
Three Bridges, NJ
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: XXXX Bill. This bill was not opened by me an ex opened this account I learned with my information. He is decease and this is affecting my credit report for something i am not responsible for.
Company Response: Closed with explanation
2019-07-19
NY
Took or threatened to take negative or legal action
Debt collection: Medical debt
Threatened or suggested your credit would be damaged
Company Response: Closed with explanation
2019-07-18
False statements or representation
Debt collection: Medical debt
Attempted to collect wrong amount
Company Response: Closed with explanation
2019-07-16
City Of Spokane Valley, WA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2019-07-16
Sandy Hook, CT
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: I originally sent a validation of debt letter to the EOS CCA XX/XX/2019. The letter was ignored. Then I wrote a second letter to EOS CCA. I will attach the letter to the CFPB today. The letter included a cease & desist. For this reason, I had the document notarized by XXXX CT. town hall. I immediately sent the document to the EOS CCA collection agency. I was explicit in instructing EOS CCA in the validation of debt letter to explain several key points. I asked for clarification about how the amount in question had arrived. I asked the agency to complete my request in a way in which I can understand. For good measure, I asked that EOS CCA prove that they're licensed in my state. The agency were requested to provide their license number to me. In the end, my letter instructed EOS CCA to ONLY contact me through the United States mail. On XX/XX/XXXX I received in the mail EOS CCA 's response to my validation of debt letter. I have enclosed the agency document for your review. Altogether, my requests were completely disregarded. In the final analysis, the response shows no details of how the alleged amount was calculated. The agency proceeded to ignore my request. EOS CCA contacted me XX/XX/XXXX through my cell phone number. They demanded my social security number in order to verify me which I was not comfortable giving them. The rep insisted there was no other way to verify me and as a result their was no just reason to respect the cease and desist?. In brief, my work number was never provided to them by myself and XXXX XXXX never had my work number. The representative made mention that in their notes they were well aware of my cease and desist. They still contacted me through my work/cell number after I stated only by mail. I have been given no reason to trust this agency especially with such personal information. All things considered, EOS CCA has violated my rights over and over again. Given these points, I am enlisting the help of CFPB that EOS CCA agency CEASE & DESIST immediately.
Company Response: Closed with explanation
2019-07-15
DE
Attempts to collect debt not owed
Debt collection: Other debt
Debt was already discharged in bankruptcy and is no longer owed
Complaint: Since our Joint Chapter XXXX Bankruptcy was DISCHARGED on XX/XX/2017, XXXX XXXX CONTINUES to harass me, XXXX XXXX XXXX, via miscellaneous collection agencies. My attorney 's well aware of this.
For more details, please see the attached documentation or contact my attorney.
Company Response: Closed with explanation
2019-07-13
Mville, GA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: On XX/XX/XXXX i received a letter from EOS-CCA debt collection agency stating i owed XXXX to XXXX XXXX XXXX. My subscription ran out and i did not renew it.
Now, this debt collection agency is saying because i did not call and cancel my subscription, i have to pay this amount or they will turn it over to the credit bureau.
I called XXXX XXXX XXXX and they said they did not turn this in for collection and that i do not owe anything. My XXXX XXXX was cut off at the end of my subscription and so i do not owe anything. Some how, seems that XXXX XXXX had to give them my information Strange thing is, the address or phone number is not the same on the internet and the letter.
I did not get any where with the EOS-CCA collections agency.
Please help
Company Response: Closed with explanation
2019-07-13
Buck, PA
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Complaint: I had first noticed that there was a debt collection from XXXX XXXX when I was receiving communications with a debt collector. I had recently moved to XXXX Pennsylvania and terminated a position with a construction company that I had personal relations with an owner of it. I had several accounts from the company in my name such as XXXX and had debt collectors calling me regularly for items that the company refused to pay on because I was an authorized purchase agent. I assumed the collections on behalf of XXXX were for this reason although I had never had a XXXX phone or account. After moving to a new area, hours away, and starting to receive the phone calls for debt collection I sought out assistance and was using XXXX XXXX who promised that they had experience with these issues and could have it taken care of. After several months of action with no response from XXXX, I was advised to file for identity theft because the account was identified to be in my personal name and not a company name. I contacted the debt collector which by this time had been sold from XXXX to XXXX XXXX XXXX to EOS-CCA collections companies and explained the situation. When EOS-CCA contacts me they ask me to verify random information regarding my identity before they will acknowledge that they are debt collectors. They provide me with an address I previously resided at and in fear of identity theft occurring again I refuse to provide them with an updated address. They contact me stating " We are contacting you today in regards to a personal matter, I have your address of XXXX XXXX can you confirm your city, state, and zip code. '' They will then ask that I provide them with my name and an email. I have asked them who they are and what they are calling on behalf of and they will respond with " I can not discuss this with you until you confirm your personal information with me '' If I verify the XXXX XXXX address they will then tell me they are a debt collector. Until recently when I have been attempting to collect information for the identity theft claim EOS-CCA has refused to identify themselves and has NEVER informed me that they are contacting me and asking or my information in an attempt to collect the debt until I agree to validate the information they asked for.
I have asked several times why the EOS-CCA is not being reported on my credit report but XXXX XXXX XXXX XXXX MN is, EOS-CCA declines that they were sold the debt by XXXX XXXX XXXX and have always been the debt collector responsible from XXXX and when I have disputed the claims on my credit report I receive notice that " XXXX XXXX XXXX has verified the debt ''.
I filed a report with the FTC, had XXXX XXXX XXXX provide me with a letter showing I have been a customer uninterrupted with them since 2012, and that I had data breaches with my XXXX accounts, work computers that lead to HIPAA violations, and with USPS where my mail was being stolen after being signed up for informed consent, without me knowing. XXXX XXXX claims that the account is non-fraudulent as per their proprietary software that determines fraud due to there being payments made on the accounts. It was offered to XXXX additional evidence that I had to close the XXXX account I had since high school due to my account and routing number being breached and excessive non-authorized charges being made on the account. XXXX refused to accept any of the information provided and stated that the wanted a police report although it would still not guarantee that the account would be removed because they have several factors that prove the account is not fraudulent but refuse to share the information with me. It was explained to XXXX I approached my local Police Department but they refused to accept a police report due to not being the area I lived in where the crime occurred and I approached the other Police Department where I had lived and was referred to my current department, I also live hours away from where the crime occurred. Despite offering ample evidence to XXXX XXXX I was informed by the supervisor of the fraud department that the derogatory remarks will remain on my credit report and that there are no further appeals available beyond this point and that whether I claim it is identity theft or not I am being held liable for the amount owed which was {$830.00} but after being forwarded to the 2nd collections agency is not {$970.00}.
Company Response: Closed with explanation