CITIZENS FINANCIAL GROUP, INC.
Consumer Complaints
There are over 6532 complaints on file for CITIZENS FINANCIAL GROUP, INC.. Dated between 2019-12-05 and 2011-12-05.
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International Banking
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CFPB Complaints
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CITIZENS FINANCIAL GROUP, INC.
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Page 2
Complaints Page 2
2019-11-26
Framingham, MA
Opening an account
Checking or savings account: CD (Certificate of Deposit)
Didn't receive terms that were advertised
Company Response: In progress
Timely Response
2019-11-26
Warren, RI
Managing an account
Checking or savings account: Checking account
Problem using a debit or ATM card
Company Response: In progress
Timely Response
2019-11-26
Phila, PA
Problem caused by your funds being low
Checking or savings account: Checking account
Overdrafts and overdraft fees
Company Response: Closed with explanation
Timely Response
2019-11-25
Apex, NC
Closing an account
Checking or savings account: Checking account
Can't close your account
Company Response: In progress
Timely Response
2019-11-23
Plattville, IL
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Reporting company used your report improperly
Company Response: In progress
Timely Response
2019-11-22
Kenhorst, PA
Opening an account
Checking or savings account: Checking account
Didn't receive terms that were advertised
Company Response: Closed with monetary relief
Timely Response
2019-11-22
Churchville, PA
Managing an account
Checking or savings account: Checking account
Deposits and withdrawals
Company Response: In progress
Timely Response
2019-11-22
Harsens Is, MI
Problem when making payments
Payday loan, title loan, or personal loan: Installment loan
Company Response: Closed with explanation
Timely Response
2019-11-22
Cherry Brook, MA
Closing an account
Checking or savings account: Checking account
Can't close your account
Company Response: Closed with explanation
Timely Response
2019-11-21
E Fairfield, VT
Trouble during payment process
Mortgage: Conventional home mortgage
Company Response: In progress
Timely Response
2019-11-21
Niskayuna, NY
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: In progress
Timely Response
2019-11-21
Natrona Hts, PA
Struggling to pay mortgage
Mortgage: Conventional home mortgage
Company Response: In progress
Timely Response
2019-11-20
MS
Struggling to pay mortgage
Mortgage: Conventional home mortgage
Company Response: In progress
Timely Response
2019-11-20
Palos Park, IL
Problem with additional add-on products or services
Payday loan, title loan, or personal loan: Personal line of credit
Company Response: In progress
Timely Response
2019-11-19
Phila, PA
Managing an account
Checking or savings account: Checking account
Problem using a debit or ATM card
Company Response: In progress
Timely Response
2019-11-18
NE
Trouble during payment process
Mortgage: Conventional home mortgage
Company Response: In progress
Timely Response
2019-11-18
Saint Clair Shores, MI
Managing an account
Checking or savings account: Checking account
Problem using a debit or ATM card
Company Response: In progress
Timely Response
2019-11-18
Chicago, IL
Trouble during payment process
Mortgage: Conventional home mortgage
Company Response: In progress
Timely Response
2019-11-16
Milford, MA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: In progress
Timely Response
2019-11-15
Lowell, MA
Managing an account
Checking or savings account: Other banking product or service
Deposits and withdrawals
Company Response: Closed with explanation
Timely Response
2019-11-15
E Lansdowne, PA
Trouble during payment process
Mortgage: Home equity loan or line of credit (HELOC)
Company Response: In progress
Timely Response
2019-11-15
PA
Problem when making payments
Credit card or prepaid card: General-purpose credit card or charge card
Problem during payment process
Company Response: Closed with explanation
Timely Response
2019-11-15
Lafayette Hl, PA
Problem when making payments
Credit card or prepaid card: General-purpose credit card or charge card
Problem during payment process
Company Response: Closed with explanation
Timely Response
2019-11-15
Patterson, MD
Communication tactics
Debt collection: Credit card debt
Frequent or repeated calls
Company Response: In progress
Timely Response
2019-11-15
Doylestown, PA
Trouble during payment process
Mortgage: Conventional home mortgage
Company Response: In progress
Timely Response