CAPITAL ONE FINANCIAL CORPORATION

2013-02-20

Alexandria, VA

Credit decision / Underwriting

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-02-20

Lake Balboa, CA

Billing disputes

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-02-20

Austin, TX

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-02-20

Scottsdale, AZ

Collection practices

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-02-20

Aurora, CO

Collection practices

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-20

Bloomington, MN

Billing disputes

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-02-20

Glendale, CO

Making/receiving payments, sending money

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-20

Colonial Park, NY

Deposits and withdrawals

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-20

Fullerton, CA

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-20

Des Moines, IA

Cash advance

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-20

Mount Pleasant, SC

Credit determination

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-20

Bartlett, TN

Collection practices

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-20

Dover, NJ

Credit line increase/decrease

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-02-20

Woodland Hills, CA

Loan modification,collection,foreclosure

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed

Disputed: No Timely Response

2013-02-20

Vacaville, CA

Account opening, closing, or management

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-02-20

E Brunswick, NJ

Closing/Cancelling account

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-02-20

Forrest City, AR

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-20

Pearl City, HI

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-02-20

Sandy Hook, MO

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-02-19

Berkeley, CA

Billing statement

Credit card:

Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2013-02-19

Hartford, CT

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-19

Dixmoor, IL

Balance transfer

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-19

Las Vegas, NV

Collection debt dispute

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-02-19

Superstition Mtn, AZ

Credit reporting

Credit card:

Company Response: Closed

Disputed: No Timely Response

2013-02-19

Erwin Heights, NC

Other

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response