CAPITAL ONE FINANCIAL CORPORATION

2013-02-21

Christiana, DE

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-02-21

Southern Pnes, NC

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-21

Scottsdale, AZ

Other

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-02-21

Coconut Grove, FL

Cash advance

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-02-21

Stewart, AL

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: Yes Untimely Response

2013-02-21

Finksburg, MD

Credit determination

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-21

Soddy Daisy, TN

Unsolicited issuance of credit card

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-21

Jackson, TN

Other

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-21

Coconut Creek, FL

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-02-21

Warrenton, VA

Other

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-02-21

Clutch City, TX

Using a debit or ATM card

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-21

Suffolk, VA

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-21

East Millstone, NJ

Loan modification,collection,foreclosure

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-21

Burbank, CA

Credit reporting

Credit card:

Company Response: Closed

Disputed: No Timely Response

2013-02-21

Wonder Lake, IL

Balance transfer

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-02-21

Baltimore, MD

Credit card protection / Debt protection

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-02-21

Bohemia, NY

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-21

Manhattan, NY

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-21

Northridge, CA

Transaction issue

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-21

Tacoma, WA

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-02-21

Savannah, GA

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response

2013-02-21

Hanceville, AL

Transaction issue

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-02-21

Henderson, KY

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-02-20

Helmetta, NJ

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-02-20

Barrington, CA

Other

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response